AccessCare

AccessCare AccessCare supports people to live independently in their own home and stay active in their community

AccessCare is an experienced provider of home care and support services managed by Kingston City Council in Melbourne. For 30 years, we have supported older people, people with disabilities and people who are homeless. We are dedicated to empowering our clients to continue living independently in their own homes and communities. We have earned a strong reputation for supporting people, including those with complex needs. Through our connection to local council, we have developed an unparalleled amount of industry knowledge and experience, which we use to ensure our clients receive care that addresses their unique and specific needs. In this way, we support our clients to remain in their own homes, surrounded by their pets, garden and community. Our friendly team of Aged Care Advisors is here to provide support, guidance and advice whenever it's needed, so if you have any questions about home care, AccessCare or My Aged Care, please get in touch on 1300 819 200.

24/12/2025

Our AccessCare Community bus participants spreading festive cheer across Kingston on the way to a recent Christmas-themed Kingston Arts Morning Melodies concert ๐ŸŽต

We hope this makes you smile! โ™ฅ๏ธ

As we prepare to welcome 2026, we want to take a moment to thank our amazing staff, volunteers, clients and their famili...
22/12/2025

As we prepare to welcome 2026, we want to take a moment to thank our amazing staff, volunteers, clients and their families for their trust and support throughout the year ๐Ÿ™Œ

๐ŸŽ„We wish our community a very merry festive season and a safe, healthy and happy year ahead with loved ones. Be sure to check in on your neighbours and look out for each other during the holidays and as we head into the warmer months.

Hereโ€™s to a new year filled with care, compassion and new possibilities!

Warm wishes,
From the AccessCare team ๐Ÿ’™

18/12/2025

What a year we have had on the Community Bus!

Our participants have enjoyed many lunches, day trips, and activities locally and further afield ๐Ÿš

Weโ€™ve sung songs at Morning Melodies, visited museums and beaches, been on scenic tours and eaten at restaurants serving delicious food ๐Ÿ’™

Friendships have been formed, and lots of laughter has been shared.

We wanted to thank our dedicated volunteers, our drivers and all our community members (some of whom are regulars!) for taking part in our social engagement program ๐Ÿ‘

We cannot wait to see what adventures we have on the bus in 2026!

If youโ€™re interested in getting on board our Community Bus, please contact our team on 1300 819 200.

The summer edition of My Life, My Way is out now! ๐ŸŒžIn this edition, we highlight some of the services available to you a...
15/12/2025

The summer edition of My Life, My Way is out now! ๐ŸŒž

In this edition, we highlight some of the services available to you around Kingston, including our libraries, Community Bus and Delivered Meals.

We tell the stories of Elaine and Wilma, who have been attending Waves Leisure Centre for over 30 years! ๐ŸŠ

There are handy hints to help you stay cool this summer and much more!

Can't wait for yours to be delivered? Head to accesscare.org.au/summer-newsletter to read it now.

๐ŸŒฒThis time of year is always busy, with many public holidays, so we want to share our service updates to help you plan a...
15/12/2025

๐ŸŒฒThis time of year is always busy, with many public holidays, so we want to share our service updates to help you plan ahead.

Scheduled domestic services provided by AccessCare (and our providers) will not operate from Thursday 25 December 2025 (Christmas Day) through to Thursday 1 January 2026. Regular services will recommence on Friday 2 January 2026.

Please let us know if you do not need your services over the festive season/holiday period, and be sure to give at least 48 hours' notice ๐Ÿ’™

The Community Bus will still run in December and January, except on public holidays ๐Ÿš

๐Ÿ—‘๏ธ Your Council bin collection will run as usual, including on public holidays.

If you have any questions about AccessCare services over the festive season, please call us on 1300 819 200.

Taking simple steps to stay cool this summer will help protect your well-being and ensure you enjoy the warmer months sa...
10/12/2025

Taking simple steps to stay cool this summer will help protect your well-being and ensure you enjoy the warmer months safely ๐ŸŒž

When the warmer weather comes, be sure to:
- Stay hydrated
- Use cool, wet towels on your skin or dip your feet in cool water
- Close your curtains or blinds early to block out the sun
- Wear loose clothes made from natural fibres

If you need to go outside, make sure you go early to beat the heat and remember to wear a hat and take a bottle of water.

๐Ÿ›’You can also prepare for the heat by planning ahead when you grocery shop or get prescriptions filled.

๐Ÿ If you're able, be sure to check in on your friends and neighbours too!

For more hints and tips about staying safe this summer visit kingston.vic.gov.au/summer-safety or call our AccessCare team on 1300 819 200.

We're excited to see the accessible beach path down at Aspendale beach (Gnotuk Ave) making it easier for everyone to enj...
09/12/2025

We're excited to see the accessible beach path down at Aspendale beach (Gnotuk Ave) making it easier for everyone to enjoy the beach ๐Ÿ‘
We'd love to hear your thoughts ๐Ÿ’™
Visit yourkingstonyoursay.com.au/beach-path-trial to have your say.

