13/05/2020
*Re-opening - CBD studio*
Seven weeks ago, we decided to temporarily close our studios despite being encouraged by the Federal Health Minister to continue delivering EP services. We did this as we felt that being conservative was warranted to protect the community, whilst we took the time to understand the intricacies of the unprecedented situation at hand. We are now satisfied that Victoria is in a better position to manage COVID, and are trusting and aligning with the current state and federal government strategies moving forward. Victoria has done a great job and we are grateful for that.
We are reopening this week:
• In-person sessions are now available again where appropriate**. If you are interested in an in-person appointment, please contact your EP directly. We currently have no reception desk service, so please be patient whilst we try our best to action requests.
• For now, we are only operating from our private, low volume CBD studio. If you have been attending our Parkville (Melbourne Uni) location, your EP will now be operating from the CBD until further notice.
• If you currently have a telehealth session booked, it will remain as telehealth unless discussed with your EP.
• If you prefer online (telehealth) sessions, it will still be one of our core services ongoing, and for the foreseeable future.
• There is also the option of doing a combination of in-person and telehealth sessions as appropriate.
In order to protect the health of our community, the following are currently in place (these may change as advice changes):
•**Those at a higher risk of complications from COVID (as defined by The Department of Health) are recommended to use telehealth for now. Your EP will discuss this with you on a case by case basis.
• For those with cold/flu like symptoms, please reschedule your appointment
• Our team have all completed The Department of Health's COVID-19 Infection Control training
• Our team have all had the flu vaccination
• Reduced number of practitioners operating (we share the studio with an osteopath practice and will work together to ensure this is under control)
• Cleaning of equipment and surfaces after each client use
• Increased distancing as per recommendations
• We recommend washing your hands or using hand sanitiser before and after each session
• As usual, please bring a towel and your own water bottle
Final note:
I'd like to express deep gratitude for the support shown so far during this period. Everything from allowing us to continue helping you via telehealth, the kind words, the messages of encouragement, the unexpected prepaid sessions - this has all been very touching and so greatly appreciated by our whole team! Because of you, we have so far been able to stay just afloat during this extremely challenging time.
Stay healthy,
Yujin, Katie, Bianca, Sean, Sarah, Jordan and Jason