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I-Help Disability Services

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I-Help Disability Services

Welcome to IHDS - We offer high quality disability services across Melbourne

07/04/2026

🎙️ OUTREACH | Episode 3 – Coming Soon!

We’re back this week with another powerful episode of Outreach, which is a show dedicated to aged care, disability, and the power of community connection, brought to you by Gratitude Home Care, I-Help Disability Services, Westsider Radio & The Westsider newspaper.

✨ In this episode, Hal, Director of Able Living, shares insights into mobility equipment and assistive technology, exploring the current landscape and what new innovations are emerging.

✨ We’re also joined by Tim from the Country Fire Authority (CFA), a volunteer-based fire and emergency service in Victoria, who discusses fire safety for people at higher risk, including practical advice around reducing fire hazards in the home.

Episode 3 is coming very soon, so be sure to watch this space!

If you would like to share your story, send through an expression of interest to Marcus or Brian on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

03/04/2026

Easter period office hours update

The I-Help Disability Services office will be closed on Friday, April 3 due to the Good Friday public holiday and Monday, April 6 due to the Easter Monday public holiday. The office will reopen on Tuesday, April 7.

For any urgent support needs, our emergency contact numbers will remain available throughout the closure period.
Thank you and we wish everyone a safe and enjoyable Easter break.

31/03/2026

Reframing “Goals” in the NDIS and Disability Sector

Liz Wheeldon, Founder of CircleTalk, shares a fresh perspective on the use of the word “goals” within the NDIS/disability sector. She explains how traditional goal-setting language can sometimes feel triggering or overwhelming for participants, and why she has shifted to using “things you want to do” within the CircleTalk app.

This is part of Episode 2 of the Outreach podcast/radio show brought to you by Gratitude Home Care, I-Help Disability Services and Westsider Radio.

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

26/03/2026

We had an amazing time at the Thrive Together Network Melbourne 2026! I-Help Disability Servicesand Gratitude In-Home Care were proud to host a table and be part of such an inspiring day. It was filled with meaningful connections, engaging conversations, and the opportunity to meet so many incredible people within the disability and aged care community. We loved sharing the supports and services we provide, and were especially excited to introduce our new podcast/radio show, Outreach 🎙️ — a platform dedicated to real stories, insights, and voices from across the sector. If you’re passionate about sharing your journey or experiences, we’d love to hear from you and feature your story on Outreach. 💬 Get in touch with Marcus or Brain to be part of the conversation! t
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

24/03/2026

Are mainstream schools inclusive of special needs students?

In this highlight from Episode 2 of Outreach, Liz Wheeldon, founder of Circletalk shares a powerful insight: support doesn’t always need to be visible to be effective.

For students with additional needs, being included isn’t about standing out, it’s about feeling like everyone else.

That’s where tools like Circletalk come in. A “stealth mode” approach that helps teachers understand their students better, without putting a spotlight on them, making inclusion more natural, respectful, and real.

This is part of Episode 2 of the Outreach podcast/radio show brought to you by Gratitude Home Care, I-Help Disability Services, Westsider Radio and The Westsider Newspaper. The episode is available on YouTube and Mixcloud:
🎥 https://www.youtube.com/watch?v=3vD87bDO8SY
🎧 https://www.mixcloud.com/WestsiderRadio/outreach-episode-2/

If you would like to share your story on the Outreach podcast/radio show, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

Go check out Circletalk on their website https://www.circletalk.com.au/ and Instagram page -

Our Instagram links:
I-Help Disability Services -
Gratitude Home Care -
Westsider radio -
The Westsider -

20/03/2026

Outreach – Episode 2 | Disability & Aged Care Podcast/Radio Show

We have launched our second episode of Outreach! The episode is available on YouTube and Mixcloud:
🎥 https://www.youtube.com/watch?v=3vD87bDO8SY
🎧 https://www.mixcloud.com/WestsiderRadio/outreach-episode-2/

OUTREACH is a show dedicated to aged care, disability, and the power of community connection, proudly brought to you by Gratitude Home Care, I-Help Disability Services, Westsider Radio & The Westsider.

For Episode 2, we’re joined by:
✨ Liz Wheeldon – Founder & CEO of Circletalk

Circletalk is a human-centred, capacity-building phone app and platform designed to help people with diverse strengths and needs securely manage personal information, communicate effectively, and build a lifelong support circle.

For many NDIS participants and older Australians, it allows users to share important information with their support network, meaning they don’t have to repeat their story every time someone new enters their support circle.

Go check out Circletalk on their website https://www.circletalk.com.au/

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

18/03/2026

🚨 WE ARE HIRING – FEMALE DISABILITY SUPPORT WORKERS 🚨 Make a real difference. Build a meaningful career.

I-Help Disability Services is looking for experienced Female Disability Support Workers to join our team in a Supported Independent Living (SIL) setting.

