Active Community Group

16/04/2026

🌟您的聲音，我們的心 – 2025 年客戶滿意度調查結果
我們問，您回答。感謝所有客戶及家人參與我們的 2025 年客戶滿意度調查。
以下是您告訴我們的重點：
✅ 96% 感到被尊重且安全
✅ 94% 表示員工有禮貌且溝通清晰
✅ 88% 認為我們的服務幫助他們更獨立生活
✅ 82% 願意向親友推薦我們
這些成績屬於我們優秀的前線員工 — 也屬於每一位信任我們的客戶。
我們很榮幸能夠提供由澳洲政府資助的家居護理服務，包括 及 下的各項計劃。您的意見幫助我們持續進步，為您提供應有的優質護理。
我們會繼續聆聽、繼續學習、繼續進步。
感謝您，讓 福華居家養老 變得更好。💙
https://www.activecg.com.au/
03 - 8820 0000 (維州)
08 - 7083 9833 (南澳)
#居家護理 #客戶滿意度 #高齡服務 #尊重與安全

16/04/2026

🌟 Your Voice, Our Heart – 2025 Survey Results
We asked. You answered. Thank you to all the clients and families who participated in our 2025 Client Satisfaction Survey.
Here's what you told us:
✅ 96% feel respected and safe with our staff
✅ 94% say our staff are polite and communicate clearly
✅ 88% feel our services help them live more independently
✅ 82% would recommend us to a friend or family member
These results are a testament to our incredible frontline staff and, most importantly, to you — our clients — for trusting us with your care.
We are proud to provide government-funded home care services under programs managed by and . Your feedback helps us continuously improve and deliver the quality care you deserve.
We are always listening, always learning, and always working to do better.
Thank you for making Active Community Group what it is today. 💙

01/04/2026

助中風康復者重拾信心, 在家也能獲得支援 🏡💙
💙對於許多年長的中風康復者來說，在復原期間同時應對日常起居，有時會感到孤立無援。無論是適應新的生活節奏、與護理人員溝通，還是單純想儲足精力度過每一天合適的支援，就能帶來莫大的改變。
💙Flinders University弗林德斯大學的研究團隊開發了 EmpowerMe 網站。這是一個 與 中風康復者及照顧者攜手打造、 專為 中風康復者及照顧者而設的資源平台。網站收錄了超過150段短視頻，由康復者親身分享應對疲勞、情緒變化、行動困難及溝通障礙的真實經驗與策略, 當中許多內容對於在家中接受護理的人，或是照顧家人的夥伴來說，尤其實用。
💙研究團隊現正邀請中風康復者及照顧者參與網站測試。您的意見將有助確保這個工具簡單易用、真正切合需要，並且能照顧到不同人士的情況, 包括患有失語症或正在家中管理健康的使用者。
💙有興趣參與嗎？
歡迎聯絡副教授 Elizabeth Lynch，電郵：elizabeth.lynch@flinders.edu.au
如果身邊有人可能需要這個資源，懇請協助分享。

01/04/2026

A new tool to help stroke survivors build confidence at home and beyond 🏡💙
💙For many older stroke survivors, navigating recovery while managing daily life at home can feel isolating. Whether it's adapting to new routines, communicating with care providers, or simply finding the energy to get through the day, the right support makes all the difference.
💙Researchers at Flinders University have developed EmpowerMe, a website created with stroke survivors and carers, for stroke survivors and carers. It features over 150 short video stories where people share real-life strategies for managing fatigue, emotional changes, mobility, and communication difficulties many of which are especially relevant when receiving care at home or supporting a loved one.
💙Now, the team is inviting stroke survivors and carers to help test the website. Your feedback will help ensure this tool is easy to use, genuinely helpful, and inclusive, including for those with aphasia or who are managing health from home.
💙Interested in getting involved? Contact Associate Professor Elizabeth Lynch at: elizabeth.lynch@flinders.edu.au
💙Please share this with anyone in your networks who might benefit.

01/04/2026

25/03/2026

🍂 Flu Season is Here – Let's Stay Healthy Together! 🍂

As the weather cools down, flu season is quietly approaching. For older adults, preventing the flu is especially important. At Prosper Living, we care about your health and well-being. Here are some helpful tips to help you stay protected and enjoy a safe autumn and winter season!
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💡 Why Are Older Adults More at Risk?

