Amber Community

Amber Community We are a not-for-profit organisation contributing to the safety and wellbeing of road users. Sessions may be conducted face-to-face, online or by telephone.

Amber Community was founded in 1994 by a small group of people whose lives had been directly impacted by road trauma. These people understood the need for a specialist service where support could be offered to those who, like them, were suffering because of the injury or loss of a loved one on the roads. They joined with professionals working in the area to provide counselling and support. From th

is humble beginning in 1994, Amber Community has grown to offer state-wide counselling, support and education services to individuals affected by a road incident. Counselling sessions are free of charge, confidential and unlimited in number for people affected by a collision on the roads (or involving any public transport), whenever this may have occurred. You do not need a referral to access our services. Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first on scene – witnesses, citizens who offered assistance, and emergency service workers. We are not a crisis service; our office hours are between 9 am – 5 pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14. Amber Community is committed to educating the community and raising public awareness about road trauma and how it affects people’s lives. We do this by positively influencing driver attitudes and behaviours with the aim of reducing crashes and the resulting trauma.

Lest we forget.
24/04/2026

Lest we forget.

At Amber Community, we’re continually reminded that meaningful impact is never achieved alone. We would like to recognis...
24/04/2026

At Amber Community, we’re continually reminded that meaningful impact is never achieved alone. We would like to recognise two individuals who have been instrumental in our work recently.

We are incredibly grateful for the generous pro bono support of Professor Rob Hyndman and Professor Lou Harms, whose expertise and commitment have made a lasting difference to our organisation, particularly our counselling services.

Rob and Lou have played a vital role in helping us design and implement projects, apps, and systems that strengthen the way we deliver support and capture important insights.

By collecting non-identifiable data, we’re better equipped to understand what’s working well, where we can improve, and how we can continue to evolve our services to meet the needs of those we support.

Your contribution is helping us build a stronger, more evidence-informed future.

Thank you, Rob and Lou.

Rob is pictured with Leanne Hyndman, Counselling Team Leader at Amber Community.

Returning to work after a road incident can be both physically and emotionally challenging. In the second episode of our...
23/04/2026

Returning to work after a road incident can be both physically and emotionally challenging.

In the second episode of our podcast series, Catie Norman from Law Partners Personal Injury Lawyers discusses the TAC return to work supports, legal rights after injury, and how both employees and families may access assistance during recovery.

The podcast also highlights that many people affected by road trauma may have rights to treatment, counselling, and compensation.

We are grateful to Law Partners Personal Injury Lawyers, a valued Amber Community legal partner, for helping explain these important support options.

Watch the podcast here: https://bit.ly/4tuYIie

Law Partners Personal Injury Lawyers is one of our six legal partners. Learn more about all our partners at: https://bit.ly/3TnFFqL

Walk & Wheel to Shine a Light on Road SafetyEvery day, lives are changed by road trauma. This is your chance to stand wi...
21/04/2026

Walk & Wheel to Shine a Light on Road Safety

Every day, lives are changed by road trauma. This is your chance to stand with those affected and be part of something that matters.

Join us on Sunday 24 May at Albert Park Lake (Palms Lawn) for a powerful community Walk & Wheel. Walk, wheel, bring your family, friends or colleagues, everyone is welcome.

💛 Walk in support
💛 Honour those impacted
💛 Help drive positive change for safer roads

“Walking alongside others who understand was incredibly powerful. It reminded me we’re not alone and that together, we can create change.”

Register now: https://bit.ly/3QoSRty

Hastings Emergency Services Open DayLooking for something fun, free and family-friendly this Sunday? Come along and conn...
17/04/2026

Hastings Emergency Services Open Day

Looking for something fun, free and family-friendly this Sunday? Come along and connect with the incredible people who keep our community safe, and say hello to our local team from Amber Community.

Sunday 19 April 2026 from 10am – 2pm.

Meet your local heroes from Victoria Police, CFA, Ambulance Victoria and the SES.

It’s the perfect day to learn, engage and be entertained.

We’re proud to welcome back Henry Carus + Associates as returning partners of our Shine a Light on Road Safety campaign....
15/04/2026

We’re proud to welcome back Henry Carus + Associates as returning partners of our Shine a Light on Road Safety campaign.

