19/11/2025
Agency isn’t abstract. It is measurable.
In NDIS planning and therapy, the language we use shapes whether participants can genuinely reach their goals.
Vague goals (“I want to be more independent”) make progress difficult to track. Clear, participant-driven goals (“I want to travel to my local library on my own once a week”) create direction, strategy and accountability.
Research shows that precise, participant-led language is linked to higher goal completion and stronger engagement.
Our role as providers is to model this by asking “How would you like to approach this?” instead of telling participants what should happen.
Through words, art, movement or music, communication that centres the participant’s voice produces measurable change.
Read the full outcomes here: https://cata.org.au/whats-new/the-power-of-language-building-agency-goal-and-control-for-ndis-participants/
A Not-for-Profit organization, Creative Art Therapy Australia (CATA) provides multiple platforms in Creative Art Therapies for the expression, experience and understanding of personal trauma.