Victorian Disability Worker Commission

24/11/2025

Thank you to everyone who stopped by our booth this past weekend at this year’s Melbourne Disability Expo!

Our team had a fantastic time connecting with the community, answering questions, and sharing insights about what we do.

We loved seeing so much interest in our resources and how we support safer disability services.

We look forward to doing it all again next year!

If you have any further questions or would like more information, please visit our website: https://www.vdwc.vic.gov.au/

19/11/2025

Disability workers in Victoria must follow the Code of Conduct and not engage in practices that put a person with disability or the community at risk. This example shows how the Commission can act where allegations of physical assault are made, and how we work with other regulators and authorities.

For more information on complaints visit https://www.vdwc.vic.gov.au/complaints-and-notifications/complaints

18/11/2025

Did you know the most common complaints we receive involve Accommodation services (including SIL and SDA), in-home supports (personal care), community access supports, and day activity supports?

These insights are essential for improving the quality and safety of disability services. The Commission is here to listen and support – reach out if you need help.

For more information on making a complaint visit https://brnw.ch/21wXA3X

13/11/2025

Join us at the 2025 Melbourne Disability Expo!

An accessible, free event featuring hundreds of products and services, community groups, inspiring presentations, workshops, and inclusive entertainment for all ages.

Visit our team to learn how we’re working to make disability services safer and fairer across Victoria. We’ll also have information on worker registration, the Code of Conduct, and the complaints process.

Date: Friday 21 & Saturday 22 November 2025
Time: 9am-3pm
Location: Melbourne Convention & Exhibition Centre

For more information and to register now for this free event visit: https://melbournedisabilityexpo.com.au/

11/11/2025

Did you know in 2024-25, we reached over 1000 registered disability workers listed on the public Register of Victorian disability workers. 89% of are disability support workers and the remaining 11% are disability practitioners.

For more information on disability worker registration visit https://brnw.ch/21wXp63

10/11/2025

We are pleased to announce Kate Maddern has been appointed as Acting Victorian Disability Worker Commissioner.

With extensive regulatory and legislative expertise, Kate served as Director of Scheme Performance and has been a key leader in the Commission's work since it began. Kate is passionate about continuing the Commission's efforts to strengthen safe, high-quality disability services across Victoria.

Please join us in welcoming Kate to the role.

To read the full announcement, visit our website at vdwc.vic.gov.au

06/11/2025

Did you know that most complaints to the Commission come from people with disability, families, government agencies, and disability advocates. Your voice plays a critical role in raising standards and improving services. If you or someone you know has concerns, the Commission is here to help.

For more information on making a complaint visit https://brnw.ch/21wXf8m

05/11/2025

We’re hiring! We are seeking a Registration Development Officer to join Australia's first (and only) disability worker registration team!

In this exciting opportunity, you will help the Manager and the Senior Registration Development Officer develop and continuously improve registration processes and procedures, in a full time, VPS 4 fixed-term role until 30 June 2027.

Are you:
- Highly efficient and detail-oriented, with the ability to process assessments and applications in an accurate and timely manner?
- Organised and capable of managing requirements for assessments, maintaining accurate records in case management systems, document management systems, and registers?
- A skilled communicator, confident in engaging with applicants and registered disability workers, including handling complex telephone or written enquiries?

If this sounds like you visit https://brnw.ch/21wXd7t for more information and to apply.

Applications close midnight 16 November 2025.

31/10/2025

A big thank you to everyone who joined us earlier this week at our public forum with the Disability Services Commissioner, Victoria (DSC) at the Frankston Arts Centre!

Our panel of presenters discussed how VDWC and DSC support safe, quality disability services through our respective complaints functions, and how disability worker registration promotes professionalism across the disability sector.

It was great to see such a broad cross-section of the community in the audience, coming together to connect, share information, and ask questions.

Thank you for being a part of the conversation!

29/10/2025

The Victorian Disability Worker Commission and the Disability Worker Registration Board of Victoria are proud to present their Annual Report 2024-25.

This report shows that our activities to improve the quality of the disability workforce and safeguarding the sector is increasing in impact and numbers.

Our increased engagement has resulted in a 6% growth in the number of enquiries received, a 24% increase in complaints being made about disability worker conduct and a 32% increase in notifications made by disability workers or employers.

The Commission relies on the disability sector and wider community to raise concerns with us about disability workers in Victoria.

The full Annual Report is now available to download from our website in PDF or accessible word versions. A shorter version called 2024-25 At a Glance is also available for those who prefer a quick summary.

To read more visit https://www.vdwc.vic.gov.au/about/news-resources-media/news/annual-report-2024-25-now-available

29/10/2025

Commissioner Dan Stubbs welcomed the opportunity to talk to union members today at the Health and Community Services Union (HACSU) Delegates Conference. These disability workers practice high standards and promote respect, safety and high-quality support for people with disability.

Dan took this time to remind members that if they see other disability workers demonstrating conduct that is not right, then tell us.

We also encourage HACSU members to become registered disability workers and show that you're meeting high standards of quality and professionalism.

You can find out more about raising concerns and becoming registered at vdwc.vic.gov.au

22/10/2025

If you live in Frankston or surrounds have you registered for our public forum?

Find out more and register at https://events.humanitix.com/vdwc-public-forum-frankston

Do you live in Frankston or surrounding areas? Do you want to know more about the Victorian Disability Worker Commission and the Disability Services Commissioner, Victoria (DSC)?

We are running a public forum on Tuesday 28 October at 10am at the Frankston Arts Centre. Join us to learn more about both organisations and how we work to create a safer, stronger disability sector in Victoria.

This free forum will provide attendees with information on our different functions - complaints services, mandatory notifications and disability worker registration. It will be a useful session for people with disability, disability workers and service providers, local community and government organisations, and anyone interested in learning more about how VDWC and DSC work.

There will be an opportunity to ask questions and morning tea will be provided.

We look forward to seeing you there!

For more information and to register for the forum visit https://events.humanitix.com/vdwc-public-forum-frankston