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Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Create Disability Services

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Maitland, NSW
Create Disability Services

Create is an independent Registered NDIS Support Coordination provider located in Hunter Region NSW.
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Create Disability Services is a specialist Registered NDIS Coordination of Supports provider located in the Hunter Regions of NSW. As Support Coordinators within Create Disability Services, we will support you to understand and implement the funded supports in your NDIS plan and link you to community, mainstream and other government services. We focus on supporting you to build skills and self-direct your life, as well as connecting you to providers. Our team will assist you to negotiate with providers regarding what they will offer you and how much it will cost. We will ensure that your service agreements and service bookings are completed and will build your capacity to excersize choice and control, coordinate supports and assist you to access your local community. As Support Coordinators we can also assist you to plan ahead and prepare for your plan review and will assist you to ‘optimise’ your plan, ensuring that you are getting the absolute most out of your funded supports.

15/04/2026

A lot of our work doesn’t happen in appointments.

It happens in the in-between.

It’s the second and third follow up when something hasn’t been actioned.

It’s reading through reports properly, not just relying on summaries.

It’s noticing when something doesn’t quite add up, and taking the time to look into it.

It’s the quiet problem solving before something becomes a bigger issue.

Sometimes it’s picking up on risk early.
Sometimes it’s untangling things that have already gone wrong.

Most of it isn’t visible.
And most of it isn’t quick.

But it’s consistent, considered, and done with a lot of care.

We might be a smaller team, but we hold a high standard in the work we do.

Because when this role is done properly, it creates stability, and that matters more than anything.

It’s a part of the work that isn’t always seen, but it matters.

07/04/2026

Bit of a random one after the Easter break, but something we’ve been talking about as a team.

We know we probably do things a bit differently to others in this space.

We don’t really do networking events, coffee catch ups or build relationships for referrals. That’s just never been how we’ve wanted to run things as a service.

Our role is to support participant choice, not influence it.

So decisions aren’t personal, and they’re not about business, they’re about what’s right for the person.

We get that this can sometimes be taken the wrong way, especially in a sector where relationships often drive referrals.

But for us, it’s about keeping things clear, consistent and free from any conflict (or even perceived conflict).

We might not be the most visible, and that’s okay. We focus on doing good work, and letting that speak for itself.

03/03/2026

Four Years of Create

Today marks four years of Create Disability Services.
When I reflect on that, the growth I’m most proud of isn’t about numbers. It’s about quality. It’s about the way we’ve strengthened our practice, refined how we work, and built confidence in our approach.

Over time, we’ve deepened our understanding of evidence-based coordination and what that truly means in practice, clear documentation, strong governance, considered advocacy, and decisions that stand up long-term. That clarity has led to stronger outcomes for the people we support, and it has shaped who we are as a service.

The environment we work in can shift. Guidelines change. Expectations change. There’s often discussion about where things are heading.

Instead of chasing every change, we’ve focused on building something steady, clear processes, strong governance, and a way of working that stands up over time.

And that steadiness comes from our team.
They are steady. They collaborate. They uplift one another.

They hold high standards and genuinely care about doing this work properly. There’s no ego, just shared responsibility and a strong sense of purpose. That culture strengthens us more than anything else.

We truly love what we do, and I believe that shows in the work we provide and the relationships we’ve built.

To our participants and families, thank you for trusting us.

To the providers and professionals involved in the lives of the people we support, we respect the work you do and the contribution you make to strong, considered outcomes.

Four years in, we feel grounded, clear and confident in the path we’re on.

Thank you to everyone who has been part of it.

06/02/2026

We’re delighted to welcome Samantha Crebbin as our full-time Support Coordinator at Create Disability Services!

Samantha brings over 10 years of experience across the disability and aged care sectors, with a strong background in care management, rostering, care planning, and client support. She is known for her warm communication style, hands-on approach, and her ability to build genuine, trusting relationships with participants and families.

Samantha is passionate about making a meaningful difference in people’s lives, ensuring supports are well-coordinated, funding is used effectively, and each person feels heard, confident, and supported in their journey.

We’re so excited to have her as part of the Create Disability Services team and can’t wait for you all to get to know her.

31/12/2025

✨ Cheers to a New Year! ✨🎉

As we say goodbye to this year, we want to take a moment to reflect on the incredible journey we’ve shared. 💛 Together, we’ve lifted spirits, supported families, and helped people find hope, courage, and purpose. The impact of this work goes far beyond what can ever be measured, it’s felt in lives changed, confidence built, and futures transformed.

To our amazing team, thank you for your dedication, compassion, and commitment. You make a difference every single day.

And to everyone reading this, Happy New Year! May 2026 bring joy, growth, and countless opportunities to make a positive impact together. 🌟🥂

24/12/2025

🎄✨ Cheers to Our Incredible Team! ✨🎄

This Christmas, we’re celebrating the amazing people who make magic happen every day. 💛 You’ve brought hope, kindness, and courage to so many lives this year, lifting spirits, supporting families, and creating brighter futures.

To our team, you are the heart and soul of everything we do.

