Mackay Hospital and Health Service

Mackay Hospital and Health Service Do not use this page to report an emergency or seek medical advice. In an emergency call Triple Zero. Eight hospitals. Four community health facilities.

One organisation. Caring for you and your family across the Mackay, Whitsunday and Isaac regions.

For Katrina Linthwaite, kidney disease has shaped much of her adult life.Now a renal nurse at Mackay Base Hospital, Katr...
11/03/2026

For Katrina Linthwaite, kidney disease has shaped much of her adult life.

Now a renal nurse at Mackay Base Hospital, Katrina once stood on the other side of the hospital bed, supporting her husband Gavin through kidney failure, dialysis and two life-saving transplants over more than two decades.

Today on World Kidney Day, Katrina reflects on a journey that has taken her from cane farmer’s wife and carer to qualified nurse helping others facing the same diagnosis.

Life for the Koumala couple changed dramatically in 2000 when Gavin, then 28, was kicked in the back by a cow while working on the farm. The injury led doctors to discover something far more serious, an autoimmune disease called IgA nephropathy that had already reduced his kidney function to about 20 per cent.

The couple had just welcomed their first child when the diagnosis came.

“It was a real struggle for him,” Katrina said. “He didn’t take the diagnosis well at all. He became quite depressed.

“Doctors told him his kidneys were failing and dialysis would soon be necessary. Just six months later he began haemodialysis at Mackay Base Hospital twice a week, travelling 45 minutes each way from the farm for five-hour treatments.”

With a young family and a busy farm to manage, the routine was exhausting. Katrina, who was 22 and a new mum, remembers those early years as overwhelming.

“It was really hard because he was so unwell afterwards,” she said. “For a farmer to travel that far and then be wiped out for the rest of the day was tough.”

Determined to improve their quality of life, Katrina pushed for home dialysis. The couple undertook training in Townsville and installed an ultra-water filtration system to manage the property’s hard water before set up of the dialysis machine in their home.

For Gavin, who had a severe needle phobia, learning to cannulate himself was daunting. But the flexibility of dialysing at home allowed him to keep working on the farm before dialysing in the afternoon.

After two years of home dialysis, they finally received the call they had been hoping for; a kidney transplant was available. It was the third call they had received. Twice before, illness meant Gavin could not go ahead with surgery.

In November 2003, at the age of 30, he underwent a kidney transplant at Brisbane’s Princess Alexandra Hospital. By then the couple had two young children, including a six-month-old daughter. Katrina spent eight weeks in Brisbane with the baby, supporting him through the operation and recovery while family cared for their son back home.

“It was frightening when the dialysis machine was taken away after the transplant,” she said.

“We were thinking, ‘What if we need it?’ But it also meant everything had gone well.”

Kidney transplants are not cures, Katrina said. Donated kidneys generally last around 15 years and recipients must take anti-rejection medication for life.

For Gavin, that prediction proved accurate. Fifteen years after the transplant he began to feel the familiar signs of kidney failure again – extreme fatigue, poor appetite and declining health.

Read more of Katrina's story here: https://www.mackay.health.qld.gov.au/about-us/news/husbands-20-year-journey-the-inspiration-for-renal-career

🩷 It's Queensland Women's Week. 🩷To celebrate, we meet Trish Donnelly, the woman behind the wheel of a mobile service th...
11/03/2026

🩷 It's Queensland Women's Week. 🩷

To celebrate, we meet Trish Donnelly, the woman behind the wheel of a mobile service that saves other women’s lives. ⭐

As both the casual administration officer and driver of the mobile BreastScreen bus in the Mackay region, Trish is literally driving access to early breast cancer detection for women in regional and rural communities.

Although she doesn’t perform scans or deliver diagnoses, without her, life-saving screening wouldn’t be accessible for the 6000 women who use the service at 20 different locations across the Mackay Hospital and Health Service (HHS) footprint every two years.

Trish is the critical link between logistics and lifesaving care and enjoys the diversity and challenge of the job, knowing that “when Freya the bus arrives in a new town, she will do great things for other women because I parked her there”.

“It is challenging and tiring working on the road and it’s a massive responsibility with so much at stake. It’s not just the worry of mobilising incredibly expensive equipment, but more about making a difference to people’s lives and wellbeing as well,” she said.