Their ongoing support plays an important role in helping us raise awareness, spark conversations, and advocate for safer roads for everyone.

Henry Carus + Associates shared:
“We’re honoured to partner again with Amber Community for the ‘Shine a Light on Road Safety’ campaign. Road safety isn’t just a policy issue, it’s personal. This campaign brings people together to raise awareness, encourage responsibility, and support those whose lives have been changed by road accidents.”

Thank you, Henry Carus + Associates, for your continued commitment to our community and this important cause.

For more info and to register for the community Walk & Wheel, visit: https://bit.ly/3QoSRty

10/04/2026

Road trauma changes lives forever.

At Amber Community, we support people affected by road trauma and work to prevent it from happening to others.

Walk & Wheel, on Sunday 24 May, at Albert Park Lake with us and help Shine a Light on Road Safety.

Learn more: https://lnkd.in/gRwagBQr

We are proud to celebrate long-time Amber Community volunteer Irene Harrington OAM (pictured here with Jeanette Suhr OAM...
09/04/2026

We are proud to celebrate long-time Amber Community volunteer Irene Harrington OAM (pictured here with Jeanette Suhr OAM), featured in Not Ordinary Lives 2: Movers & Shakers Volume 1.

This inspiring book shares stories of people making a real difference, and we are honoured that both Irene and Fred Harrington OAM are included.

Irene has been part of our journey since the early days, contributing to the support we provide to those impacted by road trauma.

Even more special, they have both chosen Amber Community as their charity, meaning proceeds from their stories support our work.

Our community has access to a special offer when you purchase the book. Receive 10% off the book, plus 10% donated to Amber Community using the code AMBER.

Read Irene and Fred’s story and support our work. Purchase your copy today.
Get your copy today: https://bit.ly/4c93GJW

If you’ve ever wondered about your rights after a road crash, this conversation is for you.Our new podcast series has la...
08/04/2026

If you’ve ever wondered about your rights after a road crash, this conversation is for you.

Our new podcast series has launched, and the first episode features Catie Norman from Law Partners Personal Injury Lawyers and Amber Community’s Counselling and Support Services Manager, Renee Brauer.

Together, they discuss our partnership and share important legal information.

A big thank you to Law Partners Personal Injury Lawyers, one of Amber Community’s valued legal partners, for sharing their expertise and supporting this important conversation.

You can watch the podcast here: https://bit.ly/4cgYDHt

Law Partners is one of our six legal partners. Learn more about all our partners at: https://bit.ly/3TnFFqL

01/04/2026

Karen is a lived experience volunteer speaker with Amber Community, sharing her story to help others understand the real impact of road trauma.

"The volunteer's story had a big impact on the other participants in the seminar and myself. I went in to reduce the severity of my fine and came out with a lot more! I share my experience with my friends and hope it makes a difference." - Education program participant.

Are you looking to make a meaningful impact in your community? Volunteering with Amber Community is a powerful way to contribute to road safety.

Find out more: https://bit.ly/3uRNdYY.

Today, we heard from Belinda, one of our lived experience volunteer speakers, who spoke to the media as part of Victoria...
01/04/2026

Today, we heard from Belinda, one of our lived experience volunteer speakers, who spoke to the media as part of Victoria Police’s Easter road safety campaign.

She shared her story with such honesty, and it’s one that stays with you. A powerful reminder that road trauma doesn’t end at the scene. It changes lives, families and communities forever.

Thank you, Belinda, for your courage and for helping others understand why safer choices matter.

This Easter, please take care on the roads. Slow down, stay focused, and look out for one another.

This Easter, many of us will be travelling to spend time with the people who matter most.For some families, that seat at...
31/03/2026

This Easter, many of us will be travelling to spend time with the people who matter most.

For some families, that seat at the table is empty.

Every decision we make on the road matters, not just for us, but for everyone around us.

Slow down. Stay focused. Drive safely.

Drive safely this Easter 💛

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Suite B, Ground Floor, Building 2, 630 Mitcham Road
Melbourne, VIC
3132

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of road users. We provide counselling and support to people impacted by road trauma, and address the attitudes and behaviours of road users through education.