26/03/2020
To our valued clients,
As we continue to closely monitor the outbreak of COVID-19 and advice provided by the Australian Government and World Health Organisation, we would like to reassure our valued clients that here at the office we are taking all necessary precautions in order to protect our clients and the greater community.
Here at George Tsai Physiotherapy Clinic is committed to remain operational to provide the highest care and service possible. We are thankful that we are able to continue to provide you the high-quality client care and service we are renowned for, and in order to keep you safe, we would like to make you aware of the following precautions:
* We are now a handshake – free zone;
* We follow proper hand washing procedures and this is done as routine;
* Therapist wearing gloves and face mask at all times when assessing and treating;
* All surfaces including door handles, chairs, front desk, and therapy equipment will be wiped down with disinfectant before and after each day;
* Hand sanitiser is readily available in the office;
* Pay via Eftpos and Credit Card where possible to limit the number of cash payments;
* Wipe down HICAPS/Eftpos machine sanitised after every use;
* Working within Government/RegistrationBoard/Association regulations and closely monitoring social distancing measures and advice;
* Working towards and making TeleHealth appointments available for those who benefit from physio without coming into the office. So watchout for this space as there will be further notification when this becomes an available option;
We understand this is a very difficult time for many of us. As always, your health and safety is our top priority, and we take pride in welcoming you into a safe and clean environment.
We will keep you updated of any changes and welcome any questions you may have. Thank you.