Optimum Support Services

17/02/2026

Happy Chinese New Year from all of us at Optimum Support Services!

As we welcome the Lunar New Year, we want to wish our participants, families, and support workers a year filled with happiness, good health, and new opportunities.

Chinese New Year is a beautiful time to reflect, reconnect with loved ones, and celebrate fresh beginnings. At Optimum, we’re proud to support individuals and families from all cultural backgrounds, and we love recognising the traditions that make our community so special.

May this year bring you prosperity, strength, and plenty of joyful moments.

🧧✨ Gong Xi Fa Cai! ✨🧧

08/02/2026

𝐋𝐞𝐭 𝐓𝐡𝐞𝐢𝐫 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐢𝐭𝐲 𝐒𝐡𝐢𝐧𝐞 𝐓𝐡𝐢𝐬 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲!
𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐃𝐞𝐧 – 𝐀𝐫𝐭𝐬 & 𝐂𝐫𝐚𝐟𝐭𝐬 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 | 𝐒𝐭𝐚𝐫𝐭𝐬 𝟏𝟒 𝐅𝐞𝐛𝐫𝐮𝐚𝐫𝐲

Creative Den is a small-group arts and crafts program for 𝐍𝐃𝐈𝐒 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐧𝐭𝐬 𝐚𝐠𝐞𝐝 𝟔–𝟏𝟑, designed to build confidence, encourage self-expression, and create genuine friendships in a safe and supportive space.

Each session is hands-on, engaging, and structured to support creativity while developing social interaction and fine motor skills — all in a fun, welcoming environment.

NDIS claimable.

✔ 𝐅𝐞𝐚𝐭𝐡𝐞𝐫𝐛𝐫𝐨𝐨𝐤 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐂𝐞𝐧𝐭𝐫𝐞, 𝐏𝐨𝐢𝐧𝐭 𝐂𝐨𝐨𝐤 𝐕𝐈𝐂
✔ 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲𝐬 | 𝟏𝟐:𝟑𝟎 𝐏𝐌 – 𝟐:𝟑𝟎 𝐏𝐌
✔ 𝐒𝐦𝐚𝐥𝐥, 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐯𝐞 𝐠𝐫𝐨𝐮𝐩 𝐬𝐞𝐭𝐭𝐢𝐧𝐠
✔ 𝐏𝐢𝐜𝐤 𝐮𝐩 𝐚𝐧𝐝 𝐝𝐫𝐨𝐩 𝐨𝐟𝐟 𝐟𝐫𝐨𝐦 𝐡𝐨𝐦𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐝

Places are limited and sessions begin this Saturday.

𝐅𝐨𝐫 𝐞𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬, 𝐜𝐚𝐥𝐥 𝟎𝟒𝟑𝟐 𝟔𝟎𝟒 𝟖𝟕𝟑
𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐡𝐞𝐫𝐞:
https://forms.gle/bYzcKc8GDyiFvXUw9

02/02/2026

𝐎𝐧𝐥𝐲 𝟓 𝐬𝐩𝐨𝐭𝐬 𝐥𝐞𝐟𝐭!

𝐆𝐚𝐦𝐞𝐂𝐨𝐧𝐧𝐞𝐜𝐭 is almost full! Our 𝟖-𝐰𝐞𝐞𝐤 small group program kicks off 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲 𝟏𝟒 𝐅𝐞𝐛𝐫𝐮𝐚𝐫𝐲 𝐢𝐧 𝐋𝐞𝐯𝐞𝐥 𝟔𝟏 𝐂𝐚𝐦𝐩𝐛𝐞𝐥𝐥𝐟𝐢𝐞𝐥𝐝, and places are filling fast.

Designed for 𝐍𝐃𝐈𝐒 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐧𝐭𝐬 𝐚𝐠𝐞𝐝 𝟏𝟐–𝟏𝟖 who love gaming, GameConnect supports young people to 𝐛𝐮𝐢𝐥𝐝 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞, 𝐟𝐫𝐢𝐞𝐧𝐝𝐬𝐡𝐢𝐩𝐬, 𝐞𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐫𝐞𝐠𝐮𝐥𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐚 𝐫𝐞𝐚𝐥 𝐬𝐞𝐧𝐬𝐞 𝐨𝐟 𝐛𝐞𝐥𝐨𝐧𝐠𝐢𝐧𝐠—all within a safe, structured, and supportive environment.

✔️Small group (max 10 participants)
✔️1:2 support ratio (subject to numbers)
✔️𝐏𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐧𝐭𝐬 𝐜𝐚𝐧 𝐚𝐭𝐭𝐞𝐧𝐝 𝐰𝐢𝐭𝐡 𝐎𝐒𝐒 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐬𝐭𝐚𝐟𝐟 𝐨𝐫 𝐭𝐡𝐞𝐢𝐫 𝐨𝐰𝐧 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐰𝐨𝐫𝐤𝐞𝐫

𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐲𝐨𝐮𝐫 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭 𝐡𝐞𝐫𝐞:
https://forms.gle/XHXo8xaUZqJWNW826

𝐎𝐫 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐮𝐬 𝐡𝐞𝐫𝐞 𝐟𝐨𝐫 𝐞𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬:
📞 𝟎𝟒𝟑𝟐 𝟔𝟎𝟒 𝟖𝟕𝟑
📧 info@optimumservices.com.au

Spots are limited — don’t miss out!

