myAutonomy, Melbourne (2026)

16/01/2026

The NDIA has shared more information about new framework plans. An announcement made in December confirmed these plans will begin rolling out from mid-2026, using a phased approach.

Framework plans introduce a new planning process. This process is designed to improve consistency and place a stronger focus on a person’s disability support needs, rather than functional impairment alone.

14/01/2026

With changes introduced in October last year, to Short Term Accommodation (now called Short Term Respite), participants generally can’t use this support in a different state or territory to where they live. There are limited exceptions, for example, participants who live close to a state border.

This clarification from the NDIA is part of a broader effort to establish clearer rules for Short Term Respite. The focus is on reinforcing that this support is intended as respite, not accommodation for holidays.

We understand this can feel confusing and stressful. It’s important to be very careful when arranging Short Term Respite. This support must be appropriate for you and should be discussed with your planner or my NDIS contact, or specifically referenced in your plan as a support you can use your funding for.

Short Term Respite can be a high-cost support. Before engaging with this support, it’s strongly recommended that you confirm that using your funding this way aligns with the intent of your plan. Where Short Term Respite has been used without this confirmation, we have unfortunately seen large invoices declined by the NDIA.

12/01/2026

Getting a copy of your NDIS plan is easy. There are a few simple ways to do this.

1. Ask your my NDIS contact to email or post a copy to you, or
2. Access your plan through the NDIS portal and download, save or print it.

The steps may vary slightly depending on whether your plan is in the My Place portal or the My NDIS Participant Portal.

We go through the two different portal steps for you, so you can always have a copy of your current plan!

31/12/2025

The years seem to go by quicker and quicker! We wish everyone a safe and happy New Year.

Next year, our team looks forward to continuing to support and assist our participants with everything NDIS. Easing the pressure someone may be feeling when navigating the NDIS is a real driver for us. NDIS changes have placed significant additional stress on participants and providers.

We are committed to being a reliable source of knowledge and guidance for participants and providers.

24/12/2025

From the myAutonomy team, we want to wish everyone a merry Christmas! We hope everyone has some time off to rest and recharge, spend time with those they love, and indulge in what brings happiness.

19/12/2025

A common question from participants and providers is whether NDIS funding can be used for meal preparation and delivery. This support is available for some participants, but not everyone. It is important to note, the cost of ingredients is not covered, as food is considered an everyday item.

Understanding when this support applies is important, because incorrect use of funds can lead to repayments to the NDIA. To work out if a participant can use their funding for meal preparation and delivery, three documents need to be checked:
1. The NDIS Plan
2. Nutrition Supports Including Meal Preparation Operational Guidelines
3. The Pricing Arrangements and Pricing Limits (PAPL)

Together, these documents show whether meal preparation and delivery were intended to be funded when it is not clearly stated in the plan. If a participant has no meal preparation and no Core funding for a support worker to assist with shopping or cooking, this support is unlikely to be an NDIS approved support.

If it is not clear reach out to your my NDIS contact for guidance.

17/12/2025

The NDIA has released an important update about funding periods. In the latest Your Plan OG, a key paragraph about overspending funding periods has been removed. We are already seeing an increase in claims being rejected by the NDIA because of this change.

This affects all participants who have funding periods in their plan. If a service is delivered in a funding period that has no money left, the NDIA will not pay the invoice. Funding periods are designed to help spread funding across the plan and support participants to stay within their budget. This update means it is now more important than ever to manage spending carefully.

There are a few simple steps you can take to protect yourself and avoid unpaid invoices:
What Participants can do:
• Ensure you have service agreements with all your providers.
• Check your budgets often using our plan management app, the my NDIS portal, or by contacting us.
• Reach out to your providers if funding is being used faster than expected.
• If you have a Support Coordinator, they should be helping you monitor this.

What Providers can do:
• Make sure all participants have clear service agreements outlining allocated funding and frequency of supports.
• Keep an open dialogue with your participants around their budget when funding periods are in place.

We understand this update may be frustrating, but being aware of it is essential.

12/12/2025

PSA!

During the festive season, our team will be observing public holidays and working with reduced staff from 22 December to 2 January. We will still be available to support you, but response times may be slower than usual.

Our payment processing will follow the NDIA holiday schedule:
• Claims lodged 24 to 28 December will begin processing from 29 December.
• Claims lodged 29 to 30 December will be paid on 31 December.
• Claims lodged 30 December to 1 January will begin processing from 2 January.

02/12/2025

Today we acknowledge International Day of People with Disability and this year’s theme, “Fostering disability inclusive societies for advancing social progress”. An inclusive society is one where everyone feels valued and able to take part in their community. When we design systems, services and attitudes that include people of all abilities, we create stronger, healthier and more connected communities.

While today is an important moment for reflection and celebration, it should not be the only day we hold these conversations. Inclusion should guide the way we think, plan and act every day. Positive change happens when we continue to learn from the disability community and recognise the skills, strengths and contributions that enrich our workplaces, communities and relationships.

International Day of People with Disability gives us the chance to focus on the disability community and to amplify their voices, achievements and leadership. By committing to inclusion every day of the year, we help build a society where everyone has the opportunity to thrive.

27/11/2025

We’re often asked whether NDIS consumables funding can be used to buy footwear. As with most funding questions, the answer depends on each participant’s individual circumstances.

When specialised footwear is clearly listed in a plan, it means funding has been intentionally included. When it isn’t, it can be harder to determine if the item is considered an NDIS-funded support.

Here are the key questions to consider:
1. Does the item relate to the participant’s disability support needs?
2. Does the NDIS plan reference foot care, podiatry, orthoses or other Assistive Technology?
3. Is the footwear standard or specialised/custom?

Read on to understand why these questions matter. If you’re still unsure whether NDIS funding can be used for footwear, speak with your My NDIS contact for guidance.

19/11/2025

When it comes to deciding what is reasonable and necessary, there is only one role within the NDIS that has this authority: an NDIS Planner. Yet, with so much misinformation circulating, it’s easy to see why participants and providers sometimes get confused.

Getting this right is critical. If a decision is made based on advice from someone who doesn’t hold this authority, participants and providers can be left covering the cost. That’s why it’s essential to understand the limitations of each role.

10/11/2025

Service agreements don’t just protect participants. For providers, they are more than just paperwork, they’re an essential step. They create transparency, safeguard your business, and strengthen the relationship with participants.

By clearly setting out what services will be delivered, who will deliver them, how often, and at what cost, you reduce the risk of confusion or disputes. Agreements also demonstrate professionalism and build trust, showing participants that you are committed to fairness and accountability.

From a compliance perspective, service agreements are critical. The NDIA increasingly asks for evidence before approving payments, and having agreements in place provides that documentation. This not only helps you get paid on time but also lowers the risk of payment delays or refusals.

myAutonomy

16/01/2026

14/01/2026

12/01/2026

31/12/2025

24/12/2025

19/12/2025

17/12/2025

12/12/2025

02/12/2025

27/11/2025

19/11/2025

10/11/2025

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