Amber Community

Amber Community We are a not-for-profit organisation contributing to the safety and wellbeing of road users. Sessions may be conducted face-to-face, online or by telephone.

Amber Community was founded in 1994 by a small group of people whose lives had been directly impacted by road trauma. These people understood the need for a specialist service where support could be offered to those who, like them, were suffering because of the injury or loss of a loved one on the roads. They joined with professionals working in the area to provide counselling and support. From this humble beginning in 1994, Amber Community has grown to offer state-wide counselling, support and education services to individuals affected by a road incident. Counselling sessions are free of charge, confidential and unlimited in number for people affected by a collision on the roads (or involving any public transport), whenever this may have occurred. You do not need a referral to access our services. Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first on scene – witnesses, citizens who offered assistance, and emergency service workers. We are not a crisis service; our office hours are between 9 am – 5 pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14. Amber Community is committed to educating the community and raising public awareness about road trauma and how it affects people’s lives. We do this by positively influencing driver attitudes and behaviours with the aim of reducing crashes and the resulting trauma.

Happy National Puppy Day Last year's Shine dogs stole the show, and we can’t wait to see them again! Register your pup t...
22/03/2026

Happy National Puppy Day

Last year's Shine dogs stole the show, and we can’t wait to see them again!

Register your pup to Walk & Wheel and grab a free doggy bandana. Let’s shine together!

Register now: https://bit.ly/3QoSRty

What’s the difference between the Transport Accident Commission entitlements and common law compensation? In this episod...
16/03/2026

What’s the difference between the Transport Accident Commission entitlements and common law compensation?

In this episode of our podcast series, Arnold Dallas McPherson Injury Lawyers explain how common law claims work, who may be eligible, and the types of compensation available for serious injuries caused by negligence.

The podcast also outlines why expert legal advice is essential when pursuing lump sum damages.

We thank Arnold Dallas McPherson Injury Lawyers, a valued Amber Community legal partner, for sharing their knowledge and helping people better understand their compensation options.

Watch the podcast here>> https://youtu.be/Hi5aXk2XLiA

Arnold Dallas McPherson Injury Lawyers is one of our six legal partners. Learn more about all our partners at>> https://bit.ly/3TnFFqL

We’re pleased to welcome Smart Start Interlocks Australia as a Road Safety Partner of the Shine a Light on Road Safety 2...
12/03/2026

We’re pleased to welcome Smart Start Interlocks Australia as a Road Safety Partner of the Shine a Light on Road Safety 2026 campaign.

With a strong focus on preventing drink driving and supporting behavioural change, Smart Start Interlocks plays an important role in improving road safety outcomes across Australia. Their support will help strengthen this year’s campaign, which raises awareness of road safety, honours lives impacted by road trauma, and supports Amber Community’s free counselling, education, and community programs.

“As a company dedicated to improving road safety, we have long admired the work of the Amber Community team in raising awareness of road safety and supporting those impacted by road trauma.

The Shine a Light on Road Safety campaign, along with the annual Walk & Wheel, is a special event that we have encouraged and supported our team to participate in each year. We are thrilled that not only can we continue to show our support, but we can now do so as a proud partner, working together towards a shared goal of safer roads.” Darren, Director - Smart Start Interlocks

You can read the full announcement here and learn more about Smart Start Interlock’s work: https://bit.ly/3Nt9G7W

Join our free online Art Therapy Support Group.Amber Community’s Art Therapy Support Group runs at regular intervals thr...
11/03/2026

Join our free online Art Therapy Support Group.

Amber Community’s Art Therapy Support Group runs at regular intervals throughout the year. It offers a safe space for self-expression, and no artistic skills are required!

What to expect:
- Five 90-minute sessions, held fortnightly
- A supportive and guided experience
- Commitment to all sessions is essential

If you and/or someone you know might be interested and want to learn more about this group program, please visit our website at https://bit.ly/3TL6AMT or call us at 1300 367 797.

This International Women's Day, we’re celebrating many of the incredible women who are part of Amber Community.  At Ambe...
07/03/2026

This International Women's Day, we’re celebrating many of the incredible women who are part of Amber Community.

At Amber Community, we are privileged to work alongside incredible women who drive meaningful change in road safety, education, and road trauma support. Their dedication and resilience make our communities safer and stronger.

Today, and every day, we thank the women helping those impacted by road trauma and driving positive change for safer roads.

