Mackay Hospital and Health Service

Mackay Hospital and Health Service Do not use this page to report an emergency or seek medical advice. In an emergency call Triple Zero. Eight hospitals. Four community health facilities.

One organisation. Caring for you and your family across the Mackay, Whitsunday and Isaac regions.

They play a vital role in patient care and diagnosis. 🩻Radiographers are crucial members of the Mackay Hospital and Heal...
07/11/2025

They play a vital role in patient care and diagnosis. 🩻

Radiographers are crucial members of the Mackay Hospital and Health Service (HHS) healthcare team who ensure accurate images are taken, assist with interpretation and help patients safely undergo imaging procedures.

World Radiography Day is celebrated annually on 8 November to honour the discovery of x-rays by Wilhelm Conrad Röntgen in 1895.

It’s a time we celebrate and highlight the vital role of our radiographers and the field of medical imaging in patient care, increasing public awareness of diagnostic imaging and radiation therapy. It also acknowledges advancements in the field, such as the introduction of digital radiography and digital mammography.

Mackay Medical Imaging chief radiographer Caitlin Johnson said it was important to acknowledge the incredible work of our medical imaging teams at all our sites, including rural hospitals like Proserpine, Bowen and Moranbah.

“I’m genuinely proud to work alongside such passionate and committed professionals,” she said.

“Thank you for the care you bring to every patient, every day.”

🖍🎄 Calling all creative kids! 🎄 🖍  Pick up an entry flyer and draw a Christmas themed picture for your chance to be feat...
05/11/2025

🖍🎄 Calling all creative kids! 🎄 🖍

Pick up an entry flyer and draw a Christmas themed picture for your chance to be featured on the 2025 Mackay Hospital and Health Service Christmas card.

The winning entry will take home a great prize, thanks to Mackay Hospital Foundation.

Entry flyers are available from all Mackay HHS hospitals, Mackay Hospital Foundation volunteer desk and community health facilities.

At 88, Proserpine local Renee Scott has lived a life stitched together with love, family and crochet hooks. But when she...
05/11/2025

At 88, Proserpine local Renee Scott has lived a life stitched together with love, family and crochet hooks.

But when she suffered a stroke in August, she found herself unable to move the entire right side of her body and unsure if she’d ever pick up a crochet hook again.

“I noticed my speech was slurring and by the time I got to Proserpine Hospital, within the hour my whole right side was paralysed,” Renee said.

Doctors transferred her to the Mackay Base Hospital stroke unit, where she spent four weeks in acute care before moving to the rehabilitation ward.

For someone as independent and active as Renee, who volunteered for Meals on Wheels for more than 20 years and has lived alone since her husband passed away four years ago, the sudden loss of function and dignity, was devastating.

Her rehabilitation was focused on relearning how to stand, walk, dress, and feed herself, but her motivation came from one deeply personal goal: to finish a collection of crocheted blankets for her family.

Renee has crocheted blankets for her nine grandchildren and eight great-grandchildren, each one made with the care only a grandmother’s hands can give.

It was a hobby she learned from her mother in early childhood and which had more recently kept her mentally active and “her hands moving”. The finished product was also always “very satisfying and gives you quite a thrill.”

But when she suffered a stroke, she still had one-and-a-half blankets left to finish — the final pieces of a plan she started last year to ensure no future great-grandchild would miss out on “one of Nanny’s blankets.”

“There are five grandchildren who still don’t have children yet so I worked out I probably needed to make about 15 blankets for them,” Renee said.

“I’d crocheted 13-and-a-half — I just needed to finish the last one-and-a-half,” she said.

Renee’s rehab journey is a perfect example of therapy stitched with compassion, creativity and care.

Working closely with Mackay Base Hospital Senior Occupational Therapist Madeline (Maddy) Miller and the rehabilitation team, Renee focused her therapy on regaining movement and coordination in her right side through repetitive exercise and retraining her brain.

The stroke meant Renee lost movement on the right side of body including her arm, hands and fingers, legs and feet. Her therapists started her with passive movements, guiding her through each exercise until her muscles began to remember. Gradually, she built strength and control.

She celebrated many rehab milestones like making her own toast and pulling up her own pants, but when her crochet hook proved too thin to manage, Maddy improvised a thicker handle so Renee could grip it more easily.

“Adaptation is a huge part of what we do,” Maddy said.

“It’s about finding ways for people to keep doing the things that matter most to them. For Renee, that was crocheting,” she said.

