Create Disability Services

31/12/2025

✨ Cheers to a New Year! ✨🎉

As we say goodbye to this year, we want to take a moment to reflect on the incredible journey we’ve shared. 💛 Together, we’ve lifted spirits, supported families, and helped people find hope, courage, and purpose. The impact of this work goes far beyond what can ever be measured, it’s felt in lives changed, confidence built, and futures transformed.

To our amazing team, thank you for your dedication, compassion, and commitment. You make a difference every single day.

And to everyone reading this, Happy New Year! May 2026 bring joy, growth, and countless opportunities to make a positive impact together. 🌟🥂

24/12/2025

🎄✨ Cheers to Our Incredible Team! ✨🎄

This Christmas, we’re celebrating the amazing people who make magic happen every day. 💛 You’ve brought hope, kindness, and courage to so many lives this year, lifting spirits, supporting families, and creating brighter futures.

To our team, you are the heart and soul of everything we do.

And to everyone reading this, Merry Christmas! May your holidays be full of love, laughter, and joy.
🎅❄️🌟

22/12/2025

Our team is available to support you over the coming weeks. If you need assistance, have questions, or just want to check in, please call our main line on 02 4930 0957 , our friendly team is ready to help.

Our office remains open during this time (excluding public holidays), and we’re committed to being there whenever support is needed.

Please don’t hesitate to reach out. Your support matters to us.

17/12/2025

✨ Team Appreciation Day – Thursday 18/12/2025 ✨

Tomorrow, our team will be taking part in a well-deserved Team Appreciation Day to recognise the dedication, compassion, and hard work they show every day supporting participants, families, and the broader community 💙

As a result, response times may be slightly delayed. Please be assured that participant safety and wellbeing remain our priority, and essential supports will continue as required.

📞 Important Contacts (for urgent matters only):
• Emergency: 000
• Mental Health Access Line: 1800 011 511 (NSW – 24/7)
• Lifeline: 13 11 14
• Su***de Call Back Service: 1300 659 467
• Local Police Station (for welfare checks or immediate concerns)

For non-urgent matters, please email or leave a message and we will respond as soon as we return to normal operations.

Thank you for your understanding and continued trust in our team, we are grateful to support such an incredible community 🤍

15/12/2025

With the festive season around the corner, while it’s expected to be the happiest time of the year, for some it can also be a time of increased stress and loneliness. Sadness around the holiday period can be triggered by so many factors including financial stress, loneliness, worry, grief and loss.

If you do feel that you would like to speak with someone this festive season, remember there is help available, as you do not have to face these challenges on your own. Call and speak to someone.

Lifeline – 131 114
Beyond Blue – 1300 22 4636
1800RESPECT – 1800 737 732
National Family and Domestic Violence Counselling Line – 1800 737 732
Relationships Australia – 1300 364 277
Mensline Australia – 1300 78 99 78
NSW Mental Health Line – 1800 011 511
Children and young people
Kids Helpline – 1800 551 800
National Indigenous Critical Response Service
Thirrili – 1800 805 801

Sometimes we get caught up with everything that is happening around us so it is important to be mindful of what others may be going through personally and see this time as an opportunity to reach out to those in our communities that might be in need of a friendly smile and a chat.

26/11/2025

A few of our Support Coordinators have been affected by the recent storms and are currently experiencing power outages. We appreciate your patience and understanding whilst services are restored.

Please know everyone’s enquiries will be addressed as soon as practicable. If your matter is urgent, please phone our main line or send us a message here so we can prioritise accordingly.

Thank you for your support, and stay safe. 🌧️⚡️

Sincerely,
Your team at Create Disability Services!

30/10/2025

Introducing Allison Armstrong

We’re delighted to welcome Allison Armstrong as our full-time Support Coordinator at Create Disability Services!

Allison brings over ten years of community services and casework experience, alongside lived experience as a parent of two children with disabilities who are NDIS participants, combining professional expertise with genuine, practical insight.

Highlights from Allison’s journey:

Out of Home Care: Collaborated with therapeutic providers, housing services, education, and health professionals to build sustainable wraparound supports for children and families.

Carer Support Officer: Coached and equipped foster carers with skills and knowledge to confidently self-direct support arrangements.

Strengths: Service navigation, advocacy, and collaborative planning, with a strong understanding of the local service landscape available to NDIS participants.

Approach: Person-centred, trauma-informed, culturally responsive, guided by timely communication, empathy, persistence, and creative problem-solving through challenges and crises.

Qualifications: Diploma and Certificate IV in Community Services Work, training in trauma-informed practice, cultural competence, and managing vicarious trauma, plus the NDIS Quality and Safeguards Worker Orientation.

Allison is passionate about ensuring participants’ goals remain front and centre, so plans are navigated clearly and outcomes are meaningful. We’re thrilled to have her on the team and excited for the positive impact she’ll make with our participants and families.