“The role is actually quite physical; it’s working outside in the sun and heat, getting hot and sweaty carrying, connecting and disconnecting two 20-metre long electrical cables, climbing up and down and under the truck.

“But I get great satisfaction backing Freya into each new site in the region as well, knowing she has arrived safe, is ready and able to start screening and saving lives.”

Read more here: https://www.mackay.health.qld.gov.au/about-us/news/trish-drives-access-to-care-which-saves-rural-lives

💜 Our teams at Mackay Hospital and Health Service (HHS) wore purple today to celebrate International Women’s Day 2026 (S...
06/03/2026

💜 Our teams at Mackay Hospital and Health Service (HHS) wore purple today to celebrate International Women’s Day 2026 (Sunday 8 March) and recognise the incredible contribution of women across our health service.

Did you know our workforce comprises more than 3000 women across our HHS who are delivering compassionate care, leadership, support and expertise across our hospitals, community services and rural facilities every day?

This year’s IWD theme, Balance the Scales, is a promise that every woman and girl – regardless of background or identity – deserves to be safe, respected and free to shape their own lives.

Equality isn’t about advantage for some; it’s about dignity, safety and fairness for all. When women and girls stand equal, families are stronger, workplaces are fairer, communities thrive and society becomes safer for everyone.

💜

World Hearing Day yesterday (3 March) was a time to recognise and raise awareness about how to prevent deafness and hear...
04/03/2026

World Hearing Day yesterday (3 March) was a time to recognise and raise awareness about how to prevent deafness and hearing loss and promote ear and hearing care across the world. 👂

The 2026 theme is 'From communities to classrooms: hearing care for all children'.
World Hearing Day shines a spotlight on the critical role hearing plays in every stage of a child’s life.

Hearing supports speech and language development, learning, social connection and emotional wellbeing. When hearing difficulties go unnoticed or untreated, the impacts can extend well beyond the ears, affecting communication, confidence and participation at school and in everyday life.

This year’s theme highlights the shared responsibility of families, health professionals, educators and communities to support children’s hearing early, and to ensure parents have the knowledge and tools they need to act with confidence.

Thank you to all the audiologists like Mackay Base Hospital’s Stephanie O’Riely who dedicate their time, skill and care to protecting and restoring one of our most meaningful senses.

Your work helps people stay connected to their families, their communities and the sounds that shape their lives. Your impact deserves to be recognised and appreciated. ⭐

Do you know anyone with Bone Marrow Failure Syndrome (BMFS)?One Australian is diagnosed with BMFS every three days and 5...
03/03/2026

Do you know anyone with Bone Marrow Failure Syndrome (BMFS)?

One Australian is diagnosed with BMFS every three days and 50% of the patients diagnosed are children or young adults. These patients often require regular blood transfusions and may need a stem cell transplant for a cure.

It’s National Bone Marrow Failure Syndrome (BMFS) Awareness Week from March 2 to 8, a time to raise awareness and support patients with life-threatening bone marrow conditions.

This initiative is led by Maddie Riewoldt’s Vision in partnership with Australian Red Cross Lifeblood and Stem Cell Donors Australia to support patients with life-threatening bone marrow conditions.

You can also join the fight against BMFS. Donating blood and registering as a stem cell donor are life-saving steps you can take today to help save lives:

🩸 Donate Blood: Book a donation via the Lifeblood app, website, or by calling 13 14 95.
🩸 Register for Stem Cells: Sign up through Stem Cell Donors Australia.
New blood donors are needed every 5 minutes ⏱️ and patients rely on this to survive.

Show them your support today. ❤️

As a barber, Amy Hooper hears more than just small talk from her chair. Clients often share their adventures and joys, b...
02/03/2026

As a barber, Amy Hooper hears more than just small talk from her chair.

Clients often share their adventures and joys, but also their truths, including hardship, heartbreak and struggles with mental health, while she cuts or shaves their hair.

It’s this position of trust that inspired Amy, owner of Moldielox Barber, a Mackay barbershop with a difference, to commit to an annual charity event supporting grassroots mental health services.

