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Monday 9am - 9pm Tuesday 9am - 9pm Wednesday 9am - 9pm Thursday 9am - 9pm Friday 9am - 9pm

Wellways

Wellways is a leading community mental health and disability organisation, supporting recovery, connection and inclusion in the community.

We advocate for the rights of people, families and carers across Australia - because everyone deserves a good life. Wellways is a leading mental health and disability service provider working with people, and their families, friends and carers, in Victoria, New South Wales, Tasmania, Queensland and the ACT. For information, advice and referral, please contact the Wellways Helpline on 1300 111 500,

9am-5pm Monday to Friday. This is not a crisis service. If you need immediate help, please call Lifeline on 13 111 400. To find out more about Wellways, please visit our website at wellways.org

01/05/2026

Some of our su***de prevention team attended the National Su***de Prevention Conference this week and have returned with their cups completely filled!

We were also proud sponsors of the conference’s Wellbeing Zone, where lots of our team spent time chatting to other attendees who were looking for a quick pause in their day, a friendly face, and a warm chat to recharge.

Events like this are an important way for our teams to learn, connect and share with other services across the country and meet people just as passionate and dedicated to su***de prevention, and the wellbeing of our future generations, as we are. ❤

28/04/2026

At a special Wellways Carer Gateway event last week, journalist and media personality Megan Waters shared some simple, practical ways to look after yourself when you’re caring for someone else, or just feeling the weight of everything going on. And honestly… they were too good not to share.

Life feels like a lot right now, and most of us could use a moment to pause and breathe. Whether that's a spare five minutes, or a lunchtime reset in your busy day, there's something for everyone.

Take what you need: https://bit.ly/4ujIsAF

02/04/2026

Have you ever had someone believe in you, even at times when you don't believe in yourself? That feeling of being seen, understood, and not alone can be life changing. 🫶

That’s exactly what Sonja brings every day as a Peer Navigator at our Youth Prevention and Recovery Care (YPARC) service in Dandenong. The support she provides young people is real and relatable, because it comes from her own lived experience. 😍

Across Wellways our peer support workforce walks alongside people in the moments that matter the most, helping them make sense of their feelings and start to see themselves differently and what’s possible from here. Tag a peer worker you know of or someone who may need one right now.💖

19/03/2026

Passionate mum of three and Cairns local Jaclyn Brown is no stranger to caring, having spent 18 years caring for family members, but her role grew once she became a mum. “I have three children, all neurodivergent in addition to other health conditions,” she said.

For Jaclyn, learning how to best support the needs of her children is the main priority but keeping all the balls in the air can be challenging so she began searching for support.

Jaclyn came across the Wellways Carer Gateway Hub and despite hesitating many times she decided to take the step and walk in. “Upon entering the hub for the first time I felt this sense of relief and I was made to feel most welcome,” she said. “It is refreshing being able to connect with other carers – everyone just gets it.”

Today Jaclyn uses the space to connect with other carers but most of all to learn how to best care for her loved ones. "I wouldn't have it any other way," she said.

12/03/2026

How good does it feel to share your feelings with someone and they get it? Really get it. Because they’ve been there too? 💖

That is exactly what Merryn and Susie bring to life every day as Peer Navigators at the Wellways-led Mental Health and Wellbeing Local in Wangaratta. Bursting with warmth and genuine passion, their support is so human and real that it inspires hope in people and gives them the confidence to picture themselves on the other side of their challenges. 🤩

Across Wellways, our peer support workforce draws on their own lived experience to walk alongside people, supporting them to navigate the mental health system, make sense of difficult feelings, and believe in their ability to take charge of their own journey. Tag an amazing peer support worker you know, or someone who might like to connect with one! 🫶

04/03/2026

With 20 years of experience in disability employment, Mark Kimmorley has always been passionate about helping carers and vulnerable communities gain employment and opportunities.

“As someone with lived experience, I know how huge it is for carers to gain employment or education alongside their caring duties,” he said.

Mark is the Vocational Placement Coordinator at Carer Gateway's Vocational Coaching service and he’s on a mission to help carers gain confidence and reconnect with their genuine interests.

“Many carers might not have worked for a few years and lack confidence. Often, they feel their only option is to work or study in an area that relates to their experience caring for someone, like aged care or individual support,” he explains.

“I tell them: that’s great if that’s something you’re genuinely interested in, but if it’s not, what are your actual interests? We’d like to encourage you in seeking what’s out there for you.”

In the past six months the team has seen over 100 carers take steps into employment, education and volunteering.