“We were able to tailor her therapy around that meaningful goal and she’s inspired so many other patients on the rehab ward along the way.”

Maddy said Renee’s progress was testament to her determination, family support and passion to achieve her goal.

“Rehab is never easy and there have been hard days. But Renee’s motivation and commitment, even outside therapy sessions, have been incredible. She’s put in the hard work — we just help guide her,” she said.

“The most rewarding part of this job is seeing the joy that it brings people when they're able to return to doing the things that are most meaningful to them. For Renee that was crocheting.”

Renee credits her therapy team for keeping her spirits high and her goals firmly in sight.

“They’ve been marvellous — every one of them,” she said. “When you’re feeling down, they lift you up. They’ve become like family to me,” she said.

Now preparing to go home, walking again, dressing herself, and most importantly, starting back crocheting with her adapted crochet needle, Renee said the key to her recovery had been persistence and purpose.

“You’ve just got to have fighting spirit,” she said.

“Laying down and giving up is too easy. For me, a goal like finishing those blankets gave me something to really look forward to.

“With help from the OTs, I’m on top of the world that my great-grandkids won’t miss out on one of Nanny’s blankets now.”

Occupational Therapy Week (October 27 to November 2) celebrated the extraordinary impact occupational therapists make every day. This year’s theme, Occupational Therapy in Action, highlights the creativity, problem-solving and compassion at the heart of OT practice.

Last week (27 October to 2 November) was Occupational Therapy Week, an annual celebration of the extraordinary impact OT...
03/11/2025

Last week (27 October to 2 November) was Occupational Therapy Week, an annual celebration of the extraordinary impact OTs make every day across our hospitals and health service.

Whether they work in aged care, mental health, paediatrics, rehabilitation, disability, or beyond, the week is about recognising the difference OTs make in helping people live with independence, dignity and participation.

Mackay HHS Director Occupational Therapy Liz Burton said the 2025 theme, Occupational Therapy in Action, really highlighted the creativity, problem-solving and compassion at the heart of OT practice.

They support individuals across our community with injuries, illnesses, or disabilities to gain greater independence in self-care, work and leisure activities, she said.

“Thank you to all our OT team across the Mackay HHS for the work you do, day-in and day-out working with, and for, our patients to achieve the very best health outcomes,” Liz said.

“We’re super proud to be OTs.”

Mackay Base Hospital theatre assistant Samantha Hutchins is no stranger to showing support to patients facing tough heal...
31/10/2025

Mackay Base Hospital theatre assistant Samantha Hutchins is no stranger to showing support to patients facing tough health battles.

After losing many loved ones to cancer, Sam has decided to take part in the World’s Greatest Shave, shaving her head on November 20 to raise funds and awareness for people battling cancer. ✂️

Her inspiration is her grandmother, who is currently fighting terminal bowel and oesophageal cancer.

“I’m doing this to show my support for my grandma in her battle,” Sam said.

“She’ll actually be the one to shave my head on the day – that means the world to me.”

Sam has already raised $400 towards her $1500 goal and is hosting a morning tea and raffle to help boost donations.

“I only decided to do this three weeks ago,” she said.

“But it’s such a good cause. Every cent counts and I want to raise as much awareness as possible.”

Sam has worked at the hospital for the last seven years, starting as a wards assistant before moving into her current role in surgery. She’s also studying part-time for her nursing degree while raising three children with a husband who works away ten days each fortnight.

“It’s a balancing act,” she said, “but I really want my kids to know it’s never too late to learn something new or achieve your goals.”

Sam said her passion for healthcare began when her own daughter became seriously ill as a baby.

“Watching the nurses care for her made me curious about what they did – it sparked something in me and it just grew from there.”

Working in theatre could be intense, but Sam finds purpose in being a reassuring presence for patients.

“Theatre can be a scary and very busy place,” she said. “If I can be that calm voice, hold their hand, or get them laughing before surgery, it brings some peace. When they wake up, they usually wake up smiling too.”

Her role includes cleaning and restocking between surgeries, preparing theatres for different procedures and surgeons and assisting in patient prep while ensuring strict sterility.

While she admits she’s nervous about losing her hair, which is currently dyed pink and white, Sam believes it’s a small price to pay.

“There are so many people who don’t have hair because they’re going through chemo,” she said.

“If I can help raise funds and awareness by joining them I will.”

Sam’s hope is that her efforts also remind people that cancer can affect the young or old.

“So many people we see in theatre every day are facing enormous battles,” she said.

“I want people to know it can happen to anyone but that together, we can all help make a difference.”

