Amber Community

Amber Community We are a not-for-profit organisation contributing to the safety and wellbeing of road users. Sessions may be conducted face-to-face, online or by telephone.

Amber Community was founded in 1994 by a small group of people whose lives had been directly impacted by road trauma. These people understood the need for a specialist service where support could be offered to those who, like them, were suffering because of the injury or loss of a loved one on the roads. They joined with professionals working in the area to provide counselling and support. From this humble beginning in 1994, Amber Community has grown to offer state-wide counselling, support and education services to individuals affected by a road incident. Counselling sessions are free of charge, confidential and unlimited in number for people affected by a collision on the roads (or involving any public transport), whenever this may have occurred. You do not need a referral to access our services. Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first on scene – witnesses, citizens who offered assistance, and emergency service workers. We are not a crisis service; our office hours are between 9 am – 5 pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14. Amber Community is committed to educating the community and raising public awareness about road trauma and how it affects people’s lives. We do this by positively influencing driver attitudes and behaviours with the aim of reducing crashes and the resulting trauma.

Exciting news, our new podcast series has launched, with the first episode, featuring Arnold Dallas McPherson Injury Law...
22/12/2025

Exciting news, our new podcast series has launched, with the first episode, featuring Arnold Dallas McPherson Injury Lawyers, Sarah Richardson and our Counselling and Support Services Manager, Renee Brauer. Sarah dives into what listeners can expect throughout the series and how we can empower people to begin their legal journey confidently.

We are grateful to Arnold Dallas McPherson, one of Amber Community’s valued legal partners, for sharing their expertise and supporting this important conversation.

You can watch the podcast here>> https://youtu.be/vdiGRz9M_H4

Arnold Dallas McPherson Injury Lawyers is one of our six legal partners. Learn more about all our partners at>> https://bit.ly/3TnFFqL

Our thoughts are with everyone impacted by the incident at Bondi Beach. There is support available; please reach out if ...
14/12/2025

Our thoughts are with everyone impacted by the incident at Bondi Beach.

There is support available; please reach out if needed to Beyond Blue 1300 224 636, Griefline 1300 845 745, 13YARN 139 276, and Kids Helpline Official 1800 551 800.

The events at Bondi Beach are deeply distressing.
Beyond Blue is available with free 24/7 support by phone on 1300 22 4636 or webchat at https://www.beyondblue.org.au/

04/12/2025

On International Volunteer Day, we honour all our volunteers, who are at the heart of everything we do.

Thank you for sharing your lived experiences, supporting our events, and helping behind the scenes to make a real difference.

Your contributions help people feel less alone and inspire safer choices on our roads.

Your impact is far-reaching, and we are deeply grateful.

On Sunday 16 November, we gathered for Time for Remembering, a deeply moving ceremony filled with heartfelt speeches, ho...
01/12/2025

On Sunday 16 November, we gathered for Time for Remembering, a deeply moving ceremony filled with heartfelt speeches, hope, and brave personal stories. This year was significant as we marked the 25th anniversary of this important event.

Together, we honoured those who have died, acknowledged those who have been injured, and recognised the ongoing impact of road trauma on our community.

A special thank you to Karen for bravely sharing the story of her son, Ben. Your strength touched everyone in the room and online.

We are grateful to all who attended and contributed to this significant anniversary service.

With thanks to:
• Parliament House for hosting and supporting the service
• Bronwyn Halfpenny MP, Parliamentary Secretary for Roads
• Harpist Michael Johnson for his beautiful music
• The Friends of La La Ville Choir for your uplifting voices

To our speakers and readers:
• Glenn Weir, Victoria Police
• Samantha Cockfield, TAC
• Rev Dr Andy Calder
Amber Community team members: Stuart Le Grand, Irena Zilberman, Irene Harrington OAM, Robin Bowerman, Wendy Bowler & Samantha Demmon

Our heartfelt thanks also to:
• Jeanette Suhr OAM for lighting the opening candle
• Lisa Gelbart for reading the names of our loved ones
• Merryn Wallace, Chair, Amber Community
• Renee Brauer for guiding the ceremony
• Karen Robinson, for your powerful story and photos
• Our Board, staff and volunteers for your tireless work

Finally, thank you to the Transport Accident Commission (TAC) for supporting this event.

