08/12/2025
Job Description – Detox Zen
Studio Assistant & Certified Facial/Massage Therapist
About Us
Detox Zen is a wellness studio specialising in infrared saunas, ice baths, and holistic therapies designed to support recovery, detoxification, and overall wellbeing. We pride ourselves on offering a calm, welcoming environment and delivering exceptional service to every client.
Position Overview
The Studio Assistant & Certified Facial/Massage Therapist plays a key role in supporting daily studio operations while delivering professional facial and/or massage treatments. This dual role requires exceptional customer service skills, attention to detail, and a genuine passion for health, wellness, and client care.
Key Responsibilities
Studio Operations
· Greet and check in clients, providing a warm and welcoming experience.
· Prepare and reset infrared sauna rooms and ice bath areas.
· Maintain studio cleanliness, hygiene, and presentation to a high standard.
· Assist with appointment scheduling, client enquiries, and point-of-sale.
· Monitor stock levels and restock towels, products, and consumables.
· Follow studio protocols for sanitation, equipment use, and client safety.
Facials & Massage Treatments
· Deliver high-quality facial treatments based on training and certification.
· Provide relaxation or remedial massage (depending on qualification).
· Conduct pre-treatment consultations to understand client needs.
· Recommend appropriate products and follow-up treatments.
· Maintain accurate treatment notes and client records.
Customer Care
· Build rapport with clients and provide personalised service.
· Assist clients before and after their sauna/ice bath sessions.
· Manage client feedback professionally and escalate where required.
Additional Duties
· Support promotional activities, open days, and in-studio sales.
· Assist with social media content creation (optional, if comfortable).
· Participate in ongoing training and professional development.
Required Qualifications & Skills
· Certification in Beauty Therapy, Facials, Massage Therapy, or similar.
· Strong customer service and communication skills.
· Ability to work independently and follow studio procedures.
· High attention to cleanliness, hygiene, and detail.
· Reliable, punctual, and professional.
· Passion for wellness, recovery, and holistic health.
Desirable (Not Essential)
· Experience with infrared saunas, cold therapy, or wellness studios.
· First Aid certification.
· Sales or retail experience.
· Knowledge of skincare products and holistic treatment techniques.
Hours & Availability
· Casual, part-time – Must be available for the following shifts 9 am-1 pm/ 3.30-7.30pm
· Saturday morning availability may be required
Why Join Detox Zen?
· Calm, supportive, and friendly work environment.
· Opportunities for ongoing wellness training and skill development.
· Staff access to infrared saunas and ice baths.
· Be part of a positive, health-focused community.
