Zebra Care - Plan Management

25/01/2026

Zebra Care is closed today (nationally) for the Australia Day public holiday. We’ll be back tomorrow and will respond to all calls / emails as soon as we’re back online 💚

31/12/2025

24/12/2025

To our wonderful Participants, families, Support Coordinators and providers, Merry Christmas from all of us at Zebra Care. May your Christmas sparkle with joy, love and special moments shared with the people who matter most ✨🦓

02/12/2025

Today is International Day of People with Disability - a beautiful reminder of why we do what we do. A moment to honour inclusion, amplify voices and recognise the incredible people we support 🦓✨

30/11/2025

Looking for a Plan Manager who actually gets things done?

Fast invoice payments, real support, and a friendly face behind the screen - that’s Zebra Care🦓 Make Plan Management feel a little lighter. Sign up here: https://zebracare.com.au/

30/11/2025

With the NDIS operating on limited staff over Christmas, some processing times may be slightly delayed. Zebra Care will continue business as usual during our holiday open hours shown below. Thank you for your patience and kindness during the festive season 🔔

15/10/2025

Hi, I’m Brie ☺️

I started Zebra Care because I saw how stressful the NDIS can be, especially when invoices take weeks to get paid by other plan managers.

I wanted to change that - to make NDIS plan management a little lighter for the people we support.

Now I help participants Australia-wide with lightning-fast payments and personal, down-to-earth support. Just a real person who understands and is here to help.

If you or someone you support would like a plan manager who’s easy to reach and truly on your team, we’d love to hear from you 💚

📞 0400 222 420
📧 hello@zebracare.com.au
🌏 www.zebracare.com.au

18/06/2025

Hi Friends 🦓

At Zebra Care, we’re proud to stand apart from the typical corporate plan managers. We remain committed to providing personalised, thoughtful service that puts participants and providers first — always.

It’s not about numbers or scaling up for us. It’s about prioritising your needs, listening to your story, and supporting you and your providers every step of the way. That’s the heart of Zebra Care.

Thank you for trusting us with your plan management journey. We’re here to make it easier, more personal, and truly supportive.

Brie 💚

0400 222 420
hello@zebracare.com.au
www.zebracare.com.au

10/05/2025

💐 Happy Mother’s Day 2025 💐

To all the amazing mums and mother figures - thank you for your love, strength, and care. We see you. We appreciate you.

24/04/2025

🌺 Anzac Day 🌺

Today, on ANZAC day, we pause to honour the courage, sacrifice, and resilience of all Australian and New Zealand servicemen and women - past and present.

At Zebra Care, we reflect with gratitude and deep respect for those who gave so much for the freedoms we enjoy today. We acknowledge the enduring legacy of the ANZAC spirit: courage, mateship, and sacrifice.

May we always remember them. Lest we forget.

17/04/2025

Zebra Care will be closed from Friday 18/04 to Monday 21/04.

We'll be back on Tuesday 22/04 to assist you.

Have a happy and safe Easter everyone 💜

𝗕𝗿𝗶𝗲 🦓

04/04/2025

⭐️ Attention Service Providers invoicing through Zebra Care Plan Management ⭐️

ALL provider invoices to be addressed directly TO the Participant and only CARE OF the Plan Manager (NOT directly to the Plan Manager). Please see the below example:

TO: Participant Full Name
Participant NDIS Number
Participant Address
Participant Phone Number
C/- Zebra Care (invoices@zebracare.com.au)

In addition to the above required information, invoices must still contain the following:

• Invoice Number
• Invoice Date
• Providers NDIS Business Name
• Providers active ABN
• Providers email address
• Providers phone number
• Description of Services
• NDIS Line Item Code appropriate to the service being charged
• Amount, quantity (units) and unit price
• Claim Type (for example: Direct Service, Non-face-to-face etc)
• Date/s the Support was delivered
• Total invoice amount and if applicable, the GST amount.

I hope this clarifies any uncertainties of an invoice and its format.

Zebra Care aims to remain extremely compliant in this space - not only to ensure that we continue processing invoices efficiently, but also for the sake of our participants and service providers alike.

Have a beautiful day, and weekend ahead.

Brie 🦓