ieye

31/12/2025

✨ Looking Back on 2025, Stepping Into 2026 ✨

As we say goodbye to 2025 and welcome 2026, it’s a good time to pause and reflect on the year that’s been.

Throughout 2025, here at ieye we’ve been proud to work in collaboration with BAVIA, Gold Coast Airport and Cross River Rail team. Some of our work included an orientation session at the opening of the new Pimpama Train Station, looking at the accessibility features. We’ve also continued to deliver ongoing Orientation and Mobility (O&M) services, both one-to-one, also in small groups and through our outreach work in Rockhampton, Gladstone, and Northern Rivers.

2025 was also about connection. We supported people to come together socially to help reduce isolation. This included a small, self-directed group who wanted to create regular ten-pin bowling opportunities. Our role was to support, encourage and facilitate this initiative.

Our focus has always been on learning and education, while also remembering that having fun and building connections is just as important.

We would like to sincerely thank our clients, colleagues, support workers, and partners who helped make 2025 such a positive year.

Here’s to 2026 and all that it has in store. We look forward to working with you all again.

I would personally like to wish everyone a safe, happy, and fulfilling New Year.

Thanks again

Lisa - Director and founder of ieye low vision service.

27/11/2025

Reaching Our Regional Communities

Last week our O&M completed an outreach trip across the Capricorn region, covering 778 km over three days. The journey took us from the Gold Coast to Brisbane, then out to Theodore, Gladstone, Rockhampton, back to Brisbane and home again to the Gold Coast.

The O&M travelled by car, train and airplane to make sure clients in regional and remote areas continue to receive the support they need. These outreach trips are essential to ensure no one misses out on O&M services due to distance.

At ieye, we visit this region three to four times each year. If you live in the Capricorn area and would like to be seen by an Orientation and Mobility Specialist, please get in touch

Lisa Young
Orientation and Mobility Specialist
Lisa@ieye.com.au
0468897262

24/11/2025

Inclusive Travel in Action

Facebook Post:
ieye recently held a travel day with the team at the Gold Coast Airport to deliver a familiarisation day designed to build confidence and support future independent airport travel. The team at the Gold Coast Airport has put in a huge effort to create a welcoming and accessible environment, making the travel experience as seamless as possible for all passengers.

Good journey planning is an important part of any trip. The airport now provides an accessible Sensory Map, which can be used to prepare for the terminal layout, key locations and sensory considerations before you travel.

During our visit, we explored several of the airport’s new accessibility features. One standout improvement is the disability access area for baggage collection. This space is marked on the floor with symbols for wheelchairs, wheelie walkers, mobility devices and the sunflower. The blue wheelchair symbol is textured, allowing it to be detected easily with a long cane. After positive feedback, this feature has now been expanded to all three baggage collection points.

Another new initiative is the mobility-friendly drop-off and pick-up zone located in the short-term car park, providing passengers with easier access and smoother transitions in and out of the terminal.

We will continue working with the Gold Coast Airport to provide future information days for our clients.
Well done to the Gold Coast Airport team for your inclusive approach and forward-thinking improvements.

We will be hosting another of these days in 2026, if this is of interest or you know someone who is planning to travel, please get in touch.

Lisa Young
Orientation and Mobility Specialist
Lisa@ieye.com.au
0468897262

26/10/2025

✈️ Reminder – O&M Gold Coast Airport Travel Familiarisation Day ✈️
📅 Tuesday 11th November 2025.

If you haven’t yet booked onto the Gold Coast Airport Day, this is your reminder!
Places are limited – we’ve already had a great response, but there are still a few spots available.

If you’re interested in attending, please contact.

Lisa Young
0468 897 262
Lisa@ieye.com.au

👣 Don’t miss this opportunity to build your travel confidence and experience the airport environment in a supportive setting!

We look forward to hearing from you.

09/10/2025

Information sharing - hopefully Be My Eyes will team up with Australian Supermarket to offer the same access as UK customers. Great initiative and partnership working.

Be My Eyes partners with Tesco to provide live, in-store visual assistance for blind and partially sighted customers across the UK, launching on World Sight Day.

01/08/2025

✈️ Expression of Interest – Airport Familiarisation Day

We’re excited to announce that we’ve secured another Orientation and Mobility - Airport Familiarisation Day at Gold Coast Airport.
Date: Tuesday 11th November 2025
Time: 9.00am to 12.30pm

This is a great opportunity for people who are blind or vision impaired to explore and become more confident with the airport environment. The day will include:

* Kerbside drop-offs
* Meeting points
* Security screening
* Arrival and bag drop-off areas
* Accessible boarding
* Departure lounge and gate access
* Social lunch within the airport

Spots are limited, so get in touch soon!

If you’d like to register your interest, please contact
Lisa Young
Lisa@ieye.com.au
0468897262

19/06/2025

Information Sharing
Here’s a helpful tip if you ever want to track a flight’s progress in real time.

