Hazelbrook General Practice

29/01/2026

Medical Receptionist
• Casual – View to Permanent Part Time!
• Amazing, friendly Team
• Hazelbrook location (close to Station & parking onsite)
An opportunity is now available for an experienced Casual Medical Receptionist who is keen to work up to 3 days per week on a rotating shift basis across 8.00am to 7.00pm Wednesday to Friday. Whilst this is a casual position there is a view to permanent part time for the right candidate.

This role is perfect for someone who thrives in a busy team environment, has a flexible approach with a ‘can-do’ attitude, and possess excellent interpersonal and communication skills.

Ideally, you will have:
• Professional, friendly, confident, and courteous manner as you will be first point of contact for our patients, in person and on the phone.
• High work ethic and flexibility with work hours i.e. available for regular shifts and/or holiday & sick leave relief
• Ability to work under pressure, multi-task, and prioritise
• Excellent customer service
• High level of computer literacy
• Strong organisational and problem-solving skills
• High level attention to detail – for processing payments & managing appointments
• Whilst previous Medical Reception exp is advantageous, this not essential

This is your chance to be part of an amazing Practice who truly value their staff and make a real impact on the health outcomes of the local community. Please send your CV with covering letter to manager@hazelbrookgp.com.au or call our Practice Manager, Denise on 4758 6210.

22/01/2026

Please be aware of a current phishing scam via email which claims to be from HotDoc and advises patients they are due a Medicare refund.
Please note
*These emails are not from Hazelbrook General Practice
* There has been NO data breach of HGP or HotDoc systems
* This is part of a wider phishing scam

Do not open any links or attachments. Do not reply or share personal, medical or payment information. Delete the message. We will never ask for passwords, payment details or sensitive information by email or text.

If you are not happy to utilise HotDoc then please call our friendly team on 0247586210 to book an appointment over the phone.

05/05/2025

We are hiring!!
REGISTERED NURSE - Permanent Part Time

Another exciting opportunity awaits a Registered Nurse eager to work in a general practice providing primary health to the Blue Mountains community based in Hazelbrook. This position is well-suited for a RN with experience in General Practice or primary health settings, who is skilled in delivering quality care to patients with complex needs across various backgrounds and age groups. The ability to work independently, manage workloads efficiently, and meet deadlines is also essential for success in this role.

About you

You will have excellent communication skills, be detail-oriented, and have a passion for helping others whilst being confident with administering immunisations, cold chain and working within infection control standards. Additionally, your experience in Chronic Disease Management would be highly regarded.

Ideally, we are seeking someone who is happy to work 4 days a week (Monday & Friday) from 8.30 – 5.30 (possibility of job sharing) with the flexibility to increase hours during periods of leave, either on a casual or permanent part time basis – Award rates apply.

If you are a dedicated and compassionate Registered Nurse looking to make a positive impact in a general practice setting, we would love to hear from you. Please submit your resume and cover letter to: manager@hazelbrookgp.au

For more detail around this position please visit our Website at https://www.hazelbrookgp.com.au/work-with-us/

31/03/2025

Important Announcement

New Fees Apply 1st May 2025

Due to the rising costs of running a high-quality medical practice, we find it necessary to adjust our consultation fees, effective 1st May 2025. This decision has not been made lightly, but it is necessary to ensure that Hazelbrook General Practice can continue providing exceptional healthcare for you and your family, while also managing the increasing costs of operating the practice.



Our Independent GPs and staff are dedicated to maintaining ongoing excellence in general practice, and we remain committed to your care.

Please remember that billing is at the discretion of the individual doctor, not the reception staff.

If you are facing financial difficulties, please do not hesitate to speak with your doctor, as we are here to support you.



Thank you for your understanding and continued


ADHD Study Update

As our participation in the ADHD clinic is part of a study, we have been instructed to pause accepting any new patients whilst the study is undergoing a review.
Please be aware that this will not impact the on-going treatment of patients who are already enrolled in the Study.

If you have any questions, please do not hesitate to contact the practice on 4758 6210.

09/11/2024

Looking for a REGISTERED NURSE to join us at HGP!

An exciting opportunity awaits a Registered Nurse eager to work in a general practice providing primary health to the Blue Mountains community based in Hazelbrook. This position is well-suited for a RN with experience in General Practice or primary health settings, who is skilled in delivering quality care to patients with complex needs across various backgrounds and age groups. The ability to work independently, manage workloads efficiently, and meet deadlines is also essential for success in this role.

About you

You will have excellent communication skills, be detail-oriented, and have a passion for helping others whilst being confident with administering immunisations, cold chain and working within infection control standards. Additionally, your experience in Chronic Disease Management would be highly regarded.

Ideally, we are seeking someone who is happy to work 2 days a week (Monday & Friday) from 8.30 – 5.30 with the flexibility to increase hours during periods of leave, either on a casual or permanent part time basis – Award rates apply. If you are a dedicated and compassionate Registered Nurse looking to make a positive impact in a general practice setting, we would love to hear from you. Please submit your resume and cover letter to: manager@hazelbrookgp.au

28/03/2024

Our 2024 Influenza vaccine stock have arrived. Flu vaccine clinics will run daily from Wednesday 3rd April. Call our wonderful reception staff to book your slot.

