13/07/2023
Dear Ritual community! We want to inform you about an important change. Effective Friday, 14th of July at 12pm (brisbane time), we will be transitioning from our current booking software, Mindbody, to a new and improved software called MOMENCE.
This means that as of Friday, you will no longer be able to book classes using the Ritual app or the Mindbody app. Instead, we kindly request that you download our new app, which will provide you with a more user-friendly and smoother interface.
To ensure a seamless transition, we will be sending you an email tomorrow at 12pm containing detailed instructions on how to download and start using the new Ritual app. This email will guide you through the setup process, as well as how to explore and book classes. Please note we will be transferring everything for you.
We know that there has been lots changes lately, and this will be the final change, and we sincerely apologise for any disruptions caused. We believe that this transition will significantly improve your booking experience, providing you with greater convenience and a more user-friendly platform.
If you have any questions or concerns regarding this transition, our team will be more than happy to assist you. You can reach us by replying to this email or contacting our support line at 0483863819.
We appreciate your understanding. Thank you for being a valued member of our community.
With love,
Rose, Soph & Susie