📍 Location: Flinders View, QLD 4305
✨ Employment Type: Casual
✨ Pay Rate: $34–$35 per hour
✨ Shifts Available: Morning shifts (6:00am – 10:00am, weekdays)

✨ About the Role
You will be supporting participants in a SIL environment with:
• Daily living activities & personal care
• Manual handling & hoist transfers
• Community participation & appointments
• High-care needs including progressive dementia & mental health support
• Managing behaviours of concern (verbal/physical aggression)

✨ What We’re Looking For
✔ 3–4 years’ experience (dementia & mental health essential)
✔ Manual Handling & PEG Feeding experience
✔ First Aid & CPR (current)
✔ NDIS Worker Screening Check & WWCC
✔ Driver’s Licence
✔ Medication assistance experience
✔ Ability to work independently & manage time effectively
Are you currently studying Nursing or Mental Health? We strongly encourage you to apply!

✨ Why Join I-Help?
• Supportive & caring team culture
• Ongoing training & development
• Mentoring programs
• Travel reimbursement
• Career growth in a values-driven organisation

📩 Apply Now
Send your updated CV to:
📧 Millicent.L@ihds.com.au
Applications will only be accepted via email.

16/03/2026

🎙️ COMING SOON – OUTREACH | Episode 2

OUTREACH is a show dedicated to aged care, disability, and the power of community connection, proudly brought to you by Gratitude Home Care, I-Help Disability Services & Westsider Radio.

For Episode 2, we’re joined by:
✨ Liz Wheeldon – Founder & CEO of Circletalk

Circletalk is a human-centred, capacity-building phone app and platform designed to help people with diverse strengths and needs securely manage personal information, communicate effectively, and build a lifelong support circle.

For many NDIS participants and older Australians, it allows users to share important information with their support network, meaning they don’t have to repeat their story every time someone new enters their life.

Episode 2 is coming very soon, so be sure to watch this space! 🎧

If you would like to share your story, send through an expression of interest to Marcus or Brian on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

13/03/2026

NDIS Cognitive Assessments: 12-Month Wait

Colby discusses the long wait times many people face when seeking cognitive assessments needed for diagnosis and NDIS access, sometimes waiting up to 12 months. He explains how introducing cognitive assessments as a service offering at NPBS aims to improve access and help participants receive the assessments they need sooner to support their NDIS journey.

This is part of Episode 1 of the Outreach podcast/radio show brought to you by Gratitude Home Care, I-Help Disability Services and Westsider Radio.

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

05/03/2026

Preventing Falls at Home: NDIS and Aged Care

Lyn Pertich, Director and physiotherapist at MDP Mobile Physio, explains how simple hazards around the home can increase the risk of falls for NDIS participants and older Australians. She highlights the importance of a thorough physiotherapy assessment to identify risks and improve safety, mobility and independence at home.

This is part of Episode 1 of the Outreach podcast/radio show brought to you by Gratitude Home Care, I-Help Disability Services and Westsider Radio.

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

03/03/2026

Restrictive Practices in Victoria’s Disability Institutions

Colby from NPBS shares his experience working as a support worker inside Victoria’s last disability institution, supporting people in the complex behaviour space. He reflects on the use of restrictive practices within large institutional settings, and the contrast he saw when participants transitioned into smaller homes with better support ratios.

This is part of Episode 1 of the Outreach podcast/radio show brought to you by Gratitude Home Care, I-Help Disability Services and Westsider Radio.

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 Marcus@ihds.com.au
📧 Brian@gihc.com.au

SupportWorker

Address

84 Hotham Street
Preston, VIC
3072

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://i-helpdisability.com.au/

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At i-Help we are

Honest in our relationships, and honest in our conduct.

Customer focused in our services, and creative in our solutions.

Liable in all our work, and responsible for our actions.

Thoughtful of your choices, and embracing of diversity.

Wholehearted about our work, and driven by our vision and values.

Our vision is a world where people with disability are equal citizens.

Mission

Our mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose.

Our Plan

I-HELP reflects our need to continue driving service transformation, to maximise the value we add for people with disability in the National Disability Insurance Scheme (NDIS) environment, and to remain competitive.

At I-HELP, we understand that you, along with your family and support networks, want to tailor all care and assistance to your needs, from a provider(s) of your choice.

This is why I-HELP is motivated to continue to modernise our services so that clients and staff choose us, based in our demonstrated performance, along with what we stand for.

It is our expectation that, in future :

Customer demand for high quality, innovative and diverse services will continue to increase.

Staff engagement and effective management will be needed for I-HELP to be an ‘employer of choice’.

Financial sustainability, service excellence and the reputation of our staff will become a part of our fundamental Norm.

Engagement with customers, community and stakeholders will be clear and consistent with our vision, mission and values.

Most importantly, that we will remain a strong voice in the journey towards achieving human rights/Multicultural for all people with disability. In short, it is our expectation that will we deliver the I-HELP promise: empowering you to live the life you choose and be independent.