What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Gratitude In-Home Care, 84 Hotham Street, Preston, Melbourne (2026)

24/12/2025

Wishing everyone a safe and merry Christmas! 🎄✨
May your days be filled with joy, warmth, and special moments with family and friends.

It’s our privilege to support our clients and their families bringing comfort, connection, and meaning to each day, both at home and in the community.

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

19/12/2025

Please be advised that the Gratitude office will close for the holiday period at 5:00pm on Wednesday, 24 December, and will re-open at 9:00am on Monday, 5 January.

While our office is closed, on-call support will continue to be available for any urgent matters, ensuring support is accessible when it’s most needed.

Thank you for your understanding, and we wish you a safe and relaxing holiday period.

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

17/12/2025

While the holiday season is often associated with joy and celebration, it can also be a time when feelings of loneliness, grief, and stress surface. If you’re finding things difficult, you’re not alone and it’s okay to say you’re not okay.

Taking the time to check in with someone can make a meaningful difference. A simple question, a genuine conversation, or truly listening can help people feel seen, heard, and supported.

If you or someone you care about needs extra support, confidential help is available 24/7:
📞 Lifeline – 13 11 14
📞 Beyond Blue – 1300 22 4636
📞 Kids Helpline (ages 5–25) – 1800 55 1800
📞 MensLine Australia – 1300 78 99 78
📞 Headspace – 1800 650 890
📞 13YARN – 13 92 76

This holiday season, let’s keep the conversation going.

Sometimes asking “R U OK?” can mean more than you realise.
At Gratitude Home Care, we see firsthand how powerful a caring conversation can be.

If you’re not sure how to start, follow these four simple steps from R U OK?:
1. Ask R U OK?
2. Listen
3. Encourage action
4. Check in
A conversation on any day could change a life.
Explore Everyday Resources at R U OK?

Connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨ Referral: gihc.com.au/referral

16/12/2025

Supporting Maria and Gabriele to live with greater comfort, mobility and independence

At Gratitude Home Care, we provide personalised support that responds to real needs and delivers real outcomes.

Maria has been managing chronic back pain and is making strong progress with the right supports in place. An Occupational Therapy assessment recommended practical changes to improve her comfort and safety including a recliner chair, a firm mattress with bed support and shower modifications. Alongside this, Maria has found osteopathy, remedial massage and pain relief supports more effective than physiotherapy alone, helping her move with greater confidence each day.

Gabriele enjoys staying active and spending time in the garden. During colder months, he benefits from osteopathy and allied health supports and has shared very positive feedback on the professionalism and quality of the services he receives. These supports help him stay mobile, comfortable and engaged year round.

With ongoing coordination, regular check-ins and access to physiotherapy, osteopathy and podiatry, Maria and Gabriele are supported through a responsive and well managed care approach focused on wellbeing and independence.

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

09/12/2025

Christine has been with Gratitude Home Care for five years and was one of the first clients to join our service. Since receiving her end-of-life diagnosis, our focus has been to provide consistent, supportive and compassionate care that prioritises her comfort and wellbeing. This includes assistive technology to help reduce pain and increase daily comfort, as well as a dedicated team of support workers who assist with her ongoing care needs and ensure she feels supported every day.

The new Support at Home End of Life Pathway will offer additional funding that will make an important difference for Christine. It will allow for greater flexibility and enhanced support as her needs change, ensuring she can continue to receive high quality care in the way that suits her best.

Alongside her care journey, Christine continues to create beautiful artwork filled with depth, emotion and personal meaning. She recently hosted an art exhibition at her house showcasing her artwork all around the house, and it was a wonderful success. Her creativity is not only remarkable but profoundly inspiring, and her artistic journey continues to impact everyone. We are especially grateful for the large canvas she has gifted to our office. It brings warmth, colour and new life into the space

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

02/12/2025

Our upcoming Aged Care and Disability radio show/podcast is just about ready for take-off! Watch this space for more updates.
For more info, send us an email on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

27/11/2025

Our Clinical Care Coordinator, Aslin, recently visited client Tiec, Steve and Niece to discuss how we can best support Tiec’s evolving needs. They had questions about adjusting their current supports to make room for some allied health services.

