25/01/2026
Hi everyone,
I’d like to share a gentle reminder regarding online bookings.
When making an appointment, please double-check that your phone number and email address are entered correctly, as all appointment confirmations and reminders are sent automatically using the contact details provided.
You should receive a confirmation email and SMS shortly after booking. If you don’t receive them, please send me a text message on 0432 652 672 so I can make sure you are properly booked in.
I personally don’t like charging no-show fees, especially when an appointment is missed due to not receiving a reminder because of incorrect contact details. However, when an appointment is missed, the time has been reserved exclusively for you, and I still need to cover all business outgoings and my time. For this reason, the no-show and cancellation policy applies:
• Please reschedule or cancel at least 48 hours before your appointment.
• Cancellations or rescheduling with less than 48 hours’ notice will incur a charge of 50% of the reserved service fee.
• Same-day cancellations or rescheduling will be charged 100% of the reserved service fee.
• No-shows will be charged 100% of the reserved service fee.
I truly appreciate your understanding and respect for this policy. If this policy doesn’t feel right for you, that’s completely understand 🙏🏻There are many amazing therapists around who may be a better fit.
Thank you so much for your support 🌿
Bella🙏🏻😊