Building With Strength

Building With Strength Michelle Garland
NDIS Support Navigator and Consultant
South Coast NSW.

💪 Perseverance turns potential into progress.✨ It’s not just about what’s possible — it’s about what’s pursued.🌱 We work...
09/11/2025

💪 Perseverance turns potential into progress.

✨ It’s not just about what’s possible — it’s about what’s pursued.

🌱 We work with people who have the vision, 💡 the ideas, and the 🚀 drive — but need a partner to help turn it into real, tangible steps.

🤝 That’s where Building With Strength comes in.

Professional Boundaries in Support Work: Why They Matter and How to Hold Them with CompassionIn support work, relationsh...
05/11/2025

Professional Boundaries in Support Work: Why They Matter and How to Hold Them with Compassion

In support work, relationships are built on trust — but without clear boundaries, that trust can blur.
Professional boundaries aren’t walls; they’re the framework that keeps everyone safe, respected, and supported.

At Building With Strength, we see boundaries as a form of compassion. They protect participants’ right to choice and dignity, while also preventing burnout and confusion for workers.

Here are a few reminders we share in our training sessions:
💬 Be friendly, not friends – warmth builds connection, but professionalism builds consistency.
🕊️ Respect personal time – messages, calls and favours outside work hours can quickly cross the line.
🤝 Clarity is kindness – communicate openly about roles, limits, and expectations.
💡 Reflect regularly – if you’re unsure, ask yourself: “Does this action serve the participant’s goals — or my own comfort?”

Boundaries, when held with empathy, create safer and stronger working relationships for everyone.

Let’s keep the NDIS sector compassionate and professional.

💻 NDIS Platform Providers – The Next Step in Registration ReformFollowing last week’s look at Support Coordination (SC) ...
04/11/2025

💻 NDIS Platform Providers – The Next Step in Registration Reform

Following last week’s look at Support Coordination (SC) and Supported Independent Living (SIL) registration changes, this week focuses on Platform Providers — the third group expected to move towards mandatory registration under the NDIS reform.

Since the 2023 Review, the government has been shaping a new system designed to improve quality, safety, and accountability. The latest “What We Heard” report summarises extensive consultation with participants, providers, and industry bodies about what registration could look like for Platform Providers.

💬 Key insights
• Defining Platform Providers is central to the reform. Most agreed it should include tech-based platforms that connect participants and workers for NDIS-funded services — not general apps like food or accommodation delivery.
• The preferred definitions align with the NDIS Commission’s inquiry and the Aged Care model, aiming for simplicity and consistency.
• Stakeholders supported baseline safeguards such as worker screening, incident reporting, and complaint systems.
• Participants and workers called for greater transparency — clearer information about fees, responsibilities, and service quality.

🔍 What’s next

The Commission plans to refine the definition, continue consultations, and ensure that only platforms paid through NDIS funding are captured. Implementation will be gradual, with an emphasis on clear communication and transition support for providers and participants alike.

Change is coming — and while the definition of “Platform Provider” is still being finalised, the direction is clear: increased visibility, stronger safeguards, and more consistent regulation.

Preparing for Change: What Participants Need to Know Change is coming — and in the NDIS space, it’s not just about polic...
03/11/2025

Preparing for Change: What Participants Need to Know

Change is coming — and in the NDIS space, it’s not just about policies and processes. It’s about people.

At Building With Strength, we know that when the NDIS shifts, participants and providers alike feel the impact. That’s why preparation, communication, and collaboration are key.

Here’s how participants can prepare:
📘 Stay informed – Understand what’s changing and when it will affect your plan.
🤝 Stay connected – Talk with your providers and make sure you’re clear on what support will look like.
💡 Stay proactive – Ask questions, review your goals, and gather updated reports before your next plan meeting.

Together, we can approach this next chapter with confidence, clarity, and compassion.

🎃✨ We hope everyone had a spooktacular Halloween! We certainly did at the DEC Disability Expo—collaborating, connecting,...
02/11/2025

🎃✨ We hope everyone had a spooktacular Halloween! We certainly did at the DEC Disability Expo—collaborating, connecting, and having a ball! 🕸️💫

Now that Monday has arrived, it’s time to get back to the grind. Wishing everyone a fantastic week ahead! Let’s keep the momentum going! 💪🌟

💪 “Tough days build tough people.” 🌧️➡️🌤️The NDIS system can be tough to navigate 🧭 — but every challenge is shaping you...
02/11/2025

💪 “Tough days build tough people.” 🌧️➡️🌤️

The NDIS system can be tough to navigate 🧭 — but every challenge is shaping your capability, knowledge, and confidence. 📚✨
You’re growing stronger, even when it doesn’t feel like it. 🌱💥

✨ Quokka of the Month ✨This little quokka looks like it’s taking a quiet moment of reflection—and it’s a beautiful remin...
31/10/2025

✨ Quokka of the Month ✨
This little quokka looks like it’s taking a quiet moment of reflection—and it’s a beautiful reminder for us too.
Life can sometimes feel like it’s rushing past, but taking a pause to breathe and trust the process can make all the difference. Every step forward matters, even the small ones. 🌱
“Pause, breathe, and trust the journey.”

