Zento Group

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Subiaco, WA
Zento Group

We handle the paperwork so you can focus on your patients. Do your best work. Not paperwork. Your time is your most valuable asset.

Zento provides expert, outsourced practice management, billing, and administrative services exclusively for medical specialists across Australia. You are a highly-trained medical specialist dedicated to providing exceptional patient care. Yet, the administrative burden of running a private practice—managing billing, scheduling, and paperwork—can consume that valuable time, pulling you away from your clinical work, your family, and your personal life. We believe your focus should be on your patients, not your paperwork. Zento provides a complete, outsourced practice management solution designed exclusively for specialists. We handle the administration so you can reclaim your time, reduce your stress, and get back to doing your best work.

17/12/2025

Do your patients know they are talking to an outsourced service? 📞

They shouldn't.

Nothing kills the patient experience faster than calling a doctor's rooms and getting a generic call centre menu.

In this clip, Kelly Lacy and Ben Dudley explain how Zento maintains your professional identity.
✅ Dedicated local phone numbers.
✅ Answering as "The Rooms of Dr (Your Name)."
✅ No call centres.

High Tech backend. High Touch frontend.

15/12/2025

The industry average for bad debt in private medical practice sits between 3% and 5%. That is thousands of dollars a year left on the table because chasing it is "too hard" or "awkward."

The Zento average? 0.25%.

You don't have to choose between being a "nice doctor" and getting paid.

We will break down exactly how we achieve a 99.7% collection rate in an upcoming video, so stay tuned!

14/12/2025

"I want the money in my bank account, not yours."

We hear this often. And we agree.

One of the biggest fears specialists have about outsourcing is losing control: of their cash flow, their fee rules, and their oversight.

At Zento, we built our system to ensure you retain financial control.
✅ Your Medicare & Health Fund payments go directly to you.
✅ Your specific fee rules are programmed into our engine (the Zentobox).
✅ You approve every account before submission.

Swipe to see how we keep you in the driver's seat while we handle the engine. ➡️

10/12/2025

You shouldn't have to choose between a Practice Manager and an App. 📱🤝

Efficiency matters, but so does support. Kelly Lacy explains why the "Lightbulb Moment" for our new doctors isn't just the technology, it's the dedicated team standing behind it.

High Tech. High Touch.

09/12/2025

The clinical day is done. But is your workday? 📉

Stop the "Second Shift" of admin. Use your patient data to triage your pre-op calls and reclaim your evening.

08/12/2025

Remember the briefcase? 💼

There was a time when an anaesthetist wouldn't walk into theatre without their laptop and a bag full of forms and other paperwork.

Today, your entire practice administration (billing, patient profiles, and list management) should fit in your pocket.

In this clip, Ben Dudley discusses the "old way" versus the modern private practice and how Zento supports both.

30/11/2025

Final hours. This is your last chance to secure the best price for MedBiz 2026.

The Early Bird offer ends at midnight tonight. Don't miss your opportunity to be in the room for this unique day of learning and connection.

Link to register is in the comments. 👇

27/11/2025

Your 48-hour warning has arrived.

The Early Bird offer for MedBiz 2026, the business and practice management event for doctors in private practice, ends this Sunday at midnight.

This is your final opportunity to secure the best possible price on a day of genuine learning, expert-led strategies, and invaluable connections.

Interest is high, and with only 50 spots available, we anticipate it will fill up quickly. Don't miss out.

Secure your spot before the price increases next week. The registration link is in the comments. 👇

19/11/2025

Ever hesitated to book a conference, worried it would be all sales pitches and no substance?

Your time is your most valuable asset. Spending a full day away from your practice or family needs to deliver a real return on investment.

That's why this feedback from 2025 delegate Dr Mark Colson is at the heart of what we do. He shared the exact concern many busy doctors have, but found the reality of MedBiz was completely different.

MedBiz is not a trade show. It's a genuine educational forum built on three key principles:
1️⃣ Actionable, Expert-Led Content: Practical strategies you can implement immediately.
2️⃣ Meaningful Engagement: An intimate format capped at 50 delegates, allowing for real conversations.
3️⃣ A Trusted Environment: Our extended roundtable Q&As give you direct, unfiltered access to experts.

This commitment to education over promotion is core to the Zento ethos. We believe in building a community based on trust and real-world value.

Experience the difference for yourself.

Early Bird tickets for MedBiz 2026 end on November 30th. Secure your spot to join a community of your peers for a day of genuine learning and connection.

➡️ The full program and registration link is in the comments. 👇

12/11/2025

Is your ANZCA Practice Evaluation a time-consuming admin headache?

ClinA/Prof Paul Stewart in Sydney calls our free Patient Survey Tool "very straightforward." It's designed to save you hours, meet mandatory CPD requirements, and provide valuable patient feedback, all in under three minutes. No cost, no obligation.

Simplify your CPD today. Get instant access to the free tool using the link in the comments👇

11/11/2025

We love seeing the wonderful conversations happening around MedBiz 2026! We're so grateful to have leaders like Dr Vanessa Atienza-Hipolito joining our panel discussion and sharing their excitement with the community.

This is what it's all about – bringing the medical community together to connect, learn, and grow.

There's still time to join the conversation and secure your Early Bird ticket. The offer ends on November 30! We can't wait to see you there.

Address

17/2 McCourt Street
Subiaco, WA
6007

Website

https://zento.com.au/

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