03/11/2025
1. What makes you stand out compared to other candidates?
Good answer: I learn fast and own up to my mistakes.
2. Why do you want the job?
Good answer: I think that I would be a good fit for this job.
- give a few sentences on why what they are looking for is you.
3. Tell me about yourself.
Good answer: I am detailed oriented, and I like to bring that to both my work and my hobbies.
4. Can you give an example of a time you have experienced a conflict with a customer?
Good answer: Yes. I was working in customer service. The customer brought in an item for a return. I asked if they had their receipt, as per the policy, and they did not. The policy is that without a receipt they can't get a refund, so I sympathised, but I couldn't help them. They weren't happy with that and started to escalate, threatening to tell my boss I was being difficult and unreasonable. I called my manager across and informed them that the customer wanted a refund, and that when I asked them, they didn't have a receipt. The manager confirmed that the policy is that way for a reason and asked the customer to come back with a receipt when they would like their refund. The customer grumbled and left. My manager told me I did that well.
5. Do you meet all the criteria listed in the application?
Best answer: Yes.
Good anser: Technically no. I have these particular skills that meet these criteria, which seem to be the core ones you need to do the job you've described. I am good at learning, so I can pick up any other skills you need. I am confident that I can do this job with the skills and abilities that I have.
Do all of the other applicants meet all of the criteria?
-- Do you have other good or best answers to these?