Together, we remembered. Together, we shared hope.



World Day of Remembrance

Today, we gather for our Time for Remembering ceremony, a space for reflection, remembrance, and acknowledging the impac...
15/11/2025

Today, we gather for our Time for Remembering ceremony, a space for reflection, remembrance, and acknowledging the impact of road trauma on our community.

Thank you to everyone joining us at Parliament House and online. 💛

12pm, Sunday 16 November
Parliament House, Melbourne & Live streamed

Register and find out more here>> https://bit.ly/4osQxjl

“Time for Remembering helps me pause and breathe, and provides a beautiful space to reflect and remember.” Tomorrow, we ...
14/11/2025

“Time for Remembering helps me pause and breathe, and provides a beautiful space to reflect and remember.”

Tomorrow, we come together on the World Day of Remembrance for Road Traffic Victims to commemorate loved ones lost and injured on our roads and pay tribute to all who work tirelessly to make our roads safer.

12pm, Sunday 16 November
Parliament House, Melbourne & Live streamed
Register and find out more here>> https://bit.ly/4osQxjl

Can’t attend in person? You can still be part of Time for Remembering 2025 from wherever you are by joining our live str...
13/11/2025

Can’t attend in person? You can still be part of Time for Remembering 2025 from wherever you are by joining our live stream.

12 pm, Sunday 16 November
Parliament House, Melbourne & Live streamed

Register and find out more here>> https://bit.ly/4osQxjl

Today, on Remembrance Day, we pause to honour the courage and sacrifice of those who have served our nation, and those w...
10/11/2025

Today, on Remembrance Day, we pause to honour the courage and sacrifice of those who have served our nation, and those who continue to do so.

We also remember the families who carry their loved ones’ memory with pride and love.

Lest we forget. ❤️

It is less than a week till our Time for Remembering 2025 ceremony.A ceremony of reflection, remembrance, and connection...
10/11/2025

It is less than a week till our Time for Remembering 2025 ceremony.

A ceremony of reflection, remembrance, and connection for all those affected by road trauma.

Sunday 16 November, 12 pm
Parliament House, Melbourne & livestreamed

Register and find out more here>> https://bit.ly/4osQxjl

This year at Time for Remembering, we’ll hear from honorary life member Karen, who lost her son Ben in 2009.Since then, ...
06/11/2025

This year at Time for Remembering, we’ll hear from honorary life member Karen, who lost her son Ben in 2009.

Since then, Karen has dedicated herself to helping others understand the lifelong impact of road trauma. Through sharing her story and supporting countless others, she’s shown remarkable courage and compassion.

Join us as we come together to honour those affected by road trauma and reflect on the importance of safe choices on our roads.

Time for Remembering
12pm, Sunday 16 November 2025
Parliament House, Melbourne & livestreamed

Register and find out more here>> https://bit.ly/4osQxjl

Time for Remembering has been held at Parliament House on the third Sunday in November, the World Day of Remembrance for Road Trauma Victims, since 2001.

01/11/2025

You’re invited to join us for Time for Remembering 2025, a deeply meaningful ceremony honouring lives affected by road trauma.

Sunday 16 November, 12 pm
Queen’s Hall, Parliament House, Melbourne + Live stream

Register and find out more here>> https://bit.ly/4osQxjl

Address

Suite B, Ground Floor, Building 2, 630 Mitcham Road
Melbourne, VIC
3132

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our story

Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of road users. We provide counselling and support to people impacted by road trauma, and address the attitudes and behaviours of road users through education.