Family Health Care Mackay Group

Family Health Care Mackay Group Welcome to the Family Health Care Mackay Group, where we pride ourselves on excellence in care and attention to each every one of our valued patients.

Family Health Care Mackay has clinics in Rural View, Ooralea & Walkerston, offering walk-in services, same-day appointments, skin cancer checks, vaccines, women's health, allied health services & bulk billing is available with some of the doctors. We welcome new patients and offer a complete range of services from immunisations, regular health checks for the whole family, to coal board medicals. We aim to ensure our patients feel safe and secure at all times and encourage you to ask any questions you feel relevant during your appointment. Our standard consultation time is 10 minutes, if you feel you may need longer than this, please inform our reception team when making your appointment. We look forward to building a long and healthy relationship with you, and remember… no question is ever a silly question! There are four medical centres located at Rural View, Ooralea, Walkerston, and Marian. Our clinics offer services such as GP consulting rooms, accident and emergency departments, aesthetic and beauty services, pharmacy, chiropractor, dentist, dieticians, pathology, physiotherapy, psychology, naturopathy, colonic cleansing, homeopathy, occupational health services and skin cancer clinic. After-hours and weekend services, guaranteed same-day GP consultations and a range of allied health professionals offer much needed additional primary care services to its patients.

We would like to wish our patients and their families a safe and happy festive season. Should you need an appointment ov...
22/12/2025

We would like to wish our patients and their families a safe and happy festive season. Should you need an appointment over the holiday period, you can find our clinic
opening hours on our website🎄

💚 Be Kind to Yourself This Festive Season The holidays can bring joy and celebration, but they can also be challenging. ...
19/12/2025

💚 Be Kind to Yourself This Festive Season

The holidays can bring joy and celebration, but they can also be challenging. For some, this time of year brings stress, loneliness, or heightened mental health struggles.

It's okay to not feel festive – and it's important to acknowledge how you're really feeling.

Prioritise your mental health and that of those you care for. Small steps can make a real difference:
• Talk to a trusted friend or family member
• Set boundaries around social commitments
• Take time for yourself without guilt
• Reach out for professional support when you need it

If you're finding things difficult, please know that support is available:

• Our GPs are here to listen and help. Book an appointment to talk with one of the doctors.
• For immediate support, visit healthdirect.gov.au/mental-health-helplines for a full list of resources.

No matter how you're feeling this season, remember – you don't have to manage it alone.

During the festive period, many of our doctors will be away. To help us manage patient care safely, HotDoc repeat prescr...
17/12/2025

During the festive period, many of our doctors will be away. To help us manage patient care safely, HotDoc repeat prescription requests will be temporarily unavailable from Tuesday 24 December and will resume on Monday 5 January.

If you require a prescription before this time, please submit your request early or book an appointment with one of our available doctors.

Thank you for your understanding, and we wish you a safe and happy festive season! 🎄✨

As the festive season approaches, please visit our website for clinic opening times.To ensure you’re well prepared and d...
16/12/2025

As the festive season approaches, please visit our website for clinic opening times.

To ensure you’re well prepared and don’t run out of prescriptions during this break, book in a prescription renewal appointment with your GP today. It's easy to forget the essentials, so take a moment to ensure you have everything you need to stay healthy and stress-free.

For any urgent medical needs during the break, please contact your nearest after-hours service or dial 000 in an emergency.

How to support your child through the social media ban?Navigating the changes around social media can be challenging. If...
12/12/2025

How to support your child through the social media ban?

Navigating the changes around social media can be challenging. If your child is feeling frustrated, anxious or uncertain, there are some great supports available to help them adjust and stay connected in healthy ways.

Here are some helpful resources:
🌱 Kids Helpline – Articles, tips and support for children and teens
kidshelpline.com.au

💬 Beyond Blue Forums – Safe spaces for young people and parents to discuss topics like the social media ban and digital wellbeing
forums.beyondblue.org.au

🟣 My Circle (Kids Helpline) – A social platform designed to support mental health in a positive, moderated environment
kidshelpline.com.au/my-circle

📘 Digital Child – Research and guidance on helping young children thrive in a fast-changing digital world
digitalchild.org.au

If your child is struggling or has questions, these tools can help them feel supported, heard and connected.

See your GP if you’re still concerned, as there might be underlying issues that need to be diagnosed and managed medically.

Let’s work together to make this transition a positive one💛

💊 Taking multiple medications? A Home Medicines Review could help A government funded, 30-minute at-home service with a ...
09/12/2025

💊 Taking multiple medications? A Home Medicines Review could help

A government funded, 30-minute at-home service with a qualified pharmacist to ensure your medications are working safely and effectively.

A HMR is a comprehensive review of all your medicines – including prescriptions, over-the-counter medications, vitamins and supplements – conducted in your own home by a qualified pharmacist.
You'll receive a written report with recommendations to share with your doctor.

A HMR reduces the risk of medication side effects, drug interactions, incorrect dosing, and storage issues. The review ensures your medicines are still appropriate, taken correctly, and stored safely.

Is a HMR Right for You?
✅ Take 5 or more medications
✅ Take medicine requiring frequent blood tests
✅ Are worried about side effects
✅ Recently had medications changed after a hospital stay
✅ Struggle to take, remember, or feel confused about your medicines

You'll discuss the findings of the HMR with your GP once they receive the pharmacist's report. Your GP will talk through any recommendations or changes needed. Further review with the pharmacist can be arranged if needed.

HMRs are funded by the Federal Government.

Who is Eligible?
Your doctor will assess whether a HMR is right for you. To be eligible, you must:
• Hold a current Medicare card or DVA card
• Be at risk of, or experiencing, adverse effects from medication
• Not currently be an inpatient at a hospital or resident of an aged care facility

Speak with your GP today to find out if a Home Medicines Review is suitable for you.