Waves Leisure Centre is celebrating 30 years! ๐ŸŽ‰ Since opening in 1995, Waves has been a beloved part of the Highett comm...
02/12/2025

Waves Leisure Centre is celebrating 30 years! ๐ŸŽ‰

Since opening in 1995, Waves has been a beloved part of the Highett community. Long-standing members like Wilma and Elaine have shared how special this centre is in their lives ๐Ÿ’™

Wilma, who swam at the outdoor Turner Road Pool, now enjoys water fitness classes and light dumbbell exercises to stay active for tennis. Elaine has loved our Active Seniors class since the early 2000s and appreciates the friendships and support she finds here.

To mark the occasion, Waves are holding a celebration event on Saturday 6 December from 1-3pm complete with 1995 entry prices for all customers from 12pm!

With regular programs like swimming and Tai Chi, Waves offers fun ways to stay active and connect with others.

๐ŸŒŠ Are you interested in joining Waves? To find out which classes you might enjoy, call 03 9559 7111 or visit kingstonactive.com.au

We know plans sometimes change, which means your service schedule may need to change as well ๐Ÿ’™If you know you will be aw...
19/11/2025

We know plans sometimes change, which means your service schedule may need to change as well ๐Ÿ’™

If you know you will be away or have another appointment during your scheduled service with us, please give us at least two business days' notice.

If you do not give us the required notice, you may be charged for the visit.

Of course, emergencies can arise; if this happens, please contact our friendly team as soon as possible.

๐Ÿ“ž Call our friendly team on 1300 819 200 or email info@accesscare.org.au

๐ŸŒฒWe're so excited about Carols by Kingston this year! Tickets are now on sale for reserved seating which is great option...
14/11/2025

๐ŸŒฒWe're so excited about Carols by Kingston this year! Tickets are now on sale for reserved seating which is great option for those who would like a seat near to the stage. Book today!

EDIT: Reserved seating is now sold out.

Want to experience Carols by Kingston from the best seats in the house? ๐ŸŽ„

Carols by Kingston is a free community event, but if youโ€™d like a guaranteed seat up close to the festive action, reserved seating is available for purchase ๐Ÿ‘

Reserved seating is general admission, with seats allocated upon arrival.

Note: Keep an eye out for Facebook scams. Official tickets are available to purchase at kingston.vic.gov.au/carols only.

[Image description: The crowd watching the Australian Girls Choir performing at Carols by Kingston.]

In October, 2800+ older residents in Kingston danced, created, listened and laughed their way through our Seniors Festiv...
13/11/2025

In October, 2800+ older residents in Kingston danced, created, listened and laughed their way through our Seniors Festival - and what a celebration it was! ๐Ÿ‘

From trying something new in tai chi or yoga, to reconnecting with friends and discovering new passions, the festival was all about community, connection and joy โ™ฅ๏ธ

We want to thank everyone who joined in and made this yearโ€™s events so special.

Let's continue the fun, friendship and active living all year round!

[Image descriptions: Older residents dancing, watching speakers talk and posing for the camera at our Seniors Festival events.]

Have you seen our Kingston Seniors Festival program yet? ๐Ÿ‘€You can pick one up from selected venues around Kingston, or a...
08/09/2025

Have you seen our Kingston Seniors Festival program yet? ๐Ÿ‘€
You can pick one up from selected venues around Kingston, or ask one of our AccessCare team for your copy๐Ÿ’™

Address

34 Brindisi Street
Mentone, VIC
3194

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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Our Story

AccessCare has over 20 yearsโ€™ experience and is run by local Council, so we are deeply connected to the community and can link you with the very best services available. We are known for quality and being able to support the needs of all people. So thereโ€™s no need to swap providers if your needs increase, as our qualified consultants will continue to adapt your support as needed. We donโ€™t believe in setting time limits on your care. We care about you and meeting your care needs, not the clock!

We donโ€™t offer direct care services ourselves. Instead, we help you plan a personalised care program, then source the services you need from a network of trusted providers. This gives you ultimate flexibility and control. Focus on living at home AccessCareโ€™s approach ensures you have choice and control. We want to empower you to be involved in your care as you choose to be. This might mean we provide services to achieve your goals for you, achieve them together with you, or build your capacity to achieve them yourself. While residential care can be the right option for some people, our focus is on supporting people who have made the decision to stay at home for as long as possible. Planning your support When you become a client of AccessCare, you work with a case manager, who helps you identify your care goals and create a support plan that works toward achieving them. We then help you access the services you need from high quality healthhome and community care providers. Throughout this process, youโ€™re in control: you make decisions about your own care, and you can have as little or as much involvement as you wish in the management of your support plan. At AccessCare we listen to your preferences and develop care plans that will achieve your goal as you intend โ€” for example, if you do not have access to food and other daily living necessities. Depending on the level of involvement you wish to have, here are some of the options available: 6 week physiotherapy program to build strength and confidence to complete shopping independently Care worker can drive you to the shops and you complete the shopping together Care worker can shop on your behalf and bring groceries to your home Find out more about our SupportFirst case management approach. AccessCare is a City of Kingston service