Supporting psychosocial wellbeing in challenging workplaces. Many professionals are exposed to stressful, distressing, a...
05/03/2026

Supporting psychosocial wellbeing in challenging workplaces.

Many professionals are exposed to stressful, distressing, and traumatic situations as part of their work, and the psychosocial impacts can be lasting if not properly supported.

Amber Community’s Workplace Wellbeing Sessions help employees:
- Understand the impacts of trauma exposure
- Build practical coping strategies
- Protect their mental, emotional, social and spiritual health
- Stay proactive and resilient at work

These sessions are suitable for professionals across all industries whose work may involve exposure to road incidents, including healthcare workers, caseworkers, legal professionals, and people who drive or work on the road as part of their role.

Looking after your people means understanding the impact of trauma exposure and supporting their ongoing wellbeing at work.

Learn more about how we can support your workplace: https://lnkd.in/g96hz5mG

Join Amber Community to Walk & Wheel at Albert Park Lake on Sunday 24 May 2026, to Shine a Light on Road Safety.Register...
04/03/2026

Join Amber Community to Walk & Wheel at Albert Park Lake on Sunday 24 May 2026, to Shine a Light on Road Safety.

Register now at https://bit.ly/3QoSRty

If you can't make the Walk & Wheel, you can Fundraise Your Way this May by creating your own unique fundraiser. Every dollar you raise supports free counselling, support and education programs.

Your participation supports those impacted by road trauma and drives positive change for safer roads.

Amber Community’s Road Trauma Support Group offers a safe, supportive space to:- Learn practical coping strategies- Expl...
03/03/2026

Amber Community’s Road Trauma Support Group offers a safe, supportive space to:
- Learn practical coping strategies
- Explore post-traumatic growth

Facilitated by an experienced counsellor, the program runs online, 1.5 hours weekly for 4 weeks, with a small group to ensure everyone gets the support they need.

“Joining the group has given me so much, including practical ways to cope, like better sleep and calming exercises. Most importantly, I realised I’m not alone on this journey.”

If you are interested, visit https://bit.ly/3TL6AMT or call us at 1300 367 797.

Note: For non-bereaved attendees only.

Understanding impairment benefits and dispute options can be complex, especially when you are already focused on recover...
24/02/2026

Understanding impairment benefits and dispute options can be complex, especially when you are already focused on recovery.

In this podcast episode, Arnold Dallas McPherson Injury Lawyers explain when an impairment lump sum claim may be available, how injuries are assessed, and what options exist if you disagree with a Transport Accident Commission decision.

This video highlights the importance of knowing your rights, timeframes, and where to seek specialist support when navigating the Transport Accident Commission system.

Thank you to Arnold Dallas McPherson Injury Lawyers, one of Amber Community’s valued legal partners, for guiding viewers through these processes.

Watch the video here>> https://youtu.be/HTCGinvHQZ8

Arnold Dallas McPherson Injury Lawyers is one of our six legal partners. Learn more about all our partners at>> https://bit.ly/3TnFFqL

Amber Community would like to acknowledge Henry Carus + Associates, a long-time legal partner of Amber Community.Henry C...
20/02/2026

Amber Community would like to acknowledge Henry Carus + Associates, a long-time legal partner of Amber Community.

Henry Carus + Associates provides legal services to people navigating the impacts of road trauma. Their work focuses on helping individuals and families understand their options and access appropriate support during what can be a complex and challenging time.

‘When road trauma turns your life upside down, we believe you deserve more than advice - you deserve compassionate support, personal attention, and a legal team prepared to advocate firmly on your behalf.’ Michael Constable, Senior Associate

To learn more about our legal partners, please visit: https://bit.ly/3TnFFqL

16/02/2026

Shine a Light on Road Safety and Walk & Wheel with Amber Community at Albert Park Lake on Sunday 24 May 2026. The welcome desk opens at 10am. Register now: https://bit.ly/3QoSRty

If you can't make the Walk & Wheel, you can Fundraise Your Way this May by creating your own unique fundraiser. Every dollar you raise supports free counselling, support and education programs. Find out more here: https://bit.ly/3QoSRty

Your participation supports those impacted by road trauma and drives positive change for safer roads.

Address

Suite B, Ground Floor, Building 2, 630 Mitcham Road
Melbourne, VIC
3132

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our story

Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of road users. We provide counselling and support to people impacted by road trauma, and address the attitudes and behaviours of road users through education.