And to everyone reading this, Merry Christmas! May your holidays be full of love, laughter, and joy.
🎅❄️🌟

22/12/2025

Our team is available to support you over the coming weeks. If you need assistance, have questions, or just want to check in, please call our main line on 02 4930 0957 , our friendly team is ready to help.

Our office remains open during this time (excluding public holidays), and we’re committed to being there whenever support is needed.

Please don’t hesitate to reach out. Your support matters to us.

17/12/2025

✨ Team Appreciation Day – Thursday 18/12/2025 ✨

Tomorrow, our team will be taking part in a well-deserved Team Appreciation Day to recognise the dedication, compassion, and hard work they show every day supporting participants, families, and the broader community 💙

As a result, response times may be slightly delayed. Please be assured that participant safety and wellbeing remain our priority, and essential supports will continue as required.

📞 Important Contacts (for urgent matters only):
• Emergency: 000
• Mental Health Access Line: 1800 011 511 (NSW – 24/7)
• Lifeline: 13 11 14
• Su***de Call Back Service: 1300 659 467
• Local Police Station (for welfare checks or immediate concerns)

For non-urgent matters, please email or leave a message and we will respond as soon as we return to normal operations.

Thank you for your understanding and continued trust in our team, we are grateful to support such an incredible community 🤍

15/12/2025

With the festive season around the corner, while it’s expected to be the happiest time of the year, for some it can also be a time of increased stress and loneliness. Sadness around the holiday period can be triggered by so many factors including financial stress, loneliness, worry, grief and loss.

If you do feel that you would like to speak with someone this festive season, remember there is help available, as you do not have to face these challenges on your own. Call and speak to someone.

Lifeline – 131 114
Beyond Blue – 1300 22 4636
1800RESPECT – 1800 737 732
National Family and Domestic Violence Counselling Line – 1800 737 732
Relationships Australia – 1300 364 277
Mensline Australia – 1300 78 99 78
NSW Mental Health Line – 1800 011 511
Children and young people
Kids Helpline – 1800 551 800
National Indigenous Critical Response Service
Thirrili – 1800 805 801

Sometimes we get caught up with everything that is happening around us so it is important to be mindful of what others may be going through personally and see this time as an opportunity to reach out to those in our communities that might be in need of a friendly smile and a chat.

26/11/2025

A few of our Support Coordinators have been affected by the recent storms and are currently experiencing power outages. We appreciate your patience and understanding whilst services are restored.

Please know everyone’s enquiries will be addressed as soon as practicable. If your matter is urgent, please phone our main line or send us a message here so we can prioritise accordingly.

Thank you for your support, and stay safe. 🌧️⚡️

Sincerely,
Your team at Create Disability Services!

30/10/2025

Introducing Allison Armstrong

We’re delighted to welcome Allison Armstrong as our full-time Support Coordinator at Create Disability Services!

Allison brings over ten years of community services and casework experience, alongside lived experience as a parent of two children with disabilities who are NDIS participants, combining professional expertise with genuine, practical insight.

Highlights from Allison’s journey:

Out of Home Care: Collaborated with therapeutic providers, housing services, education, and health professionals to build sustainable wraparound supports for children and families.

Carer Support Officer: Coached and equipped foster carers with skills and knowledge to confidently self-direct support arrangements.

Strengths: Service navigation, advocacy, and collaborative planning, with a strong understanding of the local service landscape available to NDIS participants.

Approach: Person-centred, trauma-informed, culturally responsive, guided by timely communication, empathy, persistence, and creative problem-solving through challenges and crises.

Qualifications: Diploma and Certificate IV in Community Services Work, training in trauma-informed practice, cultural competence, and managing vicarious trauma, plus the NDIS Quality and Safeguards Worker Orientation.

Allison is passionate about ensuring participants’ goals remain front and centre, so plans are navigated clearly and outcomes are meaningful. We’re thrilled to have her on the team and excited for the positive impact she’ll make with our participants and families.

Please join us in giving Allison a warm welcome! 💙

10/10/2025

G’day legends! This week at Create Disability Services, we helped a family turn the NDIS maze into a proper sense of relief, and wow, what a difference a bit of guidance can make. Their loved one’s plan, first approved in 2022 and had extended to date ever since, was set to self-manage. Over time, every new therapy and service meant more receipts to chase and more forms to wrestle with, and the family were dipping into their own pockets just to keep things moving. It was exhausting and not fair.

We rolled up our sleeves, had a chat with them, and mapped out a simple, doable self-management plan. We tidied documents, submitted claims, and stood up for them with the NDIA. It wasn’t just paperwork, it was giving back control to a family who deserves to see their loved one thrive.

The best part? This week, we helped secure over $32,000 back into their pockets. It’s more than money, it’s relief for the emotional strain and a fresh spark that therapies can continue and appointments stay on track.

If navigating the NDIA feels like a maze, you’re not alone. Give us a shout, we’re here to listen, explain, and help light the way. 💚🌈

Address

Maitland, NSW

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

+61431069492

Website

https://createdisabilityservices.com.au/

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