“Being able to connect carers to their genuine interests means a huge amount to me,” he said. “We’d love to see more carers feeling confident in what they’re doing.”

18/02/2026

Avid photographer Tanya, a former participant at the Mental Health and Wellbeing Local in Wangaratta, has spent years exploring the lush yet rugged terrain of Northeast Victoria. “Nature regenerates itself,” she reflects. “And so can we.”

Tanya reached out early last year, after the sudden death of a close friend. When panic attacks, intense self-blame and isolation had taken hold, she leaned on her peer navigator, Eden for support.

“The peer space is special, it’s humans relating to human experiences and exploring them together,” Eden says. “I especially love witnessing women realise how capable they are of creating change in their own lives.”

Today, Tanya describes herself as “over the hump” and is using photography as a lens to find clarity, meaning, and change in her life and community. She has even created a calendar, which fundraised $1,000 for her Local in Wangaratta. It was in honour of her friend she lost to mental health challenges.

Read the full story on Tanya's mental health journey, work with Eden, and photography: https://bit.ly/3OzauIB

16/02/2026

Carers told us that accessing support in regional areas of Queensland and the Blue Mountains in NSW was often difficult, meaning they couldn't get to us. So we are coming to them! Meet Wanda our travelling carer support service 🚚.

25/01/2026

January 26 means different things to different communities across Australia.

For some, it marks the day they become Australian citizens, a joyful milestone in their migrant journey. For others, it’s a time to spend with loved ones, friends, neighbours and the wider community.

The day that brings to mind BBQs, beaches, and backyard cricket, and may hold special memories of people we’ve loved and lost.

However you spend it, this day is personal. At Wellways, we know the lived experiences of Aboriginal and Torres Strait Islander peoples are not always fully seen or understood. When they tell us this day is painful or divisive, we believe it’s important to listen and acknowledge that pain.

Our commitment to reconciliation guides us to listen with honesty and respect. Inclusion means everyone is considered. And a day that divides is hard to celebrate.

16/01/2026

We usually share stories from participants, team members or volunteers, but this one is a little different.

Dan is a barista at Trims Café in Frankston. He makes a great cup of coffee, and it always comes with a smile, sometimes even a cheeky wink. For years, Dan has been supporting Wellways in a quiet but powerful way by creating a safe and inclusive space at the café where he works.

Every week, Program Coordinator Jodie Dore runs a coffee group at Trims Café. Dan is always there, warm, welcoming and genuinely invested in making every participant feel they belong.

As Dan puts it:

“I love seeing the Wellways group enjoy their weekly coffee catch-up, connecting, laughing and just being awesome. Making their coffees is a privilege for me.”

But coffee isn’t Dan’s only talent.

At a recent catch-up, the group had the chance to return the love by celebrating the release of Dan’s debut novel, Spencer Sparkles, an LGBTQIA+ coming-of-age story about being different, discovering who you are, and finding your magic.

This is what community inclusion often looks like. Not big gestures, but everyday kindness. A friendly face. A safe space. And people who help others shine.

Thank you, Dan. Not just for the epic coffees, but for the sparkle you bring to our community🌈💫

23/12/2025

If you're experiencing 'festive season burn out' it's time to make some time for yourself, and check in on your wellbeing. Turn off notifications and ignore your phone for a while and instead take a quiet walk in nature. Say "No" to added tasks or requests you haven't signed up for, and remember to have a laugh with friends or by yourself.

21/12/2025

Small acts of kindness might not fit under the tree, but they’ll light up someone’s world just the same🌲Visit a person in your life who may be feeling lonely or call a friend to let them know they matter🫶 You can even help a loved one with household chores and grocery shopping to lighten their load; or if you know a carer, relieve them of their caring duties for a couple of hours, so they can have a moment for themselves.

Address

276 Heidelberg Road
Melbourne, VIC
3078

Opening Hours

Monday	9am - 9pm
Tuesday	9am - 9pm
Wednesday	9am - 9pm
Thursday	9am - 9pm
Friday	9am - 9pm

Website

http://www.wellways.org/

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Heidelberg Dermatology
5 Burgundy Street, Heidelberg

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Our Story

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community.

We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it.

We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care across Victoria, New South Wales, Tasmania, Queensland and the ACT. For information, advice and referral, please contact the Wellways Helpline on 1300 111 500, 9am-9pm Monday to Friday. This is not a crisis service. If you need immediate help, please call Lifeline on 13 11 14. To find out more about Wellways, please visit our website at wellways.org