📱 All you need to do is text the flight number to someone using an iPhone (or even just enter it in your iMessages). In the example shown, the flight number EK21—which travels from Dubai to Manchester—was simply typed into a message.

✈️ Once sent, the flight number becomes a link. Tapping it brings up a live flight tracker, as seen in the second screenshot:

Departure: Dubai (DXB), Terminal 3

Arrival: Manchester (MAN), Terminal 1

Departure Time: 3:00 AM Gulf Time

Arrival Time: 7:42 AM UK time

Duration: 7 hours 45 minutes

Status: On time

Plus a map showing the current location of the aircraft in flight

This is a great way to check on flight progress if you’re waiting for someone, planning travel, or just curious. Give it a try—it’s surprisingly simple and useful!

Lisa Young
Lisa@ieye.com.au
0468897262

26/04/2025

Information Sharing
🗺️ Recently we’ve seen the Translink network maps in both black and white! 🖤⚪ Some people are finding the black background easier to read, while others prefer the white — but why the change? 🤔

📍The white map is the current version, while the black map is the new one showing upcoming updates to the network.

🆕 The black map includes:

🚋 The Light Rail (tram) extension that’s under construction to Burleigh
🚆 New train stations in progress at:

Pimpama (due to open in 2025)

Hope Island

Merrimac

🚉 ieye is in regular contact with transport providers and currently working on a number of exciting projects involving transport options and future hubs. More details to come soon! 👀

Big things ahead for public transport on the Gold Coast! 🙌

To express an interest in the projects please contact
Lisa Young
0468897262
Lisa@ieye.com.au

Orientation and Mobility Specialist
Gold Coast, Brisbane (South), Logan, Northern New South Wales
Outreach - Rockhampton and Gladstone

16/03/2025

Lisa has just arrived back from Sydney for the OMAA Conference 2025! 🎉 It was an amazing weekend catching up with colleagues, sharing ideas, and learning about the great work happening in O&M. We also connected with exhibitors and finally met people in person we’d only spoken to over the phone! 📞🤝 A fantastic few days of learning and embracing everything O&M! 🚶‍♂️✨

Lisa Young
0468897262
Lisa@ieye.com.au
Gold Coast, Brisbane South, Logan and Northern New South Wales
Outreach - Rockhampton and Gladstone

11/03/2025

The past few days have been incredibly tough with Cyclone Alfred, power outages, and flooding. Our thoughts are with everyone affected—we hope you and your loved ones are safe and haven’t been too badly impacted. 💙

We know many are going through a difficult time, and we’re thinking of you. Due to telecommunications outages, we haven’t been able to respond to everyone, but we’re slowly working through messages and will get back to you as soon as we can.

Please take care, stay strong, and support each other. 💙🙏

Lisa Young
Lisa@ieye.com.au
0468897262

05/02/2025

🦯💙 February is Blind & Low Vision Awareness Month! 💙🦯

Everyone loves games, right? 🎲♟️ But have you ever wanted to join in a game and couldn’t see the numbers on a dice? Problem solved with a tactile dice! 🙌 There are endless dice games you can play!

We also have a game called Beetle 🪲—usually played by drawing, but the tactile version makes it accessible for everyone! 👏 It’s a fun game for up to eight players! 🎉

Want to learn more? Feel free to contact me - Lisa at ieye 📩 Also, BAVIA House has a selection of tactile games if you’d like to explore further. ♿🎯 Let’s make games inclusive for all!

Lisa Young
Independent Orientation and Mobility Specialist
Lisa@ieye.com.au
0468897262
Servicing - Gold Coast, Northern New South Wales, Logan, and Brisbane South
Outreach - Rockhampton and Gladstone

15/12/2024

🎄✨ End-of-Year Wrap-Up! ✨🎄

As we get ready for Christmas, we want to wish everyone a very Merry Christmas from X to all! 🎅🎁

2024 has been an exciting year for us:
✅ Delivered Orientation & Mobility (O&M) training
✅ Collaborated with other O&Ms 🤝
✅ Partnered with independent support workers and Brisbane City Council on the Brisbane Metro Project 🚍
✅ Continued working with Home of the Arts, BAVIA, and the Cross River Rail teams to provide project updates and advise clients of any changes 🚆
✅ Provided training to Helen Walker Occupational Therapy team – a fantastic opportunity to share knowledge! 📚💡
✅ Continued servicing the Capricorn region and remain committed to doing so into the future 🌟

The people we work with fill us with pride and joy, and seeing them gain confidence is truly inspiring. 💪💙

Christmas is a special time to spend with loved ones ❤️, but let’s also spare a thought for those without family nearby or living far away 🌏. Let’s all strive to be our best selves and share smiles wherever we can 😊.

Here’s to a fantastic 2025 ahead! 🥂🎉
Thank you for your continued support, and we’ll see you in the New Year!

Team ieye 💙