As we age, our immune system naturally weakens, making it harder to fight off infections. Many older adults also live with chronic conditions such as heart disease, diabetes, or high blood pressure. If the flu strikes, it can lead to serious complications like pneumonia or bronchitis, and may even require hospitalisation. In fact, people aged 65 and over account for nearly half of all flu-related hospital admissions, and the majority of flu-related deaths occur in this age group. That's why prevention is so important!
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💡 Why Early Vaccination Matters This Year

This year, flu season has arrived early. A new strain called H3N2, nicknamed “Super-K”, is already spreading across Australia ahead of the usual season. Health experts are concerned about the 2026 flu season, as this fast-moving strain began circulating during summer while vaccination rates remain lower than ideal.
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The Australian Technical Advisory Group on Immunisation (ATAGI) recommends getting the flu vaccine each year as soon as it becomes available—generally from April onward. Even if you were vaccinated late in 2025, it's still important to receive the updated 2026 vaccine to ensure optimal protection.
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💡 Flu Prevention Tips:

1️⃣ Get vaccinated early – The flu vaccine is the most effective way to prevent the flu. Book your appointment as soon as possible!
2️⃣ Wash hands often and wear a mask – Good hygiene helps reduce the risk of virus transmission.
3️⃣ Keep indoor spaces well-ventilated – Even when it's cool, open windows regularly to let fresh air circulate.
4️⃣ Stay warm and eat a balanced diet – Support your immune system through healthy daily habits.
5️⃣ Seek medical advice if you feel unwell – Don't ignore cold or flu symptoms. Early treatment makes all the difference.
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💖 Let's protect our health together, starting with prevention. Wishing you a safe and healthy flu season!
Active Community Group (Government Approved Home Care Provider) : 03 - 8820 0000(VIC) / 08 - 7083 9833(SA)

25/03/2026

🍂 流感季節來了，做好準備，守護健康！ 🍂

隨著天氣轉涼，流感季節也悄悄到來。對於年紀較長的長者來說，預防流感尤其重要。福華居家養老關心您的健康，為您準備了幾項貼心小提醒，讓我們一起做好防護，安心過秋冬！
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💡 為什麼長者需要格外警惕？

隨著年齡增長，長者的免疫系統會逐漸減弱，抵抗病毒的能力不如從前。此外，不少長者可能患有慢性疾病（如心臟病、糖尿病、高血壓等），一旦感染流感，更容易引發肺炎、支氣管炎等嚴重併發症，甚至需要住院治療。事實上，65歲以上的長者佔了流感相關住院人數的近一半，而大多數流感死亡病例也集中在這個年齡群組。因此，對於長者來說，預防遠比治療來得更重要！
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💡 為什麼今年要及早接種流感疫苗？

今年流感季節來得特別早！一種名為 H3N2「超級K」（Super-K） 的新型流感病毒株，已經在澳洲各地提前傳播。專家指出，這個病毒株在夏季就已開始擴散，而目前的疫苗接種率仍然偏低，令公共衛生當局對2026年的流感季節深感憂慮。
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澳洲免疫技術諮詢小組（ATAGI） 建議，每年流感疫苗一推出（通常從4月起），就應儘早接種。即使您在2025年晚期曾經接種過流感疫苗，今年仍需要接種 2026年更新的疫苗，才能獲得最有效的保護。
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💡 流感防護小貼士：

1️⃣ 及早接種流感疫苗 – 疫苗是預防流感最有效的方法，請儘早預約接種。
2️⃣ 勤洗手，戴口罩 – 保持個人衛生，減少病毒傳播的風險。
3️⃣ 保持室內通風 – 即使天氣轉涼，也要適時開窗，保持空氣流通。
4️⃣ 注意保暖，均衡飲食 – 增強身體抵抗力，從日常起居做起。
5️⃣ 如有不適，及早求醫 – 別輕忽感冒症狀，及早就醫最安心。
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💖 守護健康，從預防開始。願大家平安健康，遠離流感！
福華居家養老: 03 - 8820 0000 (VIC) / 08 - 7083 9833(SA)
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#福華居家養老 #流感季節 #預防流感 #長者健康 #家居照顧 #及早接種疫苗 #2026流感疫苗

18/03/2026

🌟 客戶心聲：一份真摯的感謝，是我們最大的動力 🌟

在福華居家養老，我們深信：最動聽的聲音，來自客戶與家屬最真實的回饋。❤️
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最近，我們收到了一則來自Kelli Ryan在Google上的感人留言，她想特別感謝我們團隊中的兩位重要夥伴——關懷經理 Catherine（陳姑娘）與居家照顧員 Cynthia。
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Kelli分享道，在照顧父親的過程中，Catherine不僅協助管理My Aged Care計劃與各項服務安排，更像一道溫暖的陽光，大大減輕了她作為照顧者的壓力。而在日常中，Cynthia不僅提供生活支援、餐飲協助與陪伴，更成為了父親最真摯的好夥伴。
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她說：「在她們的幫助下，我們感受到了真正的支持與溫暖。」
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這份感謝，不僅是對Catherine與Cynthia的肯定，更是對我們整個團隊的鼓勵。💪
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我們始終相信，照顧不僅是服務，更是一份陪伴與守護。無論是護理計劃管理、居家照顧、清潔服務還是治療支援，我們的目標始終只有一個, 讓長者安心在地安老，也讓家人多一份放心與喘息空間。
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謝謝每一位客戶的信任，讓我們有機會成為您家庭的一份子，陪伴走過這段有愛的路。
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如您也有想分享的故事或對居家養老服務有任何疑問，歡迎留言或私訊我們，讓我們像對待家人一樣，用心傾聽、用心服務。
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📞 歡迎聯繫福華居家養老03 - 8820 0000 (VIC) / 08 - 7083 9833 (SA)，讓我們一起，守護您所愛的人。
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#福華居家養老 #客戶感謝 #居家照顧 #陪伴是最長情的告白 #在地安老 #用心服務 #照顧者心聲

