26/02/2026
Important Notice to Our Patients
Due to an increase in incidents involving aggressive and verbally abusive behaviour toward our doctors and staff, we would like to remind everyone of our zero-tolerance policy.
The safety and wellbeing of our doctors, nurses, reception team, patients, and visitors is our highest priority. Threatening, abusive, or disruptive behaviour, whether in person or over the phone, will not be tolerated under any circumstances.
In recent instances, unacceptable conduct has resulted in patients being asked to leave the premises and, where necessary, police being contacted to ensure the safety of others.
We understand that medical situations can be stressful, and we are always here to help. However, we expect all interactions to remain respectful. Any behaviour that compromises the safety of our team or other patients may result in immediate termination of care.
We appreciate the cooperation and understanding of the vast majority of our patients who continue to treat our team with courtesy and respect.
Thank you for helping us maintain a safe and supportive environment for everyone.
