Mackay Hearing

05/04/2026

Every giggle. Every whisper. Every "Happy Easter!"

The sounds that matter most aren't the loudest ones.

They're the quiet moments around the table. The laughter in the backyard. The little voice that says "I love you, Nan."

If you've been missing those moments — we're here to help you hear them again.

From our family to yours, Happy Easter.

Ph (07) 4952 4649 | mackayhearing.com.au

02/04/2026

Let's talk about what makes Oticon Zeal different.

We've been fitting hearing aids for more than 10 years. We've seen a lot of technology come and go.

Zeal? This is something new. Swipe through to see why we're so excited.

The best part? You don't have to choose between discreet and powerful anymore. Zeal gives you both.

Want to know if it's right for you? Book a hearing test with our team.

Ph (07) 4952 4649 | mackayhearing.com.au

30/03/2026

10 years ago, this technology didn't exist.

When Jodie opened Mackay Hearing in 2016, the idea of a nearly invisible, rechargeable, AI-powered hearing aid that streams directly from your phone would have sounded like science fiction.

Today, it's sitting on our shelf.

A lot has changed in a decade. The technology. The team. The services we can offer. But one thing hasn't — our commitment to finding the best solution for YOUR hearing, YOUR lifestyle, and YOUR needs.

That's the beauty of being independent. We're free to get excited about breakthroughs like Oticon Zeal — because we choose what's best for our clients, not what a manufacturer tells us to sell.

The next 10 years of hearing care? We can't wait.

Ph (07) 4952 4649 | mackayhearing.com.au

28/03/2026

We're not one-brand-fits-all. And that's by design.

At Mackay Hearing, we're proudly independent. That means we're not owned by a hearing aid manufacturer. We don't have sales targets to hit. We don't push one brand over another.

We work across multiple leading brands so we can recommend what's genuinely best for your hearing, your lifestyle, and your budget.

No hidden agendas. No pressure. Just honest, expert advice.

That's the difference independence makes.

Last week we inteoduced you to something that's got our whole team genuinely excited, the new Oticon Zeal. Has it got you excited too?

Ph (07) 4952 4649 | mackayhearing.com.au

26/03/2026

It’s here!

Introducing Oticon Zeal — now available at Mackay Hearing.

This is the hearing aid we’ve been waiting for.

For the first time ever, everything comes together in one tiny, nearly invisible device:

Discreet in-the-ear design — sits in the ear canal, virtually unseen
Rechargeable — up to 20 hours on a single charge
AI-powered sound processing — adapts to your environment in real time
Full Bluetooth connectivity — stream calls, music and more from your phone
Same-day fitting — walk in, walk out hearing better
Built tough — moisture-resistant, perfect for Mackay’s climate

We’re not locked into one brand. But when something this groundbreaking comes along, we want you to know about it.

Curious whether Zeal is right for you? Book a hearing test and find out.

Ph (07) 4952 4649 | mackayhearing.com.au

24/03/2026

10 years.

A decade ago, Jodie opened Mackay's first locally owned, independent hearing clinic with one simple goal — to provide genuinely personal, high-quality hearing care to our community.

No manufacturer pressure. No hidden agendas. Just your hearing, your lifestyle, your needs — always.

10 years later, that hasn't changed. But so much has grown. Our team. Our technology. Our services. And the thousands of people we've been trusted to help along the way.

We're grateful. For every client who chose us. For every referral. For every "I can hear again" moment.

Here's to the next 10.

Ph (07) 4952 4649 | mackayhearing.com.au

01/03/2026

WE'RE HIRING!

Our Mackay Hearing team is growing, and we're looking for a warm, organised and community-minded Medical Receptionist to join us.

This is more than a front desk role. You'll be the first point of contact for our clients, supporting them through their hearing care journey with genuine warmth and professionalism.

+ Full-time, Monday to Friday 8:30am – 4:30pm (hello, weekends off!)
+ Supportive, friendly team culture
+ Training and development provided
+ A role where you truly make a difference

If you love working with people, thrive in a welcoming clinic environment, and want to be part of something meaningful in our community, we'd love to hear from you.

Applications via Seek https://vist.ly/4targ

10/01/2026

If you've ever wondered what life is REALLY like with hearing loss, or how life-changing auditory training can be, this is a must-watch.

"Between Two Ears" is a powerful new documentary exploring hearing loss, auditory processing, and the incredible therapy that's helping people reconnect with sound and life.

It was created by Angela Alexander, a friend, mentor, and leader in auditory processing disorder therapy. We're honoured to have learned from her expertise.

Here's what makes this special:
The therapy shown in this film? We offer it right here at Mackay Hearing.

Auditory training isn't just about hearing better, it's about understanding better, connecting better, and living better.

Watch the documentary here: https://vist.ly/4mbx4

And if you'd like to know more about how this therapy could support you or someone you love, we're here to talk.

📞 (07) 4952 4649

We listen so you can too.

With thanks and respect to Angela Alexander, Auditory Processing Disorder - APD Support, for her incredible work.

📷 Matt Hay in the documentary Between Two Ears. Image: Between Two Ears.

This 18-minute documentary explores the intricacies of auditory processing and the brain's remarkable ability to relearn sound, illustrated through the fasci...

06/01/2026

We're back!

The team at Mackay Hearing is refreshed, recharged, and ready to support your hearing health in 2026.

Need our help? Ready to start your hearing journey this year?

We're here for you.

📞 (07) 4952 4649
🌐 mackayhearing.com.au
We listen so you can too.

22/12/2025

A little heads-up before we head into the Christmas break! 🎄

We'll be closing at midday on Wednesday, December 24th and reopening at 8:30am on Monday, January 5th. If you need anything before we close, hearing aid adjustments, battery stock-ups, or quick check-ups, now's the time to reach out.

Wishing you and yours a beautiful, restful summer break.

We listen so you can too.

📞 (07) 4952 4649

27/10/2025

"I basically needed to learn to hear again"

Meet Kylie, who came to Mackay Hearing after relocating back to our region. What started as a simple reassessment turned into a life-changing journey.

Kylie's Story:
After evaluating her hearing, Jodie recommended Kylie consider a cochlear implant in her left ear. This wasn't a quick fix, it was a commitment to transformation.

Post-surgery, Kylie worked with Jodie through a comprehensive auditory processing training program. Using hearing exercises, apps, and audiobooks, she spent three months retraining her brain to hear with the cochlear implant.

The result? Hearing that's superior to hearing aids.

What Kylie values most about Mackay Hearing:
✨ Independent, unbiased advice (not tied to any brand)
✨ Choice – for the first time, she had options when upgrading her aids
✨ Expert support through complex hearing journeys
✨ Helpful, polite staff who genuinely care

Kylie's advice:
"Hearing aids, cochlear implants and auditory processing can make a huge difference to daily life. Jodie & Ben can give you options to consider for a life with improved hearing."

This is why we do what we do.

Whether you need a simple hearing assessment, hearing aids, or are considering a cochlear implant, we're here to guide you through every step with expert, personalised care.

We listen so you can too – and we're honoured to be part of journeys like Kylie's. 💗

📞 Ready to explore your options? Call (07) 4952 4649
🔗 Book online: https://vist.ly/4bth8

24/10/2025

Exciting opportunity alert! Our Mackay Hearing family is growing, and we're looking for a Medical Receptionist/Audiology Assistant to join us full-time. If you're passionate about helping others and want to be part of a supportive, locally-owned clinic, check out this role!

https://www.seek.com.au/job/88051921