08/10/2023

Did you know that seeing the same GP regularly can lead to better health outcomes?
If you hold a valid Medicare or Department of Veterans’ Affairs Veteran Card and have had two or more face-to-face appointments with us in the past two years, you’re now eligible to register.
MyMedicare is all about strengthening the bond between you, your GP and your preferred primary care team. Talk to us at your next appointment about how registering in MyMedicare can help us provide more of the care you need.
More information is available on our website https://www.hazelbrookgp.com.au/ or by visiting health.gov.au/mymedicare

MyMedicare is a new voluntary patient registration model. It aims to formalise the relationship between patients, their general practice, general practitioner and primary care teams. Find out who is eligible and how you can register.

04/08/2023

After much consideration Hazelbrook General Practice has made the difficult decision that as of 1st September, 2023 our fees will be increased listed below.

23/02/2023

Medical Receptionist Wanted
• Casual – View to Permanent Part Time!
• Amazing, friendly Team
• Hazelbrook location (close to Station & parking)

Our Practice
Hazelbrook General Practice has been providing trusted care and established quality medical services to the people of Hazelbrook and surrounds for 36 years. Our practice is dedicated to providing personalised, professional, quality healthcare across a wide range of medical and support services. Our team of friendly dedicated Doctors, Nurses and Staff will be pleased to assist you with your healthcare needs.

Your New Role
An opportunity is now available for an experienced Casual Medical Receptionist who is keen to work up to 3 days per week on a rotating shift basis across 8.00am to 7.00pm Monday to Friday. Whist this is a casual position there is a view to permanent part time for the right candidate.
This role is perfect for someone who thrives in a busy team environment, has a flexible approach with a ‘can-do’ attitude, and possess excellent interpersonal and communication skills.

Typically, your daily tasks will include:
• Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
Maintaining confidentiality while managing patient records
• Processing payments
• Management of patient appointment types
• General administration and daily office duties as required
• Opening and closing duties (depending on shift)

To be successful in this role, you will have:
• Professional, friendly, confident, and courteous manner
• High work ethic and flexibility with work hours i.e. available for regular shift including evenings, holiday & sick leave relief
• Ability to work under pressure, multi-task, and prioritise
• Excellent communication skills – written and verbal
• High level of computer literacy
• Strong organisational and problem-solving skills
• Ability to work in a diverse team and independently
• High level attention to detail.
• Whilst previous Medical Reception experience would be an advantage, this not essential
• Enthusiasm, willingness, and ability to learn and retain information

In Return
You will become part of an amazing Practice who truly value their staff coupled with the opportunity to work with a passionate team who are committed to the delivery of exceptional clinical care. If you want to have a real impact on the health outcomes of the local community, we would love to hear from you.
To Apply
Please send your CV with covering letter (no more than 1 page) to manager@hazelbrookgp.com.au or call our Practice Manager, Denise for more information on 4758 6210.

22/02/2023

For the first time, the gap fee you pay for a standard GP visit is more than the government rebate. Why? And what’s the fix?

19/02/2023

HGP has been proud to be part of the Australian COVID-19 response by hosting and staffing a GP Respiratory Clinic.
This Australian Government initiative is ending, and the HGP Respiratory Clinic will close at the end of February 2023.

HGP will then return to “normal” and we will only be able to treat patients of the practice.
We will no longer be able to do PCR tests or respiratory assessments for the general public.
If you are not a patient of HGP, please contact your own GP for advice.

The new “normal” at HGP helps us protect our vulnerable patients, and our staff.

All patients will need to wear a mask while in the practice.

Patients with any respiratory symptoms are asked to do a Rapid Antigen Test [RAT].

If the RAT is positive, please contact our reception to arrange a Telehealth appointment.

If the RAT is negative, please contact reception at HGP to discuss how to proceed.
You may be advised to start with a Telehealth appointment.

If you have respiratory symptoms, and a face to face appointment is arranged, please wait outside and phone reception so we know you have arrived.
Do NOT come in to the practice until your doctor collects you from outside.

If you have not been able to do a RAT, if you develop respiratory symptoms after making an appointment, or if you have any questions at all, please contact reception to discuss the best and safest option for your care.

Remember, to protect our vulnerable patients, do NOT enter the practice if you have respiratory symptoms. Contact reception so we can safely manage your care.

15/02/2023

Please note that from 1st March 2023 it will be necessary for the cost of visits to increase according to the fee schedule shown below. Patients holding a valid Pension or Health Care Card and children under 16 will continue to be bulk billed (unless otherwise stated by your GP).

Consultation Type Fee Medicare Rebate Gap
Standard $70 $39.75 $30.25
Long $110 $76.95 $33.05
Prolonged $145 $113.30 $31.70

As of 1st March 2023 only those patients holding a valid Pension or Health Care Card and children under the age of 16 will be bulk billed for Telehealth consults. All other Telehealth consults will be billed at the private billing rate above.