25/03/2020
We recognise the uncertainty surrounding COVID-19 and would like to offer some reassurance to our patients and Health Care Providers. The health and well-being of our patients is top priority and we are doing everything we can at our rooms to uphold that. We would like to thank you all for your patience and understanding during this rapidly changing situation.
Hollywood Orthopaedic Group have made some important changes to minimise the risk of COVID-19 to patients and the team as a whole.
⏰APPOINTMENTS: Every patient has been receiving information included in their reminder text message that states if they or a family member has travelled overseas within the last 14 days, has flu like symptoms or is generally unwell to call our rooms immediately. We are also in the middle of transitioning our high risk patients over to Skype reviews or Phone call review appointments.
⏳WAITING ROOM: We have strict signs at every entry advising not to enter if unwell (listing symptoms) and that our space is not to be used as a thoroughfare (minimising the amount of patients traveling through our rooms). We have hand sanitiser present at our reception desk, which all patients are welcome to use. We have also separated the chairs in our waiting room to practice social distancing while you wait for your appointment. If necessary to have someone accompany you to your consultation, please keep this to a 1 person limit only. This is important to help limit the amount of patients in our waiting room at one time.
⛑SURGERIES: *EDITED WITH UPDATE* All non-urgent Public surgeries at St John of God Hospital (Midland) have been cancelled. We are working hard on contacting all of our patients that had a surgery date. They will be placed back onto our Waiting List in date order, to be contacted again when Public Theatre re-opens. In regards to Private surgeries and the recent announcement from the Prime Minister, these too have been cancelled until further notice. We will be contacting booked patients to advise of this.
If you have any questions, please contact Alana on 93893877 or lislesdmin@hogwa.com.au