“A lot of our clients are men who work away in mining or veterans who are really struggling with their mental health,” Amy said.

“They can be very disconnected, and they often confide in you. We see a lot of people who’ve had a really tough time and needed help.”

Moldie Meltdown is an annual event Amy created to raise funds for local mental health initiatives.

In November last year, Amy and her team raised $3,500, which was donated to the Mackay Base Hospital Mental Health Inpatient Unit.

The fundraiser was the second ‘Chaos for a Cause’ event hosted by Moldielox, built around the belief that “no one should have to fight their demons alone”.

In 2024, the team shaved their heads and donated the proceeds raised to a local mental health service. Last year, they took things a step further with Amy getting inked for the cause.

“To make it really interesting, whoever donated the most money got to choose the tattoo and where it went on me,” Amy said.

That honour went to long-time client and friend Phil, who donated more than $900 and chose a selfie of Amy with her head shaved from the previous year’s event. The image was tattooed onto her inner left arm in November.

It’s a picture worth a thousand words, or in this case, thousands of dollars raised for mental health.

Amy said the idea to donate funds to the hospital courtyard project was sparked by one of her regular clients, Mackay HHS Mental Health Nursing Director Mark Scanlon, who shared his vision for upgrade spaces at the Mental Health Inpatient Unit.

“We donated the money through the My Hospital Foundation because we know the funds stay local and will directly help local people,” Amy said.

“It’s just our way of giving back to a cause that’s very close to all our hearts.”

Huge thank you to Amy and her barbers - your support for our mental health unit is really a ‘cut above the rest’. ✂️ 💚

A new support service for men diagnosed with prostate cancer is now available at Mackay Hospital and Health Service (HHS...
27/02/2026

A new support service for men diagnosed with prostate cancer is now available at Mackay Hospital and Health Service (HHS), thanks to a funding partnership with the Prostate Cancer Foundation of Australia.

Mackay HHS Executive Director Operations Mackay Jenny Farley said the appointment of prostate cancer specialist nurse Louise Jackson is a first for the health service.

“Prostate cancer is the most commonly diagnosed cancer in Australia, and Mackay has higher-than-average rates of diagnosis,” Ms Farley said.

“Having a dedicated specialist nurse to guide patients and families through such a stressful time can make a real difference. We are thrilled to introduce this service.”

Louise Jackson will support anyone with a prostate cancer diagnosis, regardless of whether they are public or private patients.

“I'll be based at Mackay Base Hospital and will visit the Icon Cancer Centre on a regular basis,” she said.

“Anyone can self-refer simply by giving me a call.”

Ms Jackson said her role is to help patients navigate the health system, understand their treatment options and support the management of side effects.

“I’m here to answer their questions—what treatment involves, where to get tests done—and to help ease the fears that come with a cancer diagnosis,” she said.

“Having someone on the ground to provide that support is incredibly important for patients and their families.

“In its early stages, prostate cancer often has no symptoms,” Ms Jackson said.

“If you have a family history of the disease please talk to your doctor as your risk may be higher.”

Prostate Cancer Foundation of Australia encourages men over 40 to speak with their doctor about having a simple PSA blood test for early detection.

PCFA CEO Anne Savage said the introduction of a dedicated prostate cancer specialist nurse in Mackay marks a major step forward for local men and their families.

“We are incredibly proud to partner with Mackay HHS to fund this position and ensure men in the region have access to the specialised care they deserve,” Ms Savage said.

“Mackay has among the highest incidence and mortality rates in Australia, with high numbers of men and families in need of specialist support.

“Having a specialist nurse on the ground means men will have someone in their corner throughout survivorship, helping them understand treatment, navigate the system, and feel supported every step of the way.”

Ms Savage said the new role will help reduce distress, improve treatment outcomes, and ensure families in Mackay are not alone.

“This service will make a meaningful difference for local men — and we are honoured to help make it possible,” she said.

Anyone with a confirmed prostate cancer diagnosis can contact Louise Jackson on 0498 569 868 or email MKY-Prostate-Cancer-Specialist-Nurse@health.qld.gov.au
For more information about prostate cancer, visit www.prostate.org.au or phone 1800 22 00 99.

