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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

I-Help Disability Services

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Preston, VIC
I-Help Disability Services

Welcome to IHDS - We offer high quality disability services across Melbourne

13/01/2026

At iHDS, the strongest outcomes come from real connection. Our support workers create environments where participants feel safe, respected, and understood, not just supported.

Ha has been with iHDS for 4 years, supporting SIL and core participants, and her calm, genuine approach helps participants feel comfortable and confident in her support.

Trust creates safety, and strong connections mean support workers don’t just do things for participants, they help them build skills and independence in ways that last. Because care is deeply personal, these relationships make support respectful, human, and safe. At iHDS, strong relationships aren’t a “nice extra”, they are the foundation for stability, wellbeing, and better outcomes, helping participants grow and thrive.

If you’re looking for supported accommodation or core support services In VIC & QLD, we’d love to hear from you:
📞 1300 004 437
📧 info@ihds.com.au
🌐 i-helpdisability.com.au

12/01/2026

🎉 Happy Birthday, Jane! 🎉

Our team went above and beyond to celebrate Jane’s birthday, a wonderful reflection of the care and attention our Support Workers bring to every participant we support.

At iHDS, we provide meaningful and supportive SIL services that assist with essential daily activities while maintaining dignity, hygiene, and overall wellbeing, and supporting individuals to live more independently

If you’re looking for supported accommodation or core support services, we’d love to hear from you:
📞 1300 004 437
📧 info@ihds.com.au
🌐 i-helpdisability.com.au

09/01/2026

🎉 Happy Birthday, Bill! 🎉

Our amazing Support Workers went above and beyond to make Bill’s Birthday truly special. We’re so proud of the dedicated teams across VIC & QLD who create meaningful moments and lasting memories for the people we support.

If you’re looking for supported accommodation or core support services, we’d love to hear from you:
📞 1300 004 437
📧 info@ihds.com.au
🌐 i-helpdisability.com.au

31/12/2025

A new year brings new opportunities, goals, and possibilities.

As we look ahead to 2026, we are excited for all that’s to come.

From everyone at I-Help Disability Services, we wish you a joyful holiday season and a happy, healthy New Year!

If you’d like to learn more about our services or explore our Supported Independent Living (SIL) options, contact us today:
📧 info@ihds.com.au
📱 1300 004 437
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/
✨ Accommodations: https://i-helpdisability.com.au/accommodations/

24/12/2025

We wish everyone who celebrates a safe and enjoyable Christmas.

We are grateful for the trust our participants, families, and community place in us.

Supporting people to live safely, independently, and with dignity remains at the heart of everything we do.

If you’d like to learn more about our services or explore our Supported Independent Living (SIL) options, contact us on:
📧 info@ihds.com.au
📱 1300 004 437
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/
✨ Accommodations: https://i-helpdisability.com.au/accommodations/

22/12/2025

From 1 July 2026, Mandatory registration with NDIS Quality and Safeguards Commission will be required for providers and platform providers to provide Supported Independent Living (SIL) supports.

At iHDS, we welcome the Mandatory Registration for SIL. This means safer, more reliable, and higher-quality SIL supports. We remain committed to delivering the best possible SIL supports, helping participants live independently, safely, and with dignity in their homes.

If you’d like to learn more about our services or explore our Supported Independent Living (SIL) options, contact us today:
📧 info@ihds.com.au
📱 1300 004 437
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/
✨ Accommodations: https://i-helpdisability.com.au/accommodations/

19/12/2025

Please note that the iHDS office will be closed for the holiday period from 5:00pm Wednesday, 24 December 2025, and will re-open at 9:00am Monday, 5 January 2026.

During this time, on-call support will remain available for urgent matters, ensuring continuity of care and support where it’s needed most.

We thank you for your understanding and wish all our participants, families, and partners a safe and restful holiday season.

If you’d like to learn more about our services or explore our Supported Independent Living (SIL) options, contact us today:
📧 info@ihds.com.au
📱 1300 004 437
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/
✨ Accommodations: https://i-helpdisability.com.au/accommodations/

17/12/2025

While this time of year is often filled with celebrations, it can also bring feelings of loneliness, grief, or stress. If you’re finding it tough, you’re not alone, and it’s okay to say you’re not okay.

Checking in with someone can make a real difference. A simple question, a genuine conversation, or taking the time to really listen can help people feel seen and supported.

If you or someone you care about needs extra support, help is available 24/7:
📞 Lifeline – 13 11 14
📞 Beyond Blue – 1300 22 4636
📞 Kids Helpline (5–25) – 1800 55 1800
📞 MensLine Australia – 1300 78 99 78
📞 Headspace – 1800 650 890
📞 13YARN – 13 92 76

This holiday season, let’s keep the conversation going.
Sometimes, asking “R U OK?” can mean more than you realise.

At I-Help Disability Services, we see the difference a caring conversation makes. If you’re not sure how to start the conversation, try these 4 steps:
1️⃣ Ask R U OK?
2️⃣ Listen
3️⃣ Encourage action
4️⃣ Check in

A conversation any day could change a life. For practical tips, guides, and resources, visit R U OK? at: https://www.ruok.org.au/

Connect with us on:
📧 info@ihds.com.au
📱 1300 004 437
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

09/12/2025

At I-Help Disability Services, we know that building independence happens through meaningful, everyday experiences. In our SIL/SDA homes, participants engage in Life Skills Development activities with the support of our dedicated SIL teams.

This week, one of our participants had an amazing time making homemade pizzas with their support workers, from preparing ingredients to choosing toppings and cooking together.

Life Skills Development in our SIL/SDA settings helps participants strengthen their independence, boost wellbeing, and feel empowered in their home environment, all while creating opportunities to learn, connect, and have fun.

I-Help has immediate capacity for SIL & Core supports across Melbourne metro as well as SIL throughout Brisbane metro. To learn more about how our SIL supports can assist you, connect with us on:
📧 info@ihds.com.au
📱 1300 004 437
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

02/12/2025

Today, iHDS observes International Day of Persons with Disabilities (IDPwD), a day to recognise and celebrate more than 1.3 billion people worldwide living with a physical, mental, or sensory disability. The day has been celebrated by the United Nations since 1992.
This year’s theme is "Fostering disability inclusive societies for advancing social progress." This means creating communities where everyone, regardless of ability, can participate fully, have equal opportunities, and contribute to society. Inclusion benefits not only people with disability but the whole community, driving social progress and innovation.
May today remind us all to celebrate ability, challenge barriers, and continue working toward a more inclusive world.
You can visit the link below for additional IDPwD resources and events happening across Australia:
https://www.idpwd.com.au/events/

Address

84 Hotham Street
Preston, VIC
3072

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://i-helpdisability.com.au/

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At i-Help we are

Honest in our relationships, and honest in our conduct.

Customer focused in our services, and creative in our solutions.

Liable in all our work, and responsible for our actions.

Thoughtful of your choices, and embracing of diversity.

Wholehearted about our work, and driven by our vision and values.

Our vision is a world where people with disability are equal citizens.

Mission

Our mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose.

Our Plan

I-HELP reflects our need to continue driving service transformation, to maximise the value we add for people with disability in the National Disability Insurance Scheme (NDIS) environment, and to remain competitive.

At I-HELP, we understand that you, along with your family and support networks, want to tailor all care and assistance to your needs, from a provider(s) of your choice.

This is why I-HELP is motivated to continue to modernise our services so that clients and staff choose us, based in our demonstrated performance, along with what we stand for.

It is our expectation that, in future :

Customer demand for high quality, innovative and diverse services will continue to increase.

Staff engagement and effective management will be needed for I-HELP to be an ‘employer of choice’.

Financial sustainability, service excellence and the reputation of our staff will become a part of our fundamental Norm.

Engagement with customers, community and stakeholders will be clear and consistent with our vision, mission and values.

Most importantly, that we will remain a strong voice in the journey towards achieving human rights/Multicultural for all people with disability. In short, it is our expectation that will we deliver the I-HELP promise: empowering you to live the life you choose and be independent.