Support Agency

Support Agency NDIS Registered Provider Welcome to Support Agency! We are a registered NDIS provider offering support coordination and specialist support coordination.

We can guide you to access the scheme and use your funding appropriately to meet your goals. We work with network providers to ensure participants get support in all avenues, including working with DCJ, NSW Health and an array of allied health and SDA/SIL providers.

As February comes to a close, we want to leave you with this.Good support should help you feel:• Less overwhelmed• More ...
26/02/2026

As February comes to a close, we want to leave you with this.

Good support should help you feel:
• Less overwhelmed
• More understood
• More confident over time

If your journey feels heavy right now, it does not have to stay that way.

Support should feel steady, not stressful.❣️

📣 NDIS Planning Is ChangingIn August 2024, changes to the NDIS Act introduced a new approach called New Framework Planni...
26/02/2026

📣 NDIS Planning Is Changing

In August 2024, changes to the NDIS Act introduced a new approach called New Framework Planning.

The National Disability Insurance Agency (NDIA) is now inviting participants and representatives to provide feedback through the New Framework Planning Pool.

If you join the pool, you may be invited to:

• Share your planning experience
• Test tools and resources
• Help improve participant experiences
• Contribute to inclusive service guidelines

Participation is voluntary. You can choose which activities to take part in, and all opportunities are paid.

The pool will run from October 2025 to the end of 2026.

If you are an NDIS participant, plan nominee, or child representative and would like to learn more or apply, visit:
https://engage.ndis.gov.au/projects/new-framework-planning-pool

At Support Agency, we encourage participants to stay informed and involved in decisions that affect their plans. If you would like support preparing for a plan review or understanding how planning changes may apply to you, our team is here to help.

🌐 www.supportagency.com.au

If parts of your NDIS plan feel hard to explain or make sense of, you are not alone.These conversations happen more ofte...
24/02/2026

If parts of your NDIS plan feel hard to explain or make sense of, you are not alone.

These conversations happen more often than people realise.

Sometimes clarity does not come from changing everything.
It comes from having the right conversations with the right support.

👉 www.supportagency.com.au

Behaviour Support Plans can feel overwhelming when you are not sure what they actually include.In this blog, we break do...
22/02/2026

Behaviour Support Plans can feel overwhelming when you are not sure what they actually include.

In this blog, we break down what an NDIS Behaviour Support Plan covers and how it supports participants and families in everyday life.

Understanding the plan can make navigating support feel more manageable.

👉 www.supportagency.com.au/ndis-behaviour-support-plan-inclusions

Many people quietly believe they should understand their NDIS plan without help.That belief can lead to unnecessary stre...
19/02/2026

Many people quietly believe they should understand their NDIS plan without help.

That belief can lead to unnecessary stress and self-blame.

The truth is the NDIS is complex.
Feeling confused does not mean you are doing something wrong.

It means you are human, and support can help.

👉 www.supportagency.com.au

NDIS support does not exist in isolation.Families often carry questions, worry, and responsibility alongside participant...
17/02/2026

NDIS support does not exist in isolation.

Families often carry questions, worry, and responsibility alongside participants.

When families feel informed and supported, participants often feel more settled and confident too.

That connection matters.
👉 www.supportagency.com.au

When families tell us they finally feel supported, we listen carefully.Craig shared that our team supported not only his...
15/02/2026

When families tell us they finally feel supported, we listen carefully.

Craig shared that our team supported not only his daughter, but his whole family as they navigated the NDIS.

Support does not stop with the participant.
It often extends to the people walking alongside them.

Love does not always look like grand gestures.Sometimes it looks like someone sitting beside you while you read through ...
13/02/2026

Love does not always look like grand gestures.

Sometimes it looks like someone sitting beside you while you read through your plan.
Sometimes it looks like explaining something twice without frustration.
Sometimes it looks like saying, “Let’s figure this out together.”

The NDIS can be complex. That is real.
But navigating it does not have to feel lonely.

To every participant, carer, and family member doing their best within a complicated system, this is your reminder today:

You deserve patience.
You deserve clarity.
You deserve support that feels respectful and human.

Happy Heart’s Day 💜

This time of year often talks about love in loud ways.But for many participants and families, love looks quieter.It look...
12/02/2026

This time of year often talks about love in loud ways.

But for many participants and families, love looks quieter.

It looks like being listened to.
Being respected at your own pace.
Having support that shows up consistently, even when things feel hard.

That kind of support matters deeply.

👉 www.supportagency.com.au

Behaviour Support is often misunderstood.At its core, it is not about changing who someone is.It is about understanding ...
10/02/2026

Behaviour Support is often misunderstood.

At its core, it is not about changing who someone is.
It is about understanding what someone is communicating and supporting them in ways that feel safe and respectful.

When behaviour is understood, relationships often feel calmer and more connected.
That can make daily life feel more manageable for everyone involved.

www.supportagency.com.au/services/behaviour-support

Putting faces to names, with a little creative flair 🎨Behind the scenes at Support Agency is a team of real people who c...
10/02/2026

Putting faces to names, with a little creative flair 🎨

Behind the scenes at Support Agency is a team of real people who care deeply about the work they do and the people they support. ♥️

Many participants tell us they have goals in their plan, but still struggle to see how those goals connect to daily life...
08/02/2026

Many participants tell us they have goals in their plan, but still struggle to see how those goals connect to daily life.

That disconnect can feel frustrating and disheartening.

In this blog, we explain how NDIS goals can be written in ways that support real needs, not just sound positive on paper.

Clarity around goals can change how support feels.

📖 Read more: https://www.supportagency.com.au/ndis-goals-that-make-daily-life-easier/

Address

Sydney, NSW
2756

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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