31/10/2025

🩺 Calling all Nurses and NDIS Providers — Have You Experienced This?

A client of mine recently shared some concerns that really struck a chord, and I wanted to open the discussion to others in our community.

They’ve noticed an increasing trend where Providers are requesting nurses to “teach” or delegate clinical nursing tasks to support workers — sometimes even implying that services will be withdrawn if they don’t agree.

The tasks in question aren’t simple supports — they’re invasive, clinical procedures that require proper qualification, training, and accountability.

Aside from the obvious risk to participants, this also places nurses and providers in a difficult ethical and legal position. If something goes wrong, it’s the clinician who is ultimately held accountable.

I’m curious to hear from others:
• Have you experienced similar requests or pressure?
• How are you navigating these situations while maintaining compliance and protecting participant safety?
• Do you feel these expectations are becoming more common?

Let’s start a constructive conversation about professional boundaries, accountability, and the importance of safe practice within the NDIS.

💬 I’d really value hearing from other nurses, providers, and coordinators on this — your insights could help others who are quietly facing the same challenges.

Ethical Marketing in the NDIS SpacePromoting your services should never come at the expense of integrity.In the NDIS sec...
29/10/2025

Ethical Marketing in the NDIS Space
Promoting your services should never come at the expense of integrity.

In the NDIS sector, marketing isn’t just about being visible — it’s about being responsible. Every provider, from sole traders to large organisations, has a duty to represent themselves truthfully and uphold the NDIS Code of Conduct.

✅ Be clear, not misleading – use plain language and avoid over-promising outcomes.
✅ Respect participants’ choice and control – never pressure someone into signing or switching.
✅ Use consent and confidentiality – only share stories, photos, or testimonials with clear written permission.
✅ Show value, not fear – focus on how you empower people, not on what they might lose without you.

Ethical marketing builds trust — and trust builds sustainability. When participants feel respected and informed, they’re more likely to engage long-term and advocate for your services.

Let’s raise the standard together by promoting ethically, transparently, and always in alignment with the NDIS Code of Conduct.

🌏 NDIS Provider Registration: The Road AheadBack in December 2023, the NDIS Review proposed a major shift — mandatory re...
28/10/2025

🌏 NDIS Provider Registration: The Road Ahead

Back in December 2023, the NDIS Review proposed a major shift — mandatory registration (or enrolment) for all providers.

Since then, we’ve seen taskforces, consultations, and reform roadmaps. Now, the NDIS Quality and Safeguards Commission has released two “What We Heard” papers outlining feedback on compulsory registration for Supported Independent Living (SIL) and Support Coordination (SC) providers.

💬 Key takeaways
• Only 6% of NDIS providers are currently registered — around 16,000 out of 260,000.
• The goal is a stronger, fairer system built on quality, safety, and accountability.
• Concerns raised include cost, fairness for small and regional providers, continuity of supports, and lack of clear transition details.
• SIL and SC providers will be the first required to register.

Change is coming, and preparation will make the difference. Now’s the time for providers to review systems, policies, and compliance processes to stay ahead of the curve.

✨ Next up: Platform Providers — what their registration journey could look like.

💙 Understanding Plan ManagementPlan Management is one of the most misunderstood parts of the NDIS — but it doesn’t need ...
27/10/2025

💙 Understanding Plan Management

Plan Management is one of the most misunderstood parts of the NDIS — but it doesn’t need to be confusing.

A Plan Manager helps you manage the financial side of your NDIS plan — but not the coordination or day-to-day running of your supports.

💡 What a Plan Manager does:
✔️ Pays your NDIS invoices
✔️ Tracks your spending and budget balance
✔️ Sends monthly budget statements
✔️ Helps you understand how your funds are being used

🚫 What a Plan Manager doesn’t do:
❌ Choose or organise your supports
❌ Approve what can be claimed if it’s not reasonable or necessary
❌ Replace a Support Coordinator

When choosing a Plan Manager, look for someone who:
🌟 Communicates clearly and promptly
🌟 Explains things in plain language
🌟 Understands your goals and how you prefer to manage your plan

At Building With Strength, we help participants understand what Plan Management really means — and how to choose the right one to suit your style and needs.

26/10/2025

Address

Kiama Downs, NSW
2533

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 10am - 3pm
Sunday 10am - 3pm

Telephone

+61414837752

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