You can donate to Sam’s fundraiser here: https://www.worldsgreatestshave.com/s/24126/25455/e

🩺🚗 Unfortunately, our wonderful Mackay Hospital Foundation Patient Transport Service at Mackay Base Hospital has been un...
30/10/2025

🩺🚗 Unfortunately, our wonderful Mackay Hospital Foundation Patient Transport Service at Mackay Base Hospital has been unexpectedly admitted for treatment.
Expected discharge date after repairs is Monday 10 November.
We will let you know when our volunteer drivers are back on the road. Please wish our little four-wheeled friend a speedy recovery! 💪😂

🛺 Transport Buggy Temporarily Unavailable 🛺

Please note that our complimentary transport buggy will be out of service until Monday, 10 November while it undergoes necessary repairs.

We apologise for any inconvenience this may cause and appreciate your understanding as we work to ensure it’s back up and running safely for everyone’s use.

Thank you for your patience 💜🧡

Living through a global pandemic in Central London didn’t rattle social worker Audra Plant — but spotting a dead snake o...
29/10/2025

Living through a global pandemic in Central London didn’t rattle social worker Audra Plant — but spotting a dead snake on the road in Mackay certainly did.

“I had to pull over and calm myself down,” she said. “I was shaking. It completely threw me!”

Audra joined Mackay Base Hospital’s social work team in January 2025, swapping chilly London for the tropical heat of regional Queensland.

It was a big change in more ways than one. From navigating the fast-paced corridors of some of London’s biggest and busiest hospitals, such as St Thomas’, St Mary’s, Royal Free and University College Hospital, to now enjoying a two-minute commute to work and weekend walks along the beautiful Mackay Harbour breakwater.

“It’s been a massive change of pace,” she said. “London was incredible, but life here feels more balanced,” she said

“I love the sunshine, the beaches and being ‘next door’ to my family in New Zealand. But I don’t love the (dangerous) Australian animals!”

Born in Zimbabwe and raised in New Zealand, Audra has been a hospital social worker for many years, her career having taken her across continents. She worked in hospitals in Palmerston North in New Zealand before heading to the UK to work with patients from a diverse range of cultures and backgrounds.

“That diversity teaches you so much about empathy and human resilience.”

During her five years with the NHS, Audra also faced the enormous challenges of the COVID-19 pandemic.

“I moved to London in October and then by February, we were in full lockdown – it was intense and quite scary,” she said.

“Working 12-hour days, the constant pressure to discharge patients quickly and so much uncertainty.

“But it was an experience that helped me grow professionally and personally. I learned to adapt, to be confident in my decisions and how to relate to and support people through the toughest times.”

At Mackay Base Hospital, Audra works with inpatients and their families, helping them navigate the healthcare system, plan for discharge and connect with community resources.

Read more of her story here https://www.mackay.health.qld.gov.au/about-us/news/move-to-mackay-proves-change-of-pace-for-social-worker

A revolutionary blood test developed by a Mackay Hospital and Health Service (HHS) gastroenterologist is poised to trans...
28/10/2025

A revolutionary blood test developed by a Mackay Hospital and Health Service (HHS) gastroenterologist is poised to transform coeliac disease, offering patients a less invasive path to diagnosis.

Mackay HHS gastroenterologist and biotech co-founder and director Dr Robert Anderson said the antigen-specific T-cell blood test eliminates the need for patients to undergo a gastrointestinal endoscopy.

“Potentially, you no longer have to do that,” Dr Anderson said.

“You can just draw blood and you can measure the immune response in a blood sample. There's no real need to eat gluten and it actually turns out that the immune response in the blood is, if anything, stronger in people who are on a gluten-free diet,” he said.

Current diagnosis for the disease requires patients to consume a diet high in gluten prior to having a gastroscopy.

This is often met with resistance by patients due to uncomfortable symptoms experienced like nausea, pain and bloating.

“It’s removing a big barrier to them getting a correct diagnosis - an accurate diagnosis for people on a free diet has huge implications,” Dr Anderson said.

The test has proved highly successful in a recent clinical trial, with results published in the Journal of Gastroenterology.

The test identifies an immune system marker, which spikes when blood from someone with coeliac disease is exposed to gluten in a test tube.

Currently progressing through clinical trials, the test is set to revolutionise the diagnostic process, Dr Anderson said.

“The results demonstrate high accuracy of the test for diagnosing coeliac disease,” he said.