📷 Russell Briggs from Prostate Cancer Foundation Australia and Prostate Cancer specialist nurse Louise Jackson at Mackay Base Hospital.

25/02/2026

We're back Doin' the Rounds with Mackay HHS health promotion officer Bree.
Booking a BreastScreen appointment and completing your National Bowel Cancer Testing kit might just save your life. Don't delay, act today.

Did you know some urgent medical conditions can be seen virtually?  💻Using the Virtual Emergency Care Service (VECS) cou...
25/02/2026

Did you know some urgent medical conditions can be seen virtually? 💻

Using the Virtual Emergency Care Service (VECS) could save you time and get you the help you need sooner.

The VECS team will triage your concern and, if appropriate, place you in a queue to see the Emergency Doctor for a telehealth consultation.

VECS is a free service for all Queenslanders with a Medicare card.
You can access VECS here https://buff.ly/4eHOrrr

Not sure if VECS is right for you? Use the Symptom Checker to find the best option of care for you: https://buff.ly/3AGcN5O

Other ways to seek help can include:
☎️ For confidential health advice over the phone, call 13 HEALTH (13 43 25 84)
🩺 For non-urgent medical issues, please consult your GP.
💉Make an appointment for a flu vaccination with your pharmacy or GP.

Remember, in an emergency, always call Triple Zero (000). 🚑

From cyclones and multi-trauma emergencies to maternity care and end-of-life medicine, rural healthcare demands doctors ...
23/02/2026

From cyclones and multi-trauma emergencies to maternity care and end-of-life medicine, rural healthcare demands doctors who are ready for anything.

Few understand that reality better than Dr Hannah Trimble, whose career across Far North and regional Queensland has shaped both her clinical expertise and her commitment to rural communities.

A highly experienced rural generalist, Dr Trimble now steps into a new and challenging leadership role as Director of Rural Medical Services at Mackay Hospital and Health Service (HHS).

Her career journey through rural hospitals has given her a deep appreciation of the complexity, responsibility and resilience required of a medical workforce.

“To be a rural generalist you have to be practical, adaptable, decisive and be comfortable with uncertainty,” Dr Trimble said.

“We are very experienced and passionate consultants who are not anonymous to our patients – outcomes and experiences matter in any facility but I think that runs really deep in smaller communities where we are known much more intimately,” she said.

Dr Trimble has been the Acting Director of Medical Services at Proserpine Hospital since October 2022 before taking on her latest role this month while still maintaining a clinical role there as a rural generalist obstetrician.

“Proserpine Hospital is one of the busiest rural hospitals in the state with a large medical team, I am very proud to be part of that and to have had that experience in leadership,” she said.

“It has helped me prepare for this role and given me a large network of colleagues and other leaders to draw on.”

After her rural GP training with ACRRM (Australian College of Rural and Remote Medicine), she joined the Proserpine Hospital team in 2009 as a senior medical officer and later completed obstetrics and gynaecology as an advanced skill at Mackay Base Hospital.

“Although I thought of other specialities early in my career, I have the best of everything as a rural generalist, you can literally be anything and everything,” she said.

“There is not a more rewarding or challenging job and I am very lucky to be doing it here in the Whitsundays.”

Read more here: https://www.mackay.health.qld.gov.au/about-us/news/workforce-the-greatest-reward-and-challenge-in-new-role

Today is Mental Health Nurses’ Day (20 February), a time to recognise the extraordinary impact mental health nurses have...
20/02/2026

Today is Mental Health Nurses’ Day (20 February), a time to recognise the extraordinary impact mental health nurses have on individuals, families and our community.

Their work reaches far beyond clinical care. It’s about advocacy, education, and creating safe, supportive spaces where people can explore their emotional wellbeing with dignity and trust.

With compassion and highly specialised expertise, mental health nurses support people through anxiety, depression, stress and complex emotional experiences, fostering resilience, hope and recovery. It’s work that is deeply challenging, emotionally demanding, and absolutely vital.

At Mackay HHS, we thank our mental health nurses for their courage, commitment and heart.

Today, we honour your compassion in times of darkness, your calm in moments of crisis, and your steady presence during uncertainty.

💚 Thank you for the difference you make, every single day.

Address

475 Bridge Road
Mackay, QLD
4740

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