30/01/2026

GameConnect is levelling up, and there are now only 5 spots left in our 8-week small group program for young people aged 12–18.

This is where gaming becomes the bridge helping build confidence, friendships, emotional awareness, and a genuine sense of belonging, all within a safe, structured, and supportive environment. Expect teamwork, shared wins (and losses), laughs, and guided support every step of the way.

- Small group (max 10)
- 1:2 support ratio (subject to the number of participants)
- Participants can attend with OSS support staff or bring their own support worker

🗓 Starts Saturday 14 February
📍 Level 61, Melbourne

Once the remaining spots are filled, enrolments will close.

👉 Register your interest here:
https://forms.gle/XHXo8xaUZqJWNW826

Questions or want to chat it through?
📞 0432 604 873
📧 info@optimumservices.com.au

29/01/2026

Back to school after the holidays can be a big transition for kids.

Early mornings, new routines, and saying goodbye to holiday mode can feel overwhelming — and that’s okay. A little preparation, patience, and reassurance can go a long way in helping children feel calm, confident, and ready to learn.

Save this checklist and take it one step at a time.
Small changes today can make the first school days smoother for everyone.

22/01/2026

𝗟𝗘𝗦𝗦 𝗧𝗛𝗔𝗡 𝗔 𝗠𝗢𝗡𝗧𝗛 𝗧𝗢 𝗚𝗢 – 𝗚𝗔𝗠𝗘 𝗖𝗢𝗡𝗡𝗘𝗖𝗧 𝗦𝗧𝗔𝗥𝗧𝗦 𝟭𝟰 𝗙𝗘𝗕𝗥𝗨𝗔𝗥𝗬

Looking for a program where your teen can build confidence, make friends, and feel like they belong — without pressure or awkward social situations?

𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 is an 8-week structured gaming program for NDIS participants aged 12–18, using gaming as a positive tool to develop real-world social and emotional skills in a safe, supportive environment.

This is not casual gaming. Every session is guided, purposeful, and supported, with a 1:2 support ratio (depending on numbers) and small groups capped at 10 participants so no one gets lost in the crowd.

𝗪𝗵𝘆 𝗳𝗮𝗺𝗶𝗹𝗶𝗲𝘀 𝗰𝗵𝗼𝗼𝘀𝗲 𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁
- Clear structure and routine
- Experienced, supportive facilitators
- Calm, welcoming environment
- Pick-up and drop-off from home included
- Gaming used to support growth — not avoid it

𝗦𝘁𝗮𝗿𝘁𝘀: Saturday 14 February
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Campbellfield VIC
𝗟𝗶𝗺𝗶𝘁𝗲𝗱 𝘀𝗽𝗼𝘁𝘀 – 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 (8spots left)

Register your interest here 👉
https://forms.gle/XHXo8xaUZqJWNW826

Questions? Call 0432 604 873 or email info@optimumservices.com.au

𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁
Where gaming builds confidence, friendships, and belonging.
Delivered by Optimum Support Services at Level 61

22/01/2026

20/01/2026

𝐓𝐡𝐞 𝐂𝐨𝐮𝐧𝐭𝐝𝐨𝐰𝐧 𝐈𝐬 𝐎𝐧: 𝐆𝐚𝐦𝐞 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐒𝐭𝐚𝐫𝐭𝐬 𝐢𝐧 𝟑 𝐖𝐞𝐞𝐤𝐬!

Game Connect kicks off soon — an 𝟖-𝐰𝐞𝐞𝐤 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝 𝐠𝐫𝐨𝐮𝐩 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 where gaming becomes a gateway to confidence, connection, and real-life skills. Designed for young people 𝐚𝐠𝐞𝐝 𝟏𝟐–𝟏𝟖, this isn’t just play time. It’s structured, supportive, and purpose-driven, with experienced facilitators guiding every session.

🟡𝗦𝘁𝗮𝗿𝘁 𝗗𝗮𝘁𝗲: Saturday, 𝟭𝟰 𝗙𝗲𝗯𝗿𝘂𝗮𝗿𝘆
🟡 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Level 61 - 3 Desert La, Campbellfield VIC 3061
🟡 𝗟𝗶𝗺𝗶𝘁𝗲𝗱 𝘁𝗼 𝟭𝟬 𝘀𝗽𝗼𝘁𝘀 𝗼𝗻𝗹𝘆 - 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗶𝘀 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹
🟡 𝗣𝗶𝗰𝗸-𝘂𝗽 𝗮𝗻𝗱 𝗱𝗿𝗼𝗽-𝗼𝗳𝗳 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝗱.

𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘆𝗼𝘂𝗿 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁 𝗵𝗲𝗿𝗲: https://forms.gle/XHXo8xaUZqJWNW826

𝗛𝗮𝘃𝗲 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝗼𝗿 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗸𝗻𝗼𝘄 𝗺𝗼𝗿𝗲?
Call 𝟬𝟰𝟯𝟮 𝟲𝟬𝟰 𝟴𝟳𝟯 or email 𝗶𝗻𝗳𝗼@𝗼𝗽𝘁𝗶𝗺𝘂𝗺𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀.𝗰𝗼𝗺.𝗮𝘂

If you’ve been waiting for a program that turns interests into growth and friendships into confidence — this is it.

Secure your spot before it’s game over.

17/01/2026

𝗖𝗢𝗨𝗡𝗧𝗗𝗢𝗪𝗡 𝗢𝗡! 𝗝𝘂𝘀𝘁 𝟭 𝗠𝗼𝗻𝘁𝗵 𝗨𝗻𝘁𝗶𝗹 𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝗕𝗲𝗴𝗶𝗻𝘀!

The wait is almost over! In 𝗼𝗻𝗲 𝗺𝗼𝗻𝘁𝗵, we’re kicking off 𝗚𝗔𝗠𝗘 𝗖𝗢𝗡𝗡𝗘𝗖𝗧, our brand-new 𝟴-𝘄𝗲𝗲𝗸 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 𝗴𝗿𝗼𝘂𝗽 𝗽𝗿𝗼𝗴𝗿𝗮𝗺 designed to help young people connect, grow, and thrive through the power of gaming.

𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝗶𝘀 𝗡𝗢𝗪 𝗢𝗣𝗘𝗡 𝗳𝗼𝗿 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀!

This program is for NDIS participants aged 𝟭𝟮–𝟭𝟴 who want to build:
🟡 Confidence
🟡 Social & communication skills
🟡 Friendships and teamwork
🟡 Emotional awareness and resilience

Unlike casual gaming groups, 𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝗶𝘀 𝗮 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱 𝗮𝗻𝗱 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 𝗽𝗿𝗼𝗴𝗿𝗮𝗺, delivered in a safe and welcoming environment. With a 𝟭:𝟮 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗿𝗮𝘁𝗶𝗼 𝗺𝗮𝗶𝗻𝘁𝗮𝗶𝗻𝗲𝗱 𝘁𝗵𝗿𝗼𝘂𝗴𝗵𝗼𝘂𝘁 (subject to participant numbers), participants are guided through weekly themes that encourage connection, leadership, and personal growth.

𝗪𝗵𝘆 𝗳𝗮𝗺𝗶𝗹𝗶𝗲𝘀 𝗹𝗼𝘃𝗲 𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁:
✔️Small group setting (max 𝟭𝟬 𝗽𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝗻𝘁𝘀)
✔️ Clear structure and routine
✔️ Supportive, experienced facilitators
✔️ 𝗣𝗶𝗰𝗸-𝘂𝗽 𝗮𝗻𝗱 𝗱𝗿𝗼𝗽-𝗼𝗳𝗳 𝗳𝗿𝗼𝗺 𝗵𝗼𝗺𝗲 𝗜𝗡𝗖𝗟𝗨𝗗𝗘𝗗
✔️ Gaming used as a positive tool for real-life skills

🟡𝗦𝘁𝗮𝗿𝘁 𝗗𝗮𝘁𝗲: Saturday, 𝟭𝟰 𝗙𝗲𝗯𝗿𝘂𝗮𝗿𝘆
🟡 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Level 61 - 3 Desert La, Campbellfield VIC 3061
🟡 𝗟𝗶𝗺𝗶𝘁𝗲𝗱 𝘀𝗽𝗼𝘁𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 – 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹

𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘆𝗼𝘂𝗿 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁 𝗵𝗲𝗿𝗲: https://forms.gle/XHXo8xaUZqJWNW826

𝗛𝗮𝘃𝗲 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝗼𝗿 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗸𝗻𝗼𝘄 𝗺𝗼𝗿𝗲?
Call 𝟬𝟰𝟯𝟮 𝟲𝟬𝟰 𝟴𝟳𝟯 or email 𝗶𝗻𝗳𝗼@𝗼𝗽𝘁𝗶𝗺𝘂𝗺𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀.𝗰𝗼𝗺.𝗮𝘂

𝗚𝗮𝗺𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁
𝘞𝘩𝘦𝘳𝘦 𝘨𝘢𝘮𝘪𝘯𝘨 𝘣𝘶𝘪𝘭𝘥𝘴 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘤𝘦, 𝘧𝘳𝘪𝘦𝘯𝘥𝘴𝘩𝘪𝘱𝘴, 𝘢𝘯𝘥 𝘣𝘦𝘭𝘰𝘯𝘨𝘪𝘯𝘨.
Spots are limited – don’t miss out!

15/01/2026

A beautiful reminder that inclusion can be joyful, visible, and full of personality.

And that thoughtful design can help kids feel seen, comfortable, and confident in their own way.

13/01/2026

Haircuts can be a big sensory experience — and that’s okay! With a little planning and lots of patience, they can feel safer and more manageable.

12/01/2026

Every child learns differently — and that’s something to celebrate!
Here are everyday skills we can gently support, at each child’s own pace.