headspace Mackay

02/04/2026

📢 Public Holiday Closure Notice

headspace Mackay will be closed for the upcoming public holidays on:

Friday 3rd April
Monday 6th April

We will reopen Tuesday 7th April during our normal operating hours.

If you need immediate support:
- In an emergency, please call 000
- eheadspace: 1800 650 890 or Online chat: headspace.org.au (available 3pm – 10pm)

We look forward to supporting you when we return 💚

27/03/2026

In Our Words is Australia's largest National survey of LGBTIQA+ young people and they want to hear from you! 💚

If you're 14-21 years old and LGBTQIA+, take part in this anonymous survey and help shape the future of LGBTQIA+ young people's health and wellbeing in Australia.

Want to have your say? click the link https://tinyurl.com/InOurWordsSurvey

26/03/2026

Friendly reminder 💬

If you’re unable to attend your appointment face-to-face, you don’t have to miss out on the support you need. You can still keep your appointment with your counsellor by requesting a Telehealth or phone session instead 📞💻

We understand that life gets busy and plans can change, so we’re happy to offer flexible options that work for you. Whether you're feeling unwell, have transport challenges, or something unexpected comes up — we’ve got you covered.

Simply give our office a call and let our team know you would like to switch your appointment to Telehealth or phone. No explanation needed.

Your wellbeing is important, and we’re here to make accessing support as easy as possible 🤝

23/03/2026

What if I can't make my appointment?
Sometimes life gets in the way of your plans and you may need to reschedule your appointment.... We totally understand.

call us on 074898 2200
If you know you won’t be able to make it to your appointment, call our centre as soon as you can to reschdule.

what if I miss my appointment?
If you are running late or missed your appointment, we will contact you to check in. We understand that life isn’t always sunshine!

what if I need support before my next appointment?
If you need mental health support - you can use eheadspace via phone 1800 650 890 or online headspace.org.au

If you are in an emergency or need immediate assistance
call emergency services 000

If you need to speak to someone urgently, you can also call
Lifeline – 13 11 14
Kids Helpline – 1800 551 800
Su***de Call Back Service – 1300 659 467

19/03/2026

🌍✨ With International Day of Happiness just around the corner, one of our amazing headspace Mackay Youth Advisory Council members is sharing an important reminder with WIN News Mackay

💬 Social connection matters.

Whether it’s catching up with friends, joining a group, or simply having a chat with someone you trust – staying connected can have a huge impact on your wellbeing and happiness.

🤝 Building strong connections helps us feel supported, understood, and less alone – and that’s something worth celebrating every day.

As we head into International Day of Happiness, take a moment to reach out, check in, and connect 💛

19/03/2026

March is Work & Study Month at headspace 👩‍🎓💼

Last week, our Work & Study Team were out and about at Caneland Central with a pop-up stall, connecting with young people and families in the community. It was great to chat about the headspace Mackay Work & Study Program and how we can support young people to build skills, find employment, and reach their study goals.

Thanks to everyone who stopped by for a chat – we loved meeting you! 👋

If you missed us and want to learn more about the program, feel free to reach out or drop into the centre 💚

17/03/2026

World Social Work Day 2026! To celebrate, we dressed as our childhood dream jobs! 💼⚽🎨👩‍⚕️ At headspace Mackay, Whitsundays & Sarina our amazing Social Workers provide counselling and support young people may need to navigate life’s challenges and build toward a brighter future.

The theme this year was 'Co-Building Hope and Harmony: A Harambee Call to Unite a Divided Society.' 🌏

13/03/2026

We were honoured to welcome Emma McBride, Assistant Minister for Mental Health and Su***de Prevention, to headspace Mackay today.

The visit was a great opportunity to showcase the important work our team does to support young people in the Mackay region. Emma spent time meeting with staff, learning more about the services we provide, and discussing the ongoing need for accessible mental health support for young people in our community.

Thank you, Emma, for taking the time to visit and for your continued support of youth mental health. 💚

11/03/2026

Just a reminder that our IPS team has a pop-up stall at Caneland Central today!

If you’re in the area and have any questions or would like to learn more about what they do and what services are offered, make sure to pop down and say hello to the team 👋

You can find them next to the new agency from 1:30pm – 5:00pm.

Work & Study Pop-Up stall – Caneland Central!

Looking for your first job? Need help with your resume? Not sure what career path to take? We’ve got you covered 💼✨

Come chat with our Work & Study Specialists and find out how we can support you with:

✔ Job searching
✔ Resumes & cover letters
✔ Career direction
✔ Study planning

📅 Thursday 12 March 2026
⏰ 1:30pm – 5:00pm
📍 Between the Newsagency & Suzanne Grae

For young people aged 12–25 currently accessing Clinical Support at headspace Mackay or Sarina.

We look forward to seeing you there!

02/03/2026

For some young people, the idea of going to school can cause high levels of distress and anxiety. This can lead to reluctance or refusal to attend, which can also be stressful for parents. Navigating both your own emotions and your young person’s can feel daunting.

Join our free online group chat to explore ways to manage the challenges of school refusal and support both yourself and your young person
📅 Wednesday 4 March (AEDT)
💻Online, text-based chat
✅Register now via the link

You don't have to figure this out alone. Tap the link to register and set a reminder for the chat.

https://headspace.org.au/online-and-phone-support/join-the-community/chats-by-professionals/psm-supporting-others-march-2026/?setReminder=1

25/02/2026

💚 Connecting with Calen! 💚

On Wednesday 26/02/26, the headspace Mackay Youth & Community Team teamed up with our Work & Study Team plus one of our Friends and Family members to attend Calen District State College's Community Wellbeing Event 🙌

It was a fantastic opportunity to connect with the Calen community, chat with students and parents, and share how headspace can support young people with:

🧠 Mental health support
💼 Work & study pathways

And of course… we brought the FREE merch! 🎁 (Because who doesn’t love free stuff, right? 😉)

We love getting out into the community and having real conversations about how we can support local young people to thrive.

Want headspace at your next community event or interested in a student presentation?

📧 Email us at mackayheadspace@nwrh.com.au

Our admin team will forward your event details to our Youth & Community and Work & Study teams.

25/02/2026

💚 Supporting Young People in Our Region 💚

Are you a GP, school staff member, service provider or parent/carer looking to refer a young person to headspace Mackay?

Here’s what you need to know 👇

✅ No Mental Health Treatment Plan required
✅ Referral Form available on our website
✅ Free online & phone support available
✅ Free and Confidential counselling

📝 How to Refer

Complete the referral form online or contact our team directly:

🌐 https://headspace.org.au/headspace-centres/mackay/
📞 4898 2200
📧 mackayheadspace@nwrh.com.au

💡 Tip: Please include as much detail as possible in the “presenting concerns” section to help us provide the most appropriate support.

After-Hours Support:
eheadspace provides free online and phone counselling:
🕒 7 days a week | 3pm–10pm
📞 1800 650 890
🌐 https://headspace.org.au/online-and-phone-support/connect-with-us/

🚨 Reminder - headspace is not a crisis service.
In an emergency, please call 000.