What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Heart 2 Heart Support Coordination

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Australia
North Toowoomba, QLD
Heart 2 Heart Support Coordination

Heart2Heart Support Coordination (H2H) is located in Bundaberg, Toowoomba and surrounding areas. As we say, "Your Plan, Your Choice, Your Way!"

Our dedicated Team will happily assist you navigate your way through your NDIS plan.

09/03/2026

Yesterday was International Women’s Day, and we celebrated the incredible women of our Heart2Heart community! 💜 Featuring Gemma and Mellissa from our Toowoomba Team, we recognise the dedication, compassion, and strength all of our H2H Team bring every day!

We also honour all of our Team not featured in this image, the amazing Participants, and the women who are Participants and Carers—your contributions make our community thrive. Thank you for inspiring us all! 🌸

02/03/2026

Gemma had a wonderful time attending the Morning Networking Breakfast.

It was a great opportunity to connect with local professionals, strengthen community relationships, and share more about the work we do at Heart 2 Heart Support Coordination.

We’re grateful to be part of such a supportive and collaborative community.

08/02/2026

Need to get in touch with your Support Coordinator?
Having a clear point of contact can make navigating your NDIS plan feel more manageable. Whether you have a question, need clarification, or would like support exploring your options, our team is here to help.
You can reach out at a time that suits you, and we will support you with clear guidance and practical next steps.
📧 cos@h2hsc.com.au
📞 1300 430 457
🌐 www.h2hsc.com.au

01/02/2026

There are many myths and misunderstandings about the NDIS, and they can sometimes make things feel confusing or overwhelming.
This carousel looks at some common NDIS myths and shares clear, factual information to help you better understand your options.
Scroll through to see the myths and the facts, and learn more about how the NDIS may support you.
If you have questions or would like guidance, our Heart 2 Heart team is here to help.
📞 1300 430 457
🌐 www.h2hsc.com.au

28/01/2026

Heart 2 Heart Support Coordination currently has availability to support participants in Bundaberg and Toowoomba. Our NDIS registered team provides personalised Support Coordination for agency, plan, and self-managed participants.

We work alongside you to understand your NDIS plan, explore your options, and connect with supports that align with your goals and everyday needs.

If you would like to enquire about availability or learn more about our Support Coordination services, our team is here to help.

📞 1300 430 457
📧 cos@h2hsc.com.au

🌐 www.h2hsc.com.au

25/01/2026

Getting around can feel challenging at times.
NDIS Transport Supports may help make it easier to get to work, attend appointments, or take part in community activities.
If you are unsure how transport supports fit within your NDIS plan, our Heart 2 Heart team is here to help you explore your options and connect with supports that align with your goals.
📞 1300 430 457

18/01/2026

At Heart 2 Heart Support Coordination, we believe support is about more than funded services. It is about connection, belonging, and feeling supported in everyday life.
We work alongside you to explore community options that match your interests and goals. This may include local groups, social activities, or inclusive programs that help you stay engaged and connected.
Community participation can support confidence, reduce feelings of isolation, and open up new opportunities over time. With the right guidance, building meaningful connections can feel more accessible and empowering.
If you would like support exploring community options within your NDIS plan, our team is here to help.
📧 cos@h2hsc.com.au
📞 1300 430 457
🌐 www.h2hsc.com.au

31/12/2025

Happy New Year from all of us at H2H! 🌟
Wishing you a fantastic 2026 filled with fun, community, and support.
Contact us today to join in the fun!

28/12/2025

At Heart 2 Heart Support Coordination, we often hear myths and misunderstandings about the NDIS that can leave participants feeling confused or discouraged. We're here to set the record straight and empower you with accurate, helpful information.

Myth: “You can’t change your NDIS plan.”
Truth: You absolutely can! If your circumstances change or your current plan no longer meets your needs, you can request a plan review. This might be a scheduled review or an unscheduled one if your situation requires it. Heart 2 Heart can help you prepare for this process, ensuring your goals and supports are clearly communicated.

Myth: “You have to use the providers listed in your plan.”
Truth: You have choice and control over who delivers your supports. You’re not locked into any provider unless you’ve signed a service agreement. We help you explore your options and make informed decisions that suit your preferences.

Myth: “Support Coordination is only for complex cases.”
Truth: Support Coordination is for anyone who needs help understanding and implementing their plan. Whether your needs are simple or complex, Heart 2 Heart provides tailored support to help you build confidence and independence.

Myth: “You can’t ask questions once your plan is approved.”
Truth: You can—and should—ask questions at any time. Your plan is meant to support you, and we’re here to make sure you understand it fully and feel confident using it.

📣 Need help understanding your plan or busting more myths?

Let’s talk! Our team is here to guide, connect, and empower you.
📧 Email: cos@h2hsc.com.au
📞 Phone: 1300 430 056
🌐 Website: www.h2hsc.com.au

✅

24/12/2025

From everyone at H2H, we are wishing you all a safe and Merry Christmas 🎄💜
Our Office is only closed on public holidays. Thank you for being part of our community this festive season.

23/12/2025

Exciting News, Toowoomba!
Heart2Heart has moved! We’re now located at 110 Herries Street East, Toowoomba.
Come down and say hello to our friendly Team – we can’t wait to see you!

21/12/2025

At Heart 2 Heart Support Coordination, we know that understanding your NDIS plan can be confusing. That’s why we’re here to answer your most common questions with clarity and care.

1. What is Support Coordination?
Support Coordination helps you understand your NDIS plan, connect with the right services, and build your ability to manage your supports independently. At Heart 2 Heart, we guide you through every step with compassion and expertise.

2. How do I know if I have Support Coordination in my plan?
Support Coordination is usually listed under the Capacity Building category in your NDIS plan. If you're unsure, we can help you review your plan and confirm your funding.

3. What can a Support Coordinator help me with?
We assist with:
✅Understanding your funding
✅Finding and connecting with providers
✅Preparing for plan reviews
✅Navigating service agreements
✅Advocating for your needs

4. Can I change my Support Coordinator?
Yes! You have the right to choose a Support Coordinator who best suits your needs. Heart 2 Heart offers personalised, participant-focused support that puts you first.

5. How do I get started with Heart 2 Heart Support Coordination?
It’s easy—just reach out to us! We’ll talk through your needs, review your plan, and help you begin your journey with confidence.

📣 We're here to guide, connect, and empower you—every step of the way.
📧 Email: cos@h2hsc.com.au
📞 Phone: 1300 430 457
🌐 Website: www.h2hsc.com.au

✅

Address

232 Ruthven Street
North Toowoomba, QLD
4350

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+611300430457

Website

http://www.heart2heart.com.au/

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