ONCALL

ONCALL Delivering exceptional end-to-end disability, child, youth and family services across Australia.

ONCALL is proud to be an Award winning, DHS Registered Community Service Organisation providing support 24/7 throughout Melbourne. ONCALL comprises of a team of expert professionals with extensive industry knowledge and experience in a broad range of community care and support services. This ensures our clients’ needs are clearly understood and accommodated regardless of associated complexities. ONCALL consists of a number of highly functioning business units lead by expert managers with extensive professional experience in the Disability, Welfare & Workforce Solutions sectors. Our business units consist of the following:
- Disability Casual Staff Services
- Welfare Casual Staff Services
- LifeChoices (Individual Support Packages - ISP)
- LifeStyles (Accommodation Services including Complex Support)
- Learning and Development (Training)
- Advanced information technology & Customised reporting
- After Hours Contact Management Services
- Professional & Executive Locum Services
- Case Management Locum Services
- Casual Staff Bank Management Services

Unfilled shifts don’t just impact rosters, they impact people.In the NDIS space, even a short gap in support can disrupt...
01/04/2026

Unfilled shifts don’t just impact rosters, they impact people.

In the NDIS space, even a short gap in support can disrupt routines, put pressure on staff, and affect participants’ wellbeing.

That’s why having a reliable backup isn’t optional, it’s essential.

With ONCALL’s Rapid Workforce Solutions, a fast-response service that connects providers with pre-screened, qualified support workers at short notice, you can keep supports consistent and running smoothly when it matters most.

📩 Providers, for urgent shift coverage, email gabrielle.harden@oncall.com.au

We’re set up at the Yarrabah School Expo in Aspendale today and we’re loving the chance to connect with the community 🧡 ...
31/03/2026

We’re set up at the Yarrabah School Expo in Aspendale today and we’re loving the chance to connect with the community 🧡

Come say hi! 👋

Whether you’re exploring support options, looking for the right provider, or just want to learn more about what we do, we’re here for a chat.

Our team’s talking all things services, supports, and how we can work with you to make everyday life that little bit easier and more supported.

We’re live at the Brimbank Disability, Seniors & Carers Expo 2026 📍ONCALL is here today at the Keilor Basketball and Net...
24/03/2026

We’re live at the Brimbank Disability, Seniors & Carers Expo 2026 📍

ONCALL is here today at the Keilor Basketball and Netball Stadium. come down, say hi, and have a chat with our team about the services we offer and how we can support you or your loved ones.

Looking forward to meeting you!

Careful… Susie’s on a roll. 🎳🔥Susie had a great day out bowling, showing off her skills and enjoying time with friends. ...
17/03/2026

Careful… Susie’s on a roll. 🎳🔥

Susie had a great day out bowling, showing off her skills and enjoying time with friends.

On Wednesday this week, we had the pleasure of attending the QLD Expo in Moreton Bay! 💛It was fantastic to meet so many...
13/03/2026

On Wednesday this week, we had the pleasure of attending the QLD Expo in Moreton Bay! 💛

It was fantastic to meet so many incredible people, share insights about our services, and have meaningful conversations that truly inspire us. A huge thank you to everyone who stopped by, your time and curiosity made the day memorable.

We look forward to continuing these connections and supporting the amazing work happening across the community!



Making A Difference

On Wednesday this week, we had the pleasure of attending the QLD DEC Expo in Logan! 💛 It was fantastic to meet so many i...
13/03/2026

On Wednesday this week, we had the pleasure of attending the QLD DEC Expo in Logan! 💛

It was fantastic to meet so many incredible people, share insights about our services, and have meaningful conversations that truly inspire us. A huge thank you to everyone who stopped by, your time and curiosity made the day memorable.

We look forward to continuing these connections and supporting the amazing work happening across the community!

MakingADifference

Did you know we offer practical NDIS training for support workers? 🧡 Our 9 non-accredited courses equip you with the ski...
12/03/2026

Did you know we offer practical NDIS training for support workers? 🧡

Our 9 non-accredited courses equip you with the skills to provide safe, confident, and high-quality care.

Our Courses include:
• Manual Handling
• Enteral Feed Support / PEG
• Seizure & Midazolam Management
• Diabetes Management
• Bowel & Urinary Catheter Support
• Wound Management & Skin Care
• Assist with Medication

Build your skills, grow your confidence, and deliver care that truly makes a difference. 🌟

Get in touch with ONCALL Training College to enquire:
1300 147 583 | info@otc.com.au | otc.edu.au

CareWork ProfessionalDevelopment NDISAustralia

Did you know we offer practical NDIS training for support workers? 🧡 At ONCALL Group Australia, our 9 non-accredited cou...
12/03/2026

Did you know we offer practical NDIS training for support workers? 🧡

At ONCALL Group Australia, our 9 non-accredited courses equip you with the skills to provide safe, confident, and high-quality care.

Courses include:
• Manual Handling
• Enteral Feed Support / PEG
• Seizure & Midazolam Management
• Diabetes Management
• Bowel & Urinary Catheter Support
• Wound Management & Skin Care
• Assist with Medication

Build your skills, grow your confidence, and deliver care that truly makes a difference. 🌟

Get in touch with ONCALL Training College to enquire:
1300 147 583 | info@otc.com.au | otc.edu.au

CareWork ProfessionalDevelopment NDISAustralia

Did you know we offer practical NDIS training for support workers? 🧡 At ONCALL Group Australia, our non-accredited cours...
11/03/2026

Did you know we offer practical NDIS training for support workers? 🧡

At ONCALL Group Australia, our non-accredited courses equip you with the skills to provide safe, confident, and high-quality care.

Our Courses include:
• Manual Handling
• Enteral Feed Support / PEG
• Seizure & Midazolam Management
• Diabetes Management
• Bowel & Urinary Catheter Support
• Wound Management & Skin Care
• Assist with Medication

Build your skills, grow your confidence, and deliver care that truly makes a difference. 🌟

Get in touch with ONCALL Training College to enquire: 1300 147 583 | info@otc.com.au | otc.edu.au

SupportWorkerTraining SkillUp CareWork ProfessionalDevelopment NDISAustralia

70% of our workforce are women, and today, we celebrate them.Across ONCALL | SACARE, women bring empathy, leadership, hu...
08/03/2026

70% of our workforce are women, and today, we celebrate them.

Across ONCALL | SACARE, women bring empathy, leadership, humour and resilience to the work we do every day. They support our clients, shape our culture, and lift the people around them.

Many are also balancing careers with motherhood, family, friendships, and community commitments, all while mentoring the next generation entering the workforce.

This year’s International Women’s Day theme, “Give To Gain”, couldn’t be more fitting. Because the encouragement, knowledge and support women share with each other every day strengthens our entire community.

To the incredible women of ONCALL | SACARE and those around the world, thank you.

Happy International Women’s Day 💜

We’re incredibly proud to celebrate one of our Accommodation clients, Brenton, who has achieved something truly special ...
10/12/2025

We’re incredibly proud to celebrate one of our Accommodation clients, Brenton, who has achieved something truly special this year, he is now a published author. 📚🧡

Brenton’s book, “I Have Diabetes”, shares his personal experience living with diabetes, written in his own voice and with genuine honesty and courage.

It’s a milestone he’s worked hard for, and one he’s excited to share with his family, support network, and community.

At ONCALL, we love seeing the people we support reach their goals, express themselves, and shine in their own unique ways.

Congratulations, Brenton, your achievement inspires us all. 👏

Address

Level 2/660 Canterbury Road, Surrey Hills
Melbourne, VIC
3127

Telephone

+61398962468

Website

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