Your medicines should help you feel better, not add confusion or concern. Let us help you get the most from your treatment.

🎄 Festive Season Medication Reminder Don't get caught short over the holidays! With our practice having reduced hours ov...
04/12/2025

🎄 Festive Season Medication Reminder

Don't get caught short over the holidays!

With our practice having reduced hours over Christmas and New Year, now's the time to check your medication supplies.

Quick Checklist:
• Check how much medication you have left
• Make sure you have enough for the entire holiday period
• Request your repeats NOW – don't wait until the last minute
• Travelling? Pack extra medication just in case

Plan ahead now so you can relax and enjoy the festive season! Book an appointment with your GP now.

❤️ Is Your Heart Health on Your To-Do List? Heart disease is Australia's leading cause of death – but many heart attacks...
01/12/2025

❤️ Is Your Heart Health on Your To-Do List?

Heart disease is Australia's leading cause of death – but many heart attacks and strokes can be prevented.

What is a Heart Health Check?
A Heart Health Check is a simple 20-minute appointment with your GP that could save your life. It helps you understand your risk of having a heart attack or stroke in the next 5 years – and what you can do about it.

Who should get one?
✅ All Australians aged 45-79 years
✅ People with diabetes from age 35
✅ First Nations peoples from age 30

What happens during your check?
Your GP or nurse will:
1. Discuss your health history, lifestyle, and family background
2. Check your blood pressure, cholesterol, and blood sugar levels
3. Assess your risk using a validated calculator
4. Plan personalised steps to protect your heart – including lifestyle changes, referrals, or medicines if needed

Your results show your risk level:
• Low risk (less than 5%)
• Intermediate risk (5-10%)
• High risk (10% or more)

Many people don't realise they're at risk because conditions like high blood pressure and cholesterol often have no symptoms.

The Good News? Heart Health Checks are covered by Medicare for eligible individuals at higher risk. To learn more, watch this very informative video from the Heart Foundation

A Heart Health Check is a regular checkup performed by your doctor. A Heart Health Check helps you to understand your risk factors for heart disease and esti...

Congratulations to Dr Nasr on an outstanding achievement!We’re thrilled to celebrate Dr Nasr, who successfully passed hi...
26/11/2025

Congratulations to Dr Nasr on an outstanding achievement!

We’re thrilled to celebrate Dr Nasr, who successfully passed his final medical exam this week - a huge milestone and a proud moment for our Rural View clinic.

Reaching this point reflects years of hard work, perseverance, and genuine care for his patients and community. With Fellowship now firmly in sight, we’re excited to see what the next chapter holds and proud to have him as part of our team.

Please join us in congratulating Dr Nasr on this fantastic accomplishment 👏🌟

Well done, Dr Nasr!

Congratulations to Dr Emily! We’re absolutely delighted to share the wonderful news that Dr Emily officially passed her ...
26/11/2025

Congratulations to Dr Emily!

We’re absolutely delighted to share the wonderful news that Dr Emily officially passed her final medical exam yesterday — an incredible achievement and a testament to her dedication, skill, and commitment to providing exceptional care to her patients.

This milestone marks the final step before Fellowship, and we couldn’t be prouder to support her on this next exciting chapter of her journey in General Practice.

Please join us in congratulating Dr Emily on this well-deserved success! 👏💙

What a fantastic achievement — well done, Dr Emily!

If you’re planning to travel this holiday season, make sure your health is on the packing list too. Different destinatio...
24/11/2025

If you’re planning to travel this holiday season, make sure your health is on the packing list too. Different destinations can expose you to illnesses that aren’t common in Australia, and some countries even require proof of certain vaccinations for entry.

Your GP can advise you on the vaccines and travel health precautions recommended for your destination — including protection against diseases such as hepatitis, typhoid, yellow fever, and more.

Because some vaccines need time to take effect, it’s best to book your travel health appointment at least 4–6 weeks before you depart.

During your visit, your GP can also discuss medications for malaria prevention, traveller’s diarrhoea, and motion sickness, along with general health and safety tips for your trip.

Plan ahead so you can enjoy your travels with peace of mind and good health!

Did you know that Pap smears are a thing of the past? It's been replaced by the Cervical Screening Tests which detect hu...
19/11/2025

Did you know that Pap smears are a thing of the past?

It's been replaced by the Cervical Screening Tests which detect human papillomavirus (HPV) before it has the chance to make changes that are abnormal or cancerous to the cells in your cervix.

You should have a Cervical Screening Test every five years if you’re aged between 25-74 years and have ever had any type of s*xual contact with someone.

Young people who have HPV normally clear it on their own, so it’s safe to wait until you turn 25 to have your first Cervical Screening Test. Because cervical screening is so much more effective than the old Pap smear test, it's also safe to wait 5 years between screens.

However, if you show symptoms of abnormal vaginal bleeding, pain during s*x or unusual discharge, you should discuss this with your doctor immediately.

• Regular screening saves lives: Cervical cancer is one of the most preventable cancers, and regular screening is the best way to protect against it.
• Self-collection is an option: Individuals can choose to collect their own sample using a simple swab, offering greater comfort and privacy.
• Inclusivity: The program is inclusive of all individuals with a cervix, regardless of gender identity.
• HPV vaccination does not replace screening: Even if vaccinated, individuals should continue regular screening as the vaccine does not protect against all HPV types.

Take control of your health – book your cervical screening appointment with your GP today!

Address

1 Old Eimeo Road
Rural View, QLD
4740

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 8am - 2pm
Sunday 8am - 2pm

Telephone

+61749548866

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