At Gratitude Home Care, we pride ourselves on being flexible and person-centred when it comes to arranging supports. We’re always happy to work with clients to tailor their services, while also keeping a close eye on budgets to ensure funds are used wisely. This helps prevent overspending and ensures clients don’t miss out on essential supports later on.

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

14/11/2025

At Gratitude Home Care, we take the time to carefully match our clients with support workers who truly understand their needs.

Irma and David are a perfect example, they both speak the same mother language (Spanish), making communication easier, more comfortable, and culturally meaningful.

We match participants and staff based on:
✨ Language & communication style
✨ Cultural background
✨ Age & gender preferences
✨ Support needs (personal care, community access, shopping, cooking, community nursing, companionship, cleaning, etc)

Quality care thrives when clients feel genuinely understood, supported, and connected.

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

11/11/2025

Today is Remembrance Day on the eleventh day of the eleventh month, a day to honour the sacrifice of those who have died serving Australia in wars, conflicts, and peacekeeping operations.

It is an important time for all Australians to acknowledge the courage, contribution and service of our armed forces, both past and present.

On this day at 11am, we pause for one minute of silence to remember their bravery, their stories, and their legacy.
On this day, we stand in gratitude.

Lest we forget.

07/11/2025

Our Clinical Care Coordinator, Aslin, recently supported one of our participants, Theresa, to join the Hume Council’s weekly community coffee, chat, and lunch group at the local neighbourhood house. Aslin also attended the centre with Theresa and her support worker to ensure she felt welcomed and comfortable. As a result, Theresa has now gained the motivation and confidence to attend this group on a weekly basis.

At Gratitude Home Care, we go above and beyond to create meaningful opportunities for our clients to engage with their community. These activities help reduce social isolation, build confidence, and support overall wellbeing.

Most importantly, we take the time to understand each person’s interests, ensuring the activities we organise are enjoyable, meaningful, and empowering.

To learn more about Gratitude Home Care’s Support at Home or Transitioned Home Care Package services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

30/10/2025

Support at Home: Unspent Funds

If you already have a Home Care Package (HCP) before the transition to the Support at Home (SAH) program on 1 November 2025, you will keep all of your unspent funds, no matter how much you have. Those funds will carry over and remain available for approved supports, equipment, and home modifications.

The $1,000 unspent funds limit applies only to new participants who enter the Support at Home program after it begins on 1 November 2025.

There is no earlier cutoff date (like November 2024) for this rule, it’s based purely on whether you were already an HCP recipient before the SAH start date.

To learn more about Gratitude Home Care Home Care Package/Support at Home services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

23/10/2025

Participant Appreciation - Souad

During one of our Clinical Care department’s regular check-ins, Souad shared how much she appreciates the support workers who assist her and expressed gratitude for the regular face-to-face visits from our team. She also noted how much she values that we’re always able to assign support workers who match her preferences.

During the visit, Aslin, one of our Clinical Care Coordinators, had the opportunity to discuss future bathroom renovations that will make shower accessibility easier, as well as talk through the upcoming Support at Home Program launching on November 1.

Some participants, like Souad, prefer face-to-face communication over phone calls, so we make sure to visit regularly to discuss important updates and plans in person.

At Gratitude, our Clinical Care team provides regular check-ins and ongoing care management to ensure every participant’s support matches their needs. We stay connected, update care plans as needs change, and support every participant with kindness and respect.

To learn more about Gratitude Home Care Home Care Package/Support at Home services, visit our website at 🌐https://gihc.com.au/ or connect with us on:
📞 1300 912 155
📧 info@gihc.com.au⁠ ✨Referral: gihc.com.au/referral

Gratitude In-Home Care

24/12/2025

19/12/2025

17/12/2025

16/12/2025

09/12/2025

02/12/2025

27/11/2025

14/11/2025

11/11/2025

07/11/2025

30/10/2025

23/10/2025

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Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm