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Monday 8am - 6pm Tuesday 8am - 6pm Wednesday 8am - 6pm Thursday 8am - 6pm Friday 8am - 6pm

Support Agency

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Sydney, NSW
Support Agency

NDIS Registered Provider Welcome to Support Agency! We are a registered NDIS provider offering support coordination and specialist support coordination.

We can guide you to access the scheme and use your funding appropriately to meet your goals. We work with network providers to ensure participants get support in all avenues, including working with DCJ, NSW Health and an array of allied health and SDA/SIL providers.

22/01/2026

🔄 Sometimes an NDIS plan no longer reflects a participant’s current needs.
A plan reassessment can be requested when there is a change in circumstances, a change in support needs, or when funding is no longer suitable.

This process is available under section 48 of the NDIS Act.

Knowing when to request a plan update helps ensure your supports remain appropriate and aligned with your situation.

Learn more at www.supportagency.com.au

21/01/2026

🧩 PACE plans are structured differently to previous NDIS plans.
Funding is listed under Core, Capacity Building and Capital, and it is important to review each category to understand what supports are included.

PACE also displays My Supports and My Services which summarise current arrangements.

A quick funding check helps avoid confusion when booking services or reviewing claims.

Learn more at www.supportagency.com.au

18/01/2026

💬 Improved Relationships funding supports skills related to communication, social interaction and behaviour.
This category may include behaviour support and other related services if they meet NDIS criteria.

Understanding how this funding works can help you request the right supports and prepare for plan reviews.

Our blog explains what Improved Relationships funding is used for and what is typically included.

Read more from our blog: https://www.supportagency.com.au/understanding-improved-relationships-funding/

15/01/2026

📋 Understanding the difference between NDIS services helps you use your plan correctly.
Each service supports different needs and must align with NDIS funding categories and reasonable and necessary criteria.

Support Agency provides:
✔ Support Coordination
✔ Specialist Support Coordination
✔ Behaviour Support
✔ Psychology
✔ Music Therapy

Knowing what each service does can help you decide which supports are relevant to your goals and funding.

Learn more at www.supportagency.com.au

14/01/2026

⭐ Feedback helps us understand what information participants find most useful.
Clear explanations and accurate guidance support people to use their plans with confidence.

Thank you to everyone who takes the time to share their experience.

Learn more at www.supportagency.com.au

11/01/2026

🧠 Behaviour support is not always automatically included in an NDIS plan.
When a participant requires behaviour support but does not have Improved Relationships funding, a Behaviour Assessment and Recommendation may be needed.

A BAR provides evidence for the NDIS to consider whether additional funding is reasonable and necessary.
It includes an assessment, a written report and clear recommendations.

Understanding this process can help reduce delays when requesting support.

Learn more at www.supportagency.com.au

09/01/2026

📘 Changes are coming to early childhood supports in Australia.
From July 2026, some children under nine with mild to moderate developmental needs may receive supports through the Thriving Kids initiative instead of the NDIS.

Understanding what supports move to mainstream services and what remains under the NDIS helps families plan ahead and avoid confusion.

Our latest blog explains the changes based on current government announcements and what families may need to consider.

Read more from from our blog: https://www.supportagency.com.au/thriving-kids-vs-ndis-what-families-need-to-know/

08/01/2026

Music Therapy & the NDIS: Clearing Up the Confusion 🎵

There’s been a lot of uncertainty lately around Music Therapy and the NDIS, so we want to help set the record straight.

✔️ Music Therapy is still a recognised therapeutic support under the NDIS
✔️ It can be funded through Capacity Building – Improved Daily Living when it’s reasonable and necessary
✔️ It must be delivered by a Registered Music Therapist (RMT)
✔️ Therapy needs to clearly link to your NDIS goals and functional outcomes

Recent reviews and rule changes have caused understandable concern, but music therapy has not been removed from the NDIS. What matters most is that supports are evidence-based, goal-aligned, and delivered by qualified professionals.

We’ve shared a new blog breaking this down in simple terms, based on guidance from the Australian Music Therapy Association.

👉 Read the full blog https://www.supportagency.com.au/music-therapy-ndis-explained/

If you’re unsure how music therapy fits into your plan, we’re here to help you navigate it with confidence.

06/01/2026

📌 Clear goals help your NDIS plan reflect the supports you need.
Goals describe what you want to work toward and help guide what may be considered reasonable and necessary.

Many participants set goals related to daily living, independence, learning, participation or wellbeing.

Spending time updating or refining your goals can support a smoother year ahead.

Learn more at www.supportagency.com.au

04/01/2026

We are officially back for 2026 🎉
If you are reviewing your budgets, preparing documents or setting goals for the year, now is a great time to get organised.

Starting the year with clarity can help make your supports more consistent and easier to manage.

Learn more at www.supportagency.com.au

31/12/2025

Happy New Year! 🎉
We hope 2026 brings clarity, stability and helpful supports for everyone.

24/12/2025

🎄 Merry Christmas.
This season can bring joy, reflection or mixed emotions for many people.
Participants may have changes in routine or support availability, and providers may be adjusting their schedules during the holiday period.

Wherever you are today, we hope you experience comfort, calm and connection in a way that feels right for you.

Address

Sydney, NSW
2756

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Website

https://www.supportagency.com.au/

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