02/04/2026
Did you know there are ways you can seek treatment for minor illnesses and injuries without leaving home? And for free? ❤️🩹
If your Easter doesn’t go to plan, the Virtual Emergency Care Service (VECS) is a Queensland Health service that puts you in touch with real emergency nurses and doctors by phone or video call. ☎️ 💻
It's faster, cheaper and way more pleasant than sitting in a waiting room, especially for conditions like flu, gastro, infections, minor burns, rashes and allergic reactions.
VECS is available between 7am to 12am Tuesday to Friday and 8am to 10pm Saturday to Monday. Find out more and see if virtual care is right for you: https://www.qld.gov.au/.../virtual-emergency-care-service
The Mackay Medicare Urgent Care Clinic, located in Peel Street Mackay, is another alternative for conditions and illnesses that are episodic and not immediately life-threatening, such as fractures, urinary tract infections (UTIs), minor fractures or sprains, minor eye and ear problems, wounds, and minor burns.
For confidential health advice you can always phone 13 HEALTH (13 43 25 84) and for all non-urgent medical issues, please consult your GP.
Remember, if you think you're experiencing a heart attack, stroke or other life-threatening condition, call Triple Zero (000) or head straight to your nearest emergency department. 🚑
Please make the most of free services like VECS and the Medicare Urgent Care Clinic and keep our Emergency Departments for life-threatening emergencies.