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Australian Council on Healthcare Standards International

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Australian Council on Healthcare Standards International

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Australian Council on Healthcare Standards International, Healthcare administrator, 5 Macarthur Street, Sydney.

Our Vision - Inspiring excellence in healthcare
Our Mission - To strengthen safe, quality healthcare by continuously advancing standards and education nationally and internationally

21/11/2025

Did you know that even if you work outside an ACHSI-accredited organisation, you can still access exclusive training, resources, and discounts while connecting with our Quality and Safety Community of Practice? Become an Improvement Academy (IA) Affiliate and enjoy these benefits for your professional development:

✔ On-demand Masterclasses
✔ Discounted training
✔ Exclusive resources and events
✔ Supportive improvement community

Learn more about IA Affiliate at our Free Information Session this month: https://ow.ly/j1KG50XrpOE

19/11/2025

We’re here in Canberra!

Catch ACHS at the IHI BMJ International Forum on Quality & Safety in Healthcare from 19–21 November.

📍Visit us at Booth #1 and say hello to our friendly team: Karen Luxford, Katie Robinson, Lauren Gailey, Louise Cuskelly and Therese Cooke. Discover how we support organisations through accreditation, education, data benchmarking, and consultancy.

06/11/2025

Learn to shift your focus from hindsight to foresight during a clinical incident investigation!

Our Root Cause Analysis (RCA) offers a deep dive into all the steps to conduct an for severe harm and frequent clinical incidents. Conducted as two, 3-hour virtual interactive sessions over two days, it will take you through the practical skills and framework you need to succeed.

Join our final session in 2025: https://ow.ly/RMUN50XgCg0

03/11/2025

🌟 ACHSI at Hung Vuong Hospital – Quality Management Conference 2025 🌟

We’re proud to announce our participation in the upcoming Quality Management Conference 2025 hosted by Hung Vuong Hospital in Vietnam!

Join us as Louise Cuskelly, Executive Director of ACHS International and Consulting, leads a series of impactful sessions focused on advancing healthcare quality and safety:

📅 Pre-Conference – Thursday, November 6 🕐 13:00 – 16:00: Measurement for Improvement

📅 Conference – Friday, November 7 🕚 11:10 – 11:30: The Person-Centred Care Model according to ACHSI Standards
🕒 15:10 – 15:50: From Metrics to Meaning: How ACHSI supports clinical quality enhancement
🕓 15:50 – 16:30: Becoming a Center of Excellence: A Roadmap for Hospitals in Vietnam

This event brings together leaders in healthcare to share insights, foster collaboration, and drive excellence in patient care. We look forward to connecting with colleagues and partners at the Quality Management Conference 2025.

🔗 Bệnh viện Hùng Vương
📩 For enquiries, please contact Hung Vuong Hospital directly.

29/10/2025

🌍 ACHS International at the Global Health Exhibition 2025

We’re excited to be part of the Global Health Exhibition, where healthcare innovation, investment, and impact converge to shape the future of care.

Visit the ACHS International team at 📍Booth H2.AP50 to discover how we’re supporting healthcare organisations globally to deliver excellence in quality and safety through accreditation, education, data benchmarking, and consultancy. Come say hello to our friendly team Louise Cuskelly (Executive Director - ACHS International and Consulting) and Tamer Abbas (Regional Director – ME).

Learn more: https://www.globalhealthsaudi.com/en/home.html

28/10/2025

Advance Your Career with the ACHS Improvement Academy!

The ACHS Improvement Academy (IA) supports healthcare professionals across all sectors with practical, expert-led training through our Learning Portal.

For ACHSI Members:
✅ Access discounted training and exclusive events
✅ Catch up on our latest Masterclass series with leading international voices
✅ Explore a library of Quality Improvement projects from Australia and beyond

For all Non-ACHSI Members who would like to invest in their healthcare career with year-round education we invite you to become an IA Affiliate. This yearly subscription is packed full of benefits and led by quality improvement and patient safety experts.

Learn more here: Training Benefits for ACHSI Members and Non-Members

24/10/2025

At ACHS International (ACHSI), we believe that patients should be at the heart of every healthcare decision. This month, we celebrate the importance of listening, respecting, and empowering individuals in their health journeys.

✅ Patient-centred care improves outcomes
✅ Builds trust between patients and providers
✅ Enhances safety and satisfaction

We designed our Advanced Person-Centred Systems Module for organisations that place the patient at the heart of every healthcare decision.

Let’s continue to champion care that is compassionate, collaborative, and tailored to each person’s needs.

23/10/2025

Setting the Standard for Global Healthcare 🌏

Hong Ngoc General Hospital, a leading private healthcare provider in Vietnam, has a comprehensive model for delivering international-standard care to both domestic and international patients.

Recognised as the first general hospital in Vietnam to achieve international accreditation from the ACHS International, Hong Ngoc General Hospital has established itself as a key player in advancing quality and safety in private healthcare in Vietnam.

Learn about how they set the bar for excellence here: https://www.achsi.org/news/how-hong-ngoc-general-hospital-sets-the-bar-for-global-healthcare

21/10/2025

QI in Action: Engaging Patients and Improving Outcomes in Dialysis Care

Mouwasat Hospital Riyadh, Saudi Arabia, winner of the 2024 ACHS International Quality Improvement Award in Non-Clinical Service Delivery, transformed dialysis care through a patient-centred approach that prioritises engagement, education, and holistic wellbeing.

This project showcases how patient engagement can drive better outcomes and quality of life. The hospital achieved impressive outcomes, including:
▶️Patient satisfaction increased from 78% to 95%
▶️Potassium and phosphorus levels improved by 19% and 28%
▶️60% reduction in emergency visits

Read more here: https://www.achsi.org/news/qi-in-action-engaging-patients-and-improving-outcomes-in-dialysis-care

17/10/2025

Transform your Patient Safety Culture 🛡️ - Exclusive to ACHS International (ACHSI) Members

Healthcare Organisations around the world are becoming increasingly aware of the importance of transforming culture to improve patient safety.

The Patient Safety Culture Survey (PSCS), adapted from the internationally recognised HSOPS 2.0, gives your organisation a clear picture of staff perceptions across teamwork, communication, error reporting, and organisational learning.

Benefits of the Survey:
▶️Benchmarking and Insight
▶️Staff Engagement
▶️Data-Driven Decisions
▶️Improved Outcomes

ACHSI is offering its members complimentary and exclusive access to the PSCS through Metrik. We guide Members through the planning, data collection and analysis of the survey with resources and tools to support a smooth ex*****on. Learn more here: https://www.achsi.org/news/patient-safety-culture-survey-complimentary-and-exclusive-to-achsi-members

14/10/2025

It's time to turn your into real !

Join our 3-hour interactive training "Measurement for Improvement" on 5 November to master the essential tools for data-driven decision making.

You'll get clarity on the measurement expectations of your organisation regarding overall governance and accreditation, and learn to redesign processes of care.

To learn more and register, visit https://learn.achs.org.au/pages/measurement-for-improvement

12/10/2025

We’re here at ISQua’s 41st International Conference in São Paulo!

This year’s theme, “Inclusive Health Systems: Navigating Challenges with Technology and Humanity,” is sparking important conversations about the future of healthcare worldwide.

📍 Come and see us at Booth 13 – our team (Karen Luxford, Linda O’Connor, Aisling Forrest, Louise Cuskelly) is ready to connect and chat about accreditation, education, data benchmarking, and consultancy.

Let’s shape healthcare excellence together.

Address

5 Macarthur Street
Sydney, NSW
2007

Telephone

+61292819955

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