Prom Country Aged Care

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Prom Country Aged Care

Prom Country Aged Care is a 70 bed residential aged care facility operating in Foster Victoria.

09/11/2025

Happy Tuesday, Everyone!!!!
A New Era in Aged Care Begins! 🌟
1 November 2025, the New Aged Care Act went live!!!!

Australia’s aged care system has officially entered a new chapter with the commencement of the New Aged Care Act 2024. This landmark legislation puts older Australians at the heart of aged care, ensuring dignity, choice, and respect for every individual accessing government-funded services.
Key Highlights of the New Act:
- A Statement of Rights enshrined in law, empowering older people to make decisions about their care.
- A simplified entry system with a single assessment process for easier access to services.
- - Stronger quality standards and regulatory oversight to ensure safe, high-quality care.
- Enhanced protections for whistleblowers and safeguards around supported decision-making.
- New fee arrangements based on means-tested contributions for non-clinical and everyday services.

This reform is a response to the Royal Commission into Aged Care Quality and Safety and represents a once-in-a-generation transformation of the sector.

Learn more about what this means for you, your loved ones, or your organisation:
👉 health.gov.au/our-work/aged-care-act/about
👉promcountryagedcare.com.au
Let’s work together to ensure every older Australian can age with purpose, safety, and joy. 💙

27/10/2025

Happy Tuesday!!
Today's New Aged Care Act information is about Cultural Safety.

The new Act recognises that people accessing aged care have the right to culturally safe care,
including Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds.

• This means care that is trauma aware, healing-informed and respectful of culture, spirituality
and identity.

• The new Act also supports the right to stay connected to community, Country and Island Home. This is essential to the well-being of many Aboriginal and Torres Strait Islander people.

• The new system will make sure these rights are part of both the delivery of and assessment for,
aged care services, making sure care is delivered in a way that is respectful, safe and meaningful.

27/10/2025

Today's New Aged Care Act Information.
The Rights of the Older Person.
Attached is information:
What rights do older people have under the new act?
Summary of key changes to the new Aged Care rules.

All information provided in these New Aged Care Act posts is available for viewing on our website at promcountryagedcare.com.au

Together we can make a difference!!

26/10/2025

Prom Country Aged Care's Annual General Meeting
Date: 28 November 2025
Time: 11.00 am- 12.00 pm
Location: Prom Country House

We would love to see you there!!!

20/10/2025

Happy Tuesday Everyone!!
Todays New Aged Care Act information is about Feedback and Complaints.

If an older person or their representative is not happy with their aged care services or how a complaint was handled, they have the right to speak up.

1. Talk to Your Aged Care Provider Again
• Speak to a manager or staff member
• Use feedback forms or meetings

2. Contact the Aged Care Quality and Safety Commission
• Phone: 1800 951 822
• Online: agedcarequality.gov.au
• You can complain confidentially or anonymously

3. Get Help from OPAN (Older Persons Advocacy Network)
• Phone: 1800 700 600
• Website: opan.org.au
• OPAN can help you write your complaint or speak up for you

4. Contact My Aged Care (for service or assessment issues)
• Phone: 1800 200 422
• Email: myagedcaresupport@health.gov.au
• Post: PO Box 1237, Runaway Bay, QLD 4216
• You’ll get a complaint reference number to track progress

If you have any concerns, suggestions or queries that you wish to discuss with someone
other than the CEO or Nursing staff, we have a resident advocate and they are available at any time to discuss these matters with you.

For their contact details send us an enquiry either by phone or email.
Phone: 5682 0800
Email: info@promcountryagedcare.com.au

19/10/2025

Are you a hospitality superstar?? We would like to hear from you!!!!

Prom Country Aged Care is seeking highly motivated and enthusiastic individuals to join our hospitality team.

This is a hands-on position requiring you to assist with the preparation and serving of meals as well as all things hospitality-related for our valued older people. We encourage applicants from all backgrounds to apply and help us create a diverse, vibrant, and equitable environment.

For Key Selection Criteria, Enquires and Applications Contact:

Carolyn Little, Human Resources Manager
T: 03 5682 0889
E: carolyn.little@promcountryagedcare.com.au

16/10/2025

Watch this space for more updates!!!!
From 1 November, the new Aged Care Act puts older Australians’ rights, safety, and dignity first — and we’re here for it! 🙌
Our older people's rights matter

✨ What’s New?
New Strengthened Aged Care Standards
Culturally sensitive and trauma-informed support
More Choice & Transparency
More independence
Power to choose who supports them
A skilled, accountable workforce
Clearer provider responsibilities
And much more!!!

This is a huge step forward for our residents, families, and carers — and we’re proud to be part of it! 🎉

03/06/2025

🌼 May Highlights at Prom Country Aged Care 🌼

What a wonderful month it’s been!

💐 Mother’s Day – We celebrated the amazing mothers in our community with heartfelt moments, flowers, and lots of love.

🙌 Volunteer Appreciation Day – A big THANK YOU to our incredible volunteers who bring joy and support to our residents every day.

🎶 Musical Entertainers – Our halls were filled with music and smiles as talented performers brought cheer and dancing feet.

🎨 Craft Classes – Creativity was flowing with fun and colourful crafts made by our residents—such talent on display!

🏳️‍🌈 Pride March – We proudly celebrated diversity and inclusion as some of our residents joined in with the local Pride March.

Here's to another month of connection, creativity, and community 💖

08/05/2025

Today at Prom Country House, we asked some of our wonderful residents: "What is your favourite thing about living here?"
Here’s what they had to say.

Everything, I love it- Robyn
The activities, I love the community and being in my own town- Wilma
The staff, they make the place- Keith
It's very well managed- Eric
I like the lot of it- Brian
Being alive- Winno
Being able to make a difference for future residents- Reg

It's the little things that make a place feel like home — and we’re so proud to be part of theirs.

01/05/2025

🌸 April Highlights at Prom Country Aged Care 🌸

April was a busy and heartwarming month for us here at Prom Country Aged Care! 💛

🐰 We had a surprise visit from the Easter Bunny, spreading smiles and chocolatey joy.
🍞 Residents enjoyed delicious homemade hot cross buns – fresh from the oven and full of love.
🚒 A big thank you to our local Fire Brigade for stopping by in support of the Good Friday Appeal – we loved having you here!
🌺 We wrapped up the month with a moving ANZAC Day service, beautifully supported by the Foster RSL. Lest we forget.

We’re so grateful for our wonderful community and all those who helped make this month so special. 💐

17/04/2025

We asked some of our residents here at Prom Country Aged
What are you proud of??
These are their responses 🥰

10/04/2025

Here at Prom Country House, we were thrilled to be the first pit stop for the Aussie Torana Legend Social Cruise Club.

Residents, staff, and members of the public had the unique opportunity to admire a stunning variety of cars on display. It was a fantastic day, filled with excitement and enjoyment for everyone involved!

A massive thank you to Anthony and Denise for organising the whole event. 🏎

Address

9 O'Connell Road
Foster, VIC
3960

Telephone

+61356820800

Website

https://www.promcountryagedcare.com.au/

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