15/04/2026
A Career of Service: Twenty Six Years in the Funeral Profession.
Today the 16th April 2026, I am reflecting on twenty six years in the funeral profession—a career defined by service, compassion, and meaningful connection with families during some of life’s most significant moments.
My journey began at Metropolitan Funerals at the Great Northern Gardens of Remembrance, then known as the Caboolture and Districts Crematorium and Memorial Grounds. I commenced my career as a receptionist and memorial consultant, roles that provided invaluable insight into the importance of empathy, listening, and care. From there, I stepped into the position of funeral director, where I gained a deeper understanding of the responsibility and privilege involved in supporting families through loss.
As my career progressed, I was transferred to the Metropolitan Funerals branch in Aspley on Zillmere Road. During this time, I undertook further professional development, completing a Certificate IV in Funeral Services, a Certificate IV in Frontline Management, and a Certificate IV in Occupational Health and Safety. I also attended the Dale Carnegie Course, which strengthened my leadership skills and contributed to my appointment as a manager.
I later assumed management of the Metropolitan Funerals branch in Jephson Street, Toowong. In October 2007, I returned to the Great Northern Gardens of Remembrance as Manager—marking a significant full circle moment in my career.
In 2011, the crematorium was purchased by the Alex Gow family. While ownership changed, my role remained the same, and the commitment to dignity, respect, and service continued unchanged.
In the later years of my tenure, I chose to expand my professional scope by completing a Certificate IV in Celebrancy. This new qualification offered an opportunity to support families in a different way and led to my authorisation as a Marriage Celebrant on 16 April 2020—a date of personal significance that symbolised a balance between farewells and new beginnings.
I continued working at the crematorium before retiring from funeral directing on 30 October 2021, closing a chapter that had been both professionally fulfilling and deeply meaningful.
Looking back, these twenty six years represent far more than a career. They reflect a lifelong commitment to service, growth, and the honour of being entrusted with people’s stories at their most vulnerable and their most hopeful.
As I embraced the life of retirement I decided that I would still keep on going with weddings. Then the funerals called me back to start my role as the Funeral Celebrant.
This is a role I am truely passionate about it gives me back the love of my job that I started out with so many years ago. I decided in March of 2025 to hang up my shingle as a marriage celebrant and devote my time to helping families "Create Fond Farewells" for their loved ones.