KGS Coordination Services

31/01/2026

Clear information can help you feel more confident when navigating the NDIS.

The NDIS Commission has two refreshed welcome packs that explain participant rights, provider responsibilities, and quality and safety in the NDIS.

The Provider Pack outlines the standards and requirements providers must follow to meet quality and safety requirements. The Participant Pack explains your rights as an NDIS participant, and what you can expect from your supports or services. It’s available in multiple formats, including Easy Read and Braille.

📥Both packs are available via the link in the comments.

11/01/2026

What changes have people with psychosocial disability experienced since joining the NDIS?
According to our survey:
✔️ More secure housing
✔️ Better care for themselves and others
✔️ Access to healthy food
✔️ Confidence with tailored supports
✔️ More community connection
This is why the NDIS matters. But we need to make sure these outcomes are protected and improved.
🧠 Have your say. Add your lived experience to our survey.
📋 https://forms.office.com/r/VGpEQfSk4E
📣 Please share!

[Image description: A white background with the Every Australian Counts logo at the top. The heading reads: “If you are an NDIS participant with a psychosocial disability, please tick the statements that are true for you since you became a participant.” Below is a horizontal bar chart showing responses such as:
I take better care of myself
I have access to more secure housing
I have better access to nutritious food
I get out in my community more often
I feel more confident because my support is tailored to my needs
Each statement is colour-coded and matched to a legend on the left side.]

06/01/2026

Your voice has power.
We’re collecting real NDIS stories from our community - people with disability, families and carers - to show why the NDIS matters and what needs to change.
📹 Send us a short video
✍️ Or write it down - whatever works for you.
These stories help us to speak out and push for a better, fairer NDIS.
🧩 Submit your story: https://forms.gle/RdFURFMU4xQYThmi7
📣 Tag someone who should share theirs too.

[Image description: Red background with a megaphone and large speech bubble. Inside the bubble, bold text reads: “Share Your NDIS Story” The Every Australian Counts logo appears in the bottom right corner.]

06/01/2026

📣 Did you know that Short Term Accommodation (STA) is now called Short Term Respite (STR)?
Read ' latest NDIS National Disability Insurance Scheme knowledge article to find out more!
🔗 https://planpartners.com.au/knowledge/articles/ndis-respite-care-sta/

06/01/2026

05/01/2026

Home fires are a serious risk for people with disability. Taking the right steps as a provider or worker can save lives.

Our Fire Safety Provider Alert, developed in consultation with Fire Rescue Victoria, gives NDIS providers and support workers practical guidance on:

🔥 Identifying fire risks
✅ Taking action under the NDIS Code of Conduct
🚨Developing home escape and emergency plans
👥 Supporting participants safely and effectively during emergencies

Read the alert and download the Quick Reference Guide to print, display and make every participant’s home 'fire safe': https://bit.ly/4nAVkOY.

04/01/2026

We are hiring!
KGS coordination services are looking for an experienced support coordinator to join our team.
If you are interested in being part of a great supportive team culture, and to grow with our team in supporting NDIS participants and their families to achieve positive outcomes with a person-centered focus and approach. Then we are the team for you. Please send us a message or email your expression of interest to kathie@kgscoordination.com.au for more information to apply for the position.

Send a message to learn more

03/01/2026

https://www.facebook.com/share/p/14PJGm6jPE6/

01/01/2026

This comes up all the time.
There is no NDIS requirement for 2-hour shifts or minimum bookings.

You bill for the time actually delivered. If a support worker provides 30 minutes, 60 minutes, or 90 minutes of support, the NDIS position is simple: you bill for the time actually delivered.

The confusion comes from the SCHADS Award, which applies to employees, not participants.
That award includes minimum engagement periods to protect workers, but it’s an employment issue, not an NDIS rule.

Independent support workers are not employees, so SCHADS minimums don’t apply to them either.

If a independent worker has a minimum charge, that’s a business policy, not an NDIS requirement.

https://www.ndis.gov.au/news/8076-changes-social-community-home-care-and-disability-services-schads-industry-award-1-july-2022

My links
👉 linktr.ee/strongfoundationsupport

01/01/2026

Starting 1 January, Australians will have access to free mental health support without needing a GP referral or worrying about gap fees. As a nurse, I know how important this is.

Our new free digital mental health service, Medicare Mental Health Check In, will offer digital self-help tools, and from March you will be able to access Low-Intensity CBT with trained professionals by phone or video. It's mental health care when you need it, without the wait.

Available to anyone over 16. No referral needed. No cost. Because getting help shouldn't be hard.

01/01/2026

Meet our dedicated Local Area Coordinators (LAC) and learn about options available to support your National Disability Insurance Scheme (NDIS) journey, connect with your community, and find other supports that are available.These quick, one-to-one conversations can get you started or guide you in th...

20/12/2025