“The biggest public health issue around coeliac disease is the accurate diagnosis and finding all these people in the community who actually have coeliac disease and then making sure that they get the treatment that we already know about, which is a gluten-free diet.”

Read more here: https://www.mackay.health.qld.gov.au/about-us/news/mackay-gastroenterologist-develops-world-first-diagnostic-blood-test-for-coeliac-disease

You know it’s 🔥when …🥵 Hot water comes out of both taps🛁The pool feels like a warm bath🚗 Your seat belt becomes a brandi...
27/10/2025

You know it’s 🔥when …

🥵 Hot water comes out of both taps
🛁The pool feels like a warm bath
🚗 Your seat belt becomes a branding iron
😎 You discover you can get sunburnt through your windscreen
☀️ You break a sweat when you step outside at 6am
😨You worry your ceiling fan is spinning so fast it will fly off the ceiling
😆 You laugh because this list is so accurate

How do you keep your cool as our region warms up? It’s no joke as heat-related illness can be dangerous, and in some cases, deadly.

Our tips to beat the heat are:

💧 drink 2 to 3 litres of water a day at regular intervals
🧓check in on loved ones regularly (especially the elderly and pregnant women)
🏃‍♂️ avoid heavy exercise during the hottest parts of the day
🪭seek air conditioning, or stay in a cool environment
😎 slip, slop, slap, seek and slide if you're spending time outside.

If you or anyone else shows signs of heat-related illness, call 13 HEALTH (13 43 25 84) for advice, or visit your doctor.

If it is an emergency, call Triple Zero (000) immediately.

Yesterday, staff across the Mackay HHS and rural facilities wore pink to work to show our support for those battling bre...
24/10/2025

Yesterday, staff across the Mackay HHS and rural facilities wore pink to work to show our support for those battling breast cancer and our hope for a brighter future. 🩷

Every day, 58 people in Australia are diagnosed with breast cancer and nine people lose their lives to it.

Breast Cancer Awareness Month is an international health campaign that’s held every October. The month aims to promote screening and reduce the risk of the disease.

Wearing pink is a simple but meaningful way we can all help increase awareness about breast cancer, raise funds and show solidarity and support to those affected. Pink symbolizes our fight against breast cancer and serves as a reminder of the importance of early screening.

BreastScreen provides free screening to women aged 40 years and over, who haven't noticed any changes to their breasts.

☎️ To make an appointment call 13 20 50 or visit 💻 https://www.breastscreen.qld.gov.au

It's Mackay Hospital Foundation Giving Day today! Show your support and give where you live. 💜
22/10/2025

It's Mackay Hospital Foundation Giving Day today! Show your support and give where you live. 💜

🟠🟣ITS GIVING DAY!🟣🟠
We are now live until 8pm tonight!
Help us raise vital funds this Giving Day and make a difference to our local hospitals.👨‍⚕️

Make a donation here 👉 charidy.com/mhf
Remember that our match donors Anglo American Moranbah, Abbot Point Operations, Isaac Regional Council, Pembroke Olive Downs, Whitsunday Regional Council & MEU Lodges - Goonyella Riverside, Grosvenor and Peak Downs
will match your donation!

The dedication, compassion and commitment to excellence of staff across the Mackay Hospital and Health Service (HHS) wer...
22/10/2025

The dedication, compassion and commitment to excellence of staff across the Mackay Hospital and Health Service (HHS) were celebrated at the inaugural Allied Health Showcase and Excellence Awards last week.

Mackay HHS Executive Director Allied Health Joe Monkhouse chaired and opened the event, reflecting on the significant contributions of our 500 full-time equivalent (FTE) staff across the Mackay HHS in wards and clinics who “bring care to life, sometimes by literally lifting people up, and supporting each other”.

The showcase celebrated the connection and shared purpose of colleagues and provided an opportune time to reflect on the life-changing work of Allied Health professionals, both as individuals and as a united workforce, Joe said.

Six shortlisted showcase nominees delivered five-minute presentations at the event to share their work, inspire others and celebrate their local service innovations which improved quality or safety.

Guest judges, Mackay Hospital and Health Board Interim Board Chair Monica McKendry and Mackay HHS Interim Chief Executive Sean Birgan, presented the 2025 Allied Showcase Award to Senior Physiotherapist Daniel Lockhardt for his presentation ‘Total hip replacement referrals to outpatients’. 👏

Practitioners and clinical assistants nominated by their colleagues as quiet achievers or standouts were also acknowledged and celebrated with Excellence Awards at the event. ⭐

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475 Bridge Road
Mackay, QLD
4740

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