What are the opening hours?

Monday 8:30am - 4:30pm Tuesday 8:30am - 4:30pm Wednesday 8:30am - 4:30pm Thursday 8:30am - 4:30pm Friday 8:30am - 4:30pm

https://oaktreealliance.com.au/

Oak Tree Alliance, Rockhampton (2026)

11/03/2026

⚠️ Disability Disaster Preparedness – Rockhampton & Yeppoon Community

People with disability are often the most vulnerable during cyclones, floods, power outages and evacuations. Preparation is critical.

If you live in the Rockhampton, Yeppoon/ Livingstone Shire region and rely on disability supports, now is the time to make a personal emergency plan.

Here are important disability-focused resources and links to help you prepare and stay informed.

🌀 Local Disaster Updates
Follow official local disaster dashboards for evacuation centres, flood updates and emergency warnings.

🔗 Rockhampton Disaster Dashboard
https://emergency.rockhamptonregion.qld.gov.au/

🔗 Livingstone Shire Disaster Dashboard
https://disaster.livingstone.qld.gov.au/

Provided by:
• Rockhampton Regional Council
• Livingstone Shire Council

🚨 Emergency Assistance
• Life-threatening emergency – Call 000
• Storm and flood help – SES 132 500

Support services:
• Queensland State Emergency Service
https://132500.qld.gov.au

• Queensland Police Service
https://www.police.qld.gov.au

🌧 Weather & Warning Alerts

Stay updated with severe weather alerts from:
• Bureau of Meteorology
https://www.bom.gov.au

• Queensland Emergency Alerts
https://www.qld.gov.au/alerts

♿ Disability Specific Planning Resources

• National Disability Insurance Agency – NDIS emergency planning
https://www.ndis.gov.au/participants/home-and-living/emergency-disaster-and-evacuation

• Carers Queensland – support for carers and families
https://carersqld.com.au

• Queenslanders with Disability Network – advocacy and resources
https://qdn.org.au/

• Australian Red Cross – “Get Prepared” emergency planning tool
https://www.redcross.org.au/emergencies

🧰 Essential Disability Emergency Kit

Prepare a kit that includes:
✔ 7 days of medications and scripts
✔ Medical equipment & spare batteries
✔ Phone chargers and power banks
✔ NDIS plan and support contacts
✔ Communication aids or sensory supports
✔ Emergency food and water
✔ Copies of identification and documents

🤝 Community Matters

During disasters, community support saves lives.
Check in with neighbours, people with disability, elderly residents and those living alone.

If you know local disability services, support coordinators, or accessible evacuation resources in Rockhampton or Yeppoon, please share them in the comments so we can build a stronger and more inclusive disaster response.

Prepared communities protect everyone.

⚠️ Disability Disaster Preparedness – Rockhampton & Yeppoon Community

People with disability are often the most vulnerable during cyclones, floods, power outages and evacuations. Preparation is critical.

If you live in the Rockhampton, Yeppoon or Livingstone Shire region and rely on disability supports, now is the time to make a personal emergency plan.

Here are important disability-focused resources and links to help you prepare and stay informed.

🌀 Local Disaster Updates
Follow official local disaster dashboards for evacuation centres, flood updates and emergency warnings.

🔗 Rockhampton Disaster Dashboard
https://emergency.rockhamptonregion.qld.gov.au/

🔗 Livingstone Shire Disaster Dashboard
https://disaster.livingstone.qld.gov.au/

Provided by:
• Rockhampton Regional Council
• Livingstone Shire Council

🚨 Emergency Assistance
• Life-threatening emergency – Call 000
• Storm and flood help – SES 132 500

Support services:
• Queensland State Emergency Service
https://132500.qld.gov.au

• Queensland Police Service
https://www.police.qld.gov.au

🌧 Weather & Warning Alerts

Stay updated with severe weather alerts from:
• Bureau of Meteorology
https://www.bom.gov.au

• Queensland Emergency Alerts
https://www.qld.gov.au/alerts

♿ Disability Specific Planning Resources

• National Disability Insurance Agency – NDIS emergency planning
https://www.ndis.gov.au/participants/home-and-living/emergency-disaster-and-evacuation

• Carers Queensland – support for carers and families
https://carersqld.com.au

• Queenslanders with Disability Network – advocacy and resources
https://qdn.org.au

• Australian Red Cross – “Get Prepared” emergency planning tool
https://www.redcross.org.au/emergencies

🧰 Essential Disability Emergency Kit

Prepare a kit that includes:
✔ 7 days of medications and scripts
✔ Medical equipment & spare batteries
✔ Phone chargers and power banks
✔ NDIS plan and support contacts
✔ Communication aids or sensory supports
✔ Emergency food and water
✔ Copies of identification and documents

🤝 Community Matters

During disasters, community support saves lives.
Check in with neighbours, people with disability, elderly residents and those living alone.

If you know local disability services, support coordinators, or accessible evacuation resources in Rockhampton or Yeppoon, please share them in the comments so we can build a stronger and more inclusive disaster response.

Prepared communities protect everyone.

26/02/2026

🌟 Join Our Dynamic Team! 🌟

Are you or anyone you know a caring individual with a passion for making a positive impact in people's lives? Are you ready to take your career to the next level? We're on the lookout for our next superstar to join our amazing Support Coordination Team!

Position: Support Coordinator
Location: Rockhampton Region

About Us:
At Oak Tree Alliance Pty Ltd, we believe in making a difference. Our team is dedicated to providing top-notch support coordination services to empower individuals to live their best lives. We value compassion, innovation, and collaboration, creating a positive and dynamic work environment.
Responsibilities:
- Coordinate support services for individuals with diverse needs.
- Build strong relationships with clients, families, and service providers.
- Assess individual needs and develop personalized support plans.
- Advocate for the rights and choices of those we support.
- Stay up-to-date with industry trends and best practices.
(Further information contained within the position description)
Requirements:
- Passion for helping others and making a positive impact.
- Excellent communication and interpersonal skills.
- Ability to work autonomously but also collaboratively in a team environment.
- Strong organizational and problem-solving skills.
- Experience in support coordination or related field is a plus.
- Hold a current positive Working with Children Check and Worker Screening Card.
- Hold a current drivers licence.

What We Offer:
- Competitive salary
- Ongoing professional development opportunities.
- A supportive and inclusive work culture.
- The chance to be part of a team that's making a real difference.

How to Apply:
If you're ready to bring your caring nature and dynamic energy to our Support Coordination Team, we want to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience and why you'd be the perfect fit for this role to admin@oaktreealliance.com.au

Interested but want to know a bit more first? Please reach out to Managing Director Catherine Cash on 0498 498 405

Join us in making a positive impact every day! 🌈✨

15/12/2025

🎄✨ Merry Christmas from Oak Tree Alliance ✨🎄

As the year comes to a close, we would like to wish all of our participants, families, and service providers a very Merry Christmas and a safe, happy New Year.

Thank you for being part of the Oak Tree Alliance community and for the trust you place in us to support you and your loved ones. We are proud to walk alongside you and look forward to continuing our work together in the year ahead.

🌿 Christmas and New Years Hours Reminder 🌿
Oak Tree Alliance will remain open across the festive season, with the exception of public holidays, to ensure continuity of support during this time.

Wishing you a season filled with warmth, connection, and joy. 💚

— The Oak Tree Alliance Team 🌳

19/09/2025

🌞 What a glorious day at this year’s Beach Day Out in Emu Park!

It was wonderful to see so many familiar and new faces coming together to celebrate inclusion, accessibility, and community spirit. 💙

Our Oak Tree Alliance Gem Hunters activity was a standout — both little and big kids loved fossicking for their own gems. 💎 A definite favourite we might just have to bring back next year!

Some of the team fell in love with the petting zoo and we almost just had to bring a baby goat home with us. 🐐😂

Thank you to everyone who helped make the day so special. We’re already looking forward to next time!

07/09/2025

Happy Father’s Day to all the incredible dads, grandads and father figures out there! 💙 Thank you for your love, guidance and strength today and every day.

01/07/2025

We’ve got some exciting changes blooming here at Oak Tree Alliance! 🌱
As of 1 July 2025, Oak Tree Alliance officially began trading as Oak Tree Alliance Pty Ltd as we take the next step in our journey and transition to a company structure. This change reflects our growth and our ongoing commitment to providing you with high-quality, independent support coordination services.
As part of this transition, we will work with you to update our service agreements and consent forms to reflect the new business name. For participants on PACE plans, we’ll also need to re-establish our relationship with the NDIA to ensure everything runs smoothly.
We know paperwork isn't the most exciting part of life—but we promise, it’ll be worth it! 💪
We truly appreciate your understanding and ongoing support during this time of change. Thank you for being part of our community. We’re so proud to be growing alongside you and can’t wait for what’s ahead!
If you have any questions, don’t hesitate to reach out.
Here’s to new beginnings!
🌳 Oak Tree Alliance Pty Ltd – same great people, new and improved name!
Warm regards,
The Oak Tree Alliance Team

28/06/2025

🔔 NDIS Price Changes Are Here – But You’re Not Alone!
From July 1st, some support prices are increasing, others are decreasing, and key rules are changing — but don’t stress. Your Support Coordinator is here to help you understand what it means for your plan and make sure you’re getting the most from your funding.

🔺 Price Increases:
💬 Support Workers: A 3.95% price rise. NDIS plans will be automatically indexed to accommodate this change.
💬 Psychology: A new national price limit of $232.99/hr now applies.

🔻 Price Decreases:
💬 Physiotherapy: Now $183.99/hr.
💬 Dietetics & Podiatry: Reduced by $5 to $188.99/hr.

📌 Other Key Changes:
📍 Standardised Pricing: National pricing now applies for therapies like physio and psych – no more state-based price differences.
📍 Therapist Travel: Travel time is now billable at 50% of the hourly rate (within existing time caps).
📍 TTP Removed: The Temporary Transformation Payment is gone from June 30, 2024.
📍 Early Childhood Approach: Now includes children up to 9 years old (previously only up to 7).

📋 Provider Responsibilities:
Clearer expectations about declaring and managing conflicts of interest.

💸 Plan Manager Changes:
No more claiming set-up costs or remote/very remote loadings.

💡 If you're unsure how these changes affect you, chat to your Support Coordinator or Plan Manager!

24/05/2025

Wow what a week! This week marks another major change in how NDIS plans are structured, with new funding rules coming into effect from 19 May 2025. This is the next biggest change since the 3rd of October legislation changes to NDIS supports.

From 19 May 2025, all new and reassessed NDIS plans will follow the new funding period system.

It’s another big shift from the NDIA, but at Oak Tree Alliance, we’re here to help. We’ll guide you through what these changes mean for you and your supports, and we’re always available to answer your questions.

So what are some key takeaways from this 19 May change:

📢 Starting Monday, 19 May 2025, if you get a new or updated NDIS plan, your funding will now be released in smaller chunks over time instead of all at once.

🗓️ What are funding periods?
This will vary from each participants, but funds may be released, every 3 months, 6 monthly or 12 monthly depending on your plan.

You don’t lose any unused money – it carries over to the next funding period within your current plan.

For Home & Living supports, funds will usually be released monthly.

Some items like assistive technology or home modifications may still be released in full.

📅 When does it start?
Your funding periods start on your plan’s start date.

💰 What happens to leftover funds?
If you don’t use all your funding in a period, the unused funds roll into the next period of the same plan.

Leftover funds at the end of your plan do not carry over to a new plan.

📤 How do claims work?
Updated information from the NDIA is that if there is an invoice that crosses over two funding periods, this should be okay.

❌ What if I go over my available budget?
If you try to claim more than what’s in your current period (including rolled-over funds), the whole claim will be rejected.

You can’t use funds from a future funding period.

🔁 Can I move funds between periods?
No, you can’t move money between periods yourself.

You can ask the NDIA to change how your funding is released (a plan variation).

If you need more total funds, you’ll need a plan reassessment.

🔓 Is my plan still flexible?
Core supports are still flexible (depending on how they are managed).

Capacity Building supports are also flexible, unless your plan says otherwise.

We know that this is a lot to take in, but you're not alone. Your Support Coordinator is here to help you make sense of these changes and guide you through them.

16/05/2025

We would like to further welcome.....Hannah Walters - Support Coordinator. With over a decade of experience in the aged and disability sector, Hannah is committed to providing compassionate and high-quality support to individuals in need. Certified in aged and disability support, she has played a vital role in managing rostering systems, ensuring seamless and efficient care for participants.

Beyond her professional expertise, Hannah brings extensive life experience with mental health, further fuelling her dedication to making a meaningful impact. Her caring and passionate approach allows her to connect deeply with those she supports, striving to enhance their quality of life. With every participant, Hannah delivers her optimal self, ensuring they receive the respect, dignity and care they deserve.

13/05/2025

Introducing Rebecca Rodger...... Rebecca is our Team Leader - Support Coordination with us here at Oak Tree Alliance. Rebecca is a dedicated and experienced professional across the disability and aged-care community services sectors. Rebecca has a strong commitment to safety, inclusion, and accountability. Rebecca is passionate about improving client outcomes, integrating innovative approaches to service delivery, building strong partnerships and advocating for inclusive, person-centered supports and systems.

Rebecca holds a Master of Business Administration (MBA) along with multiple qualifications in community services and management, blending strategic leadership with practical experience in delivering high-quality services. Her background in Emergency Services has strengthened her ability to navigate high-pressure situations with composure and logical decision-making, ensuring effective and timely support.

13/05/2025

We’ve been blown away by the incredible support, trust, and care our amazing community places in us to provide quality Support Coordination and Specialist Support Coordination services. 💚

To keep up with this inspiring growth, we’re thrilled to welcome a few more incredible members to our Oak Tree Alliance family. We are truly grateful to do what we love – helping others live their best lives.

Thank you for being part of this journey with us. Together, we’re building a stronger, more connected community.

Oak Tree Alliance

11/03/2026

26/02/2026

15/12/2025

19/09/2025

07/09/2025

01/07/2025

28/06/2025

24/05/2025

16/05/2025

13/05/2025

13/05/2025

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Monday	8:30am - 4:30pm
Tuesday	8:30am - 4:30pm
Wednesday	8:30am - 4:30pm
Thursday	8:30am - 4:30pm
Friday	8:30am - 4:30pm