18/03/2026

🌟 Client Voices: A Sincere Thank You Is Our Greatest Motivation 🌟

At Active Community Group, we firmly believe that the most heartwarming feedback comes directly from our clients and their families. ❤️
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Recently, we received a touching message on Google from Kelli Ryan, who wanted to express her gratitude to two special members of our team—Care Manager Catherine and Support Worker Cynthia.
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Kelli shared that throughout her journey caring for her father, Catherine not only helped manage his My Aged Care plan and coordinate support services, but also became a ray of sunshine in their lives, greatly easing her stress as a caregiver. In daily life, Cynthia went above and beyond, providing companionship, meal assistance, and emotional support, and most importantly, became a true friend to her father.
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Kelli said: "Thanks to them, we felt genuine support and warmth."

This gratitude is not only a recognition of Catherine and Cynthia but also an encouragement to our entire team. 💪
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We’ve always believed that caregiving is more than just a service, it's about companionship and compassion. Whether it's care plan management, in-home support, cleaning services, or therapy, our goal remains the same, to help our elderly clients age safely and happily at home, while giving their loved ones peace of mind and a well-deserved break.
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Thank you to every client who places their trust in us, allowing us to become part of your family and walk alongside you on this meaningful journey.
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If you have a story to share or any questions about home care services, feel free to leave a comment or message us. We’re here to listen and support, just like family.
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📞 Contact Active Community Group today 03 - 8820 0000 (VIC) / 08 - 7083 9833 (SA). Let us help you care for the ones you love.
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11/03/2026

🌟 善用居家支援津貼，為健康加分！ 🌟

您知道嗎？在全新的 居家支援（Support at Home） 計畫下，每一季的補助如果沒有用完，最多只能保留 $1,000 到下一季，其餘金額將會自動失效，無法累積。
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與其讓補助白白流失，不如現在就行動，把這筆資源轉化為對自己健康與生活品質的實質幫助！例如善用政府全額補助的 臨床護理支援服務（Clinical Care）：
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💪 專職治療：提升行動力、預防跌倒
🧑‍⚕️ 護理服務：健康監測、用藥管理
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及早使用服務，能有效預防身體功能下降，避免未來需要更多照顧資源。預防，永遠比補救更有效、更輕鬆。
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✅ 立即聯絡您的個案/關懷經理（Care Manager / Care Partner）
✅ 了解本季還剩多少補助額度
✅ 選擇適合您的臨床護理服務，為健康打底
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讓政府的支援，真正成為您健康生活的助力！💙
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福華居家養老 Active Community Group 為您提供專業的臨床護理支援服務，協助您善用居家支援津貼，維持活力、健康與獨立生活。我們的暖心團隊會根據您的需求，量身打造最適合的照護方案，讓您安心在家生活。
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📞 歡迎與我們聯繫03-8820 0000 (VIC) / 08 - 7083 9833 (SA)，了解我們如何幫助您走得更穩、活得更好！https://www.activecg.com.au/
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#居家支援 #長者照護 #善用資源 #健康老化 #預防勝於治療 #保持獨立 #臨床護理服務

11/03/2026

🌟 Make the Most of Your Support at Home Funding This Quarter! 🌟

Did you know that under the new Support at Home program, any unused funds in your quarterly budget can only carry over up to $1,000? The rest won't roll over to the next quarter.
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That means now is a great time to check in and see how you can turn that funding into meaningful support for your health and wellbeing!
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Why not consider using it for fully funded Clinical Care services like:
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💪 Allied Health – to improve strength, balance, and mobility
🧑‍⚕️ Nursing care – for health monitoring and medication support
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Using your funding proactively can help prevent bigger issues down the track — like falls, loss of mobility, or needing more intensive care later. A little support now can go a long way in keeping you strong, safe, and independent.
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✅ Talk to your Care Manager / Care Partner
✅ Check what funding you still have available this quarter
✅ Choose a clinical care service that supports your goals
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Your Support at Home funding is there to help you live well — so let's put it to good use! 💙
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At Active Community Group, we're here to help you navigate your funding and connect you with the right clinical care services tailored to your needs. From physiotherapy to nursing support, our compassionate team is dedicated to helping you stay active, independent, and thriving at home.
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📞 Contact us today on 03 - 8820 0000 (VIC) / 08 - 7083 9833 (SA) to learn more about how we can support you on your wellness journey! https://www.activecg.com.au/
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