Please join us in giving Allison a warm welcome! 💙

10/10/2025

G’day legends! This week at Create Disability Services, we helped a family turn the NDIS maze into a proper sense of relief, and wow, what a difference a bit of guidance can make. Their loved one’s plan, first approved in 2022 and had extended to date ever since, was set to self-manage. Over time, every new therapy and service meant more receipts to chase and more forms to wrestle with, and the family were dipping into their own pockets just to keep things moving. It was exhausting and not fair.

We rolled up our sleeves, had a chat with them, and mapped out a simple, doable self-management plan. We tidied documents, submitted claims, and stood up for them with the NDIA. It wasn’t just paperwork, it was giving back control to a family who deserves to see their loved one thrive.

The best part? This week, we helped secure over $32,000 back into their pockets. It’s more than money, it’s relief for the emotional strain and a fresh spark that therapies can continue and appointments stay on track.

If navigating the NDIA feels like a maze, you’re not alone. Give us a shout, we’re here to listen, explain, and help light the way. 💚🌈

17/09/2025

We’re building a team that works hard and laughs harder. Ready to join us? Enquire now.

We’re building a team that works hard and laughs harder. Ready to join us? Enquire now. About The Role: As an NDIS Support Coordinator, you will work with participants to search for, coordinate, and implement all supports in their plan, including informal, mainstream, community, and funded service...

11/09/2025

Are you ready for a change? Looking for a workplace that truly values a supportive environment and work-life balance ? This could be the opportunity you’ve been waiting for!

Find out more and submit your application through the Seek link below:
https://www.seek.com.au/job/87107710?ref=hirer-jobs-list

11/07/2025

Meet Kate, the dynamic Founder and CEO of Create Disability Services! A true visionary, she has built this organisation from the ground up, demonstrating her unwavering dedication to fostering growth within her team.

Kate is a hands-on powerhouse, diving into every aspect of running a positive business. She juggles day-to-day management, creates her own policies and procedures, manages compliance safeguarding, trains, mentors and supports her team, handles accounting, and even designs the company website, talk about multitasking! Kate is actively involved in all intake referrals and personally supports clients in the field. Her commitment to her company, clients, providers she is engaged with and employees is evident in everything she does.

It’s not every day that you find a small company crafting its own policies and procedures. But Kate felt this would give her organisation an innovative and personal touch, allowing it to stand out from the crowd of generic documents used to kick-start operations. When we say she has built this company from scratch, we truly mean it! Each policy has been individually typed and formatted to reflect her vision for Create Disability Services (and yes, a lot of caffeine was definitely consumed in the process).

Known for her vibrant personality and deep empathy, Kate goes above and beyond to ensure her clients and employees feel valued and supported. She inspires those around her to dream big and make their aspirations a reality.

With extensive qualifications and rich experience in the disability sector, out-of-home care, and community work, Kate excels in conducting comprehensive, evidence-based assessments. Her passion lies in safeguarding vulnerable individuals while providing essential support for complex physical and mental health needs.

Kate’s steadfast commitment to improving the lives of individuals with diverse and complex disabilities shines through in everything she does. She is not your typical coffee date networker; instead, Kate connects with services based on their word-of-mouth reputation and proactive marketing of their specialties. Understanding that no one person excels at everything, she focuses on locating the right fit for her clients. Approachable and genuine, Kate enjoys meeting new people and fostering a welcoming environment for meaningful conversations.

14/06/2025

Navigating Challenges: Our Commitment to YOU!

✉️Dear valued clients and providers,

In this swiftly changing landscape shaped by the NDIS, we understand that uncertainty can bring about concerns. Many businesses are feeling the strain from these changes, but we want to assure you that, despite the challenges the NDIS presents to organisations like ours across the country, Create Disability Services is here to stand strong and remain fully committed to YOU.

As a passionate support coordination organisation, we take immense pride in guiding YOU through every twist and turn in this dynamic sector. Whether you see us as your support coordinator, advocate, COS, navigator, problem solver, or even a wizard, our focus has always been on YOU. With each challenge, we become stronger, adapting our skills and priorities to put your best interests first as we navigate these changes together.

We truly value our role in empowering YOU to achieve your best life. No matter what obstacles arise, we will be steadfastly by your side. Your journey is our highest priority, and the pressures from the NDIS will not shake our commitment to support you.

As we continue to move forward, it's essential to highlight that our service delivery is already aligned with the latest changes. This alignment allows us to maintain our independence and avoid conflicts of interest. You can rely on us for the dependable support you need, both now and in the future.

Thank you for placing your trust in us for your care. Together, we will confront any challenges that come our way and strive for excellence in everything we do. Your trust fuels our passion, and we are truly honored to support you on your journey.

With heartfelt dedication,
Create Disability Services