Community Care Review

Community Care Review Australian magazine and news site on the home and community-based aged and disability care and support sector covering policy, research and industry news.

As we approach the end of the year, the team at CCR would like to thank our readers and partners for their engagement an...
23/12/2025

As we approach the end of the year, the team at CCR would like to thank our readers and partners for their engagement and support over the last 12 months.

It has been a big year for the home care and community care sectors, and with the new Aged Care Act now in effect, 2026 is shaping up to be a big year too.

You can expect our continued reporting on all things home and community care in the new year but in the meantime, read our end-of-year wrap and industry movements round-up for 2025 by following the link below.

We hope you have a joyful holiday season!



Wishing all our readers and partners a safe and fun festive season and a happy and healthy 2026.

The holiday season can be lonely, particularly for the one in four older people who live by themselves. But in a bid to ...
22/12/2025

The holiday season can be lonely, particularly for the one in four older people who live by themselves. But in a bid to make sure older people feel connected, not-for-profit home care provider Feros Care has expanded its More the Merrier campaign to deliver over 5,000 holiday greeting cards across Queensland, New South Wales and South Australia.

It’s the biggest delivery in the campaign’s history, and Feros Care GM of customer experience and volunteers Greg Winfield said staff have seen first-hand the “absolute delight” the handwritten cards bring.

Follow the link below to read more.



Feros Care has delivered 5,000 cards to seniors living alone in a bid to reduce loneliness this holiday season.

In case you missed it: this week’s home and community care news included Positive Impact Media acquiring Australian Care...
20/12/2025

In case you missed it: this week’s home and community care news included Positive Impact Media acquiring Australian Carers Guide, researchers from University of South Australia, Flinders University and The University of Adelaide found concurrent arts and wellbeing programs can help reduce isolation for people affected by dementia and their carers, Mable partnered with clinical psychologist Melissa Levi to develop check-in resources for those visiting older loved ones this holiday season, Feros Care expanded its More the Merrier campaign to send over 5,000 handwritten cards to seniors living alone and the CCR team put together an end-of year wrap.

To read all of these stories and more in full follow the link below and don't forget to subscribe to the CCR newsletter for all the latest aged care news delivered straight to your inbox.



Community Care Review is owned and operated by THE INTERMEDIA GROUP (ABN: 94 002 583 682) W: www.intermedia.com.au E: info@intermedia.com.au PRIVACY & COPYRIGHT

Aged care and disability workforce platform Mable is urging people to check in on their older loved ones this holiday se...
17/12/2025

Aged care and disability workforce platform Mable is urging people to check in on their older loved ones this holiday season, with findings from a recent YouGov survey highlighting a significant national care gap.

The study found that although 95 per cent of people aged 35 and over believe it is important to help older relatives aged 70 or above maintain their independence at home, only 33 per cent felt confident identifying the care support they might need. To help families bridge the care gap and take positive action, Mable has partnered with clinical psychologist Melissa Levi to develop The Holiday Check In.

The Holiday Check In provides access to an early warning signs checklist and a guide on caring conversations to support people to communicate effectively and appropriately with ageing loved ones. Resources also include guidance on navigating GP consultations and advice on how to successfully introduce support.

Follow the link below to read more.



Mable has released new resources to encourage conversations about care needs this holiday season, including guides and a checklist.

In case you missed it: this week's home and community care news included advocacy peak bodies Older Persons Advocacy Net...
13/12/2025

In case you missed it: this week's home and community care news included advocacy peak bodies Older Persons Advocacy Network and COTA Australia - for older Australians raising the alarm that older people are in fact feeling worse off under SaH, Paul Sadler discussed changes to SaH pricing during an Invox webinar, Whiddon celebrated the success of its reablement pilot program, Silverchain won big at the Learn X Awards, Anne Burgess retired from the COTA SA board, Prestige Inhome Care acquired Omni-Care and Eldercare acquired a 131-apartment retirement resort.

To read all of these stories and more in full follow the link below, and don't forget to subscribe to the CCR newsletter for all the latest home and community care news delivered straight to your inbox.



Community Care Review is owned and operated by THE INTERMEDIA GROUP (ABN: 94 002 583 682) W: www.intermedia.com.au E: info@intermedia.com.au PRIVACY & COPYRIGHT

Whiddon's Dossy and Allied Health pilot program for home care clients in Grafton has seen improvements in physical funct...
11/12/2025

Whiddon's Dossy and Allied Health pilot program for home care clients in Grafton has seen improvements in physical function for participants. The pilot ran for six weeks, with participants testing a hybrid model that combined in-person assessments with virtual physiotherapy and occupational therapy via the Dossy platform.

Whiddon's Dr Jennie Hewitt led the pilot program, along with five other reablement trials Whiddon conducted across regional NSW this year.

She said the programs are about more than just exercise or technology, they are about people, and each initiative is co-designed with those receiving care so it reflects their goals, abilities and interests.



A trial of Whiddon's virtual platform Dossy saw improvements in physical function, and participants welcomed the removal of travel barriers in accessing allied health.

The no worse off principle has been a hot topic lately, and Paul Sadler touched on it during an online Invox Q&A on SaH ...
10/12/2025

The no worse off principle has been a hot topic lately, and Paul Sadler touched on it during an online Invox Q&A on SaH contributions too.

Pointing to StewartBrown estimates that prices for SaH have gone up by roughly 40 per cent compared to what was seen under the home care package program, Mr Sadler said that although it seems significant, people are not paying a package management contribution, which previously could be up to 15 per cent of the package value. SaH participants have also had their care management costs “basically halved” with the 10 per cent cap, he added.

“And there’s also no participant contributions for clinical services,” Madeline Walsh added – a partner in the health, aged care and retirement living team at Thomson Geer. “So the option remains to adjust the mix of the services that the participant is receiving to maximise clinical services, which arguably should be a desirable outcome of the program anyway.”

Read the full story by following the link below.



Invox has hosted another free Q&A webinar, and this week the focus was on the Support at Home co-payments.

Private equity-backed provider Prestige Inhome Care has acquired fellow Melbourne home care provider Omni-Care, the late...
09/12/2025

Private equity-backed provider Prestige Inhome Care has acquired fellow Melbourne home care provider Omni-Care, the latest in a string of takeovers. The Omni-Care will see Prestige Inhome Care welcome over 1,200 carers and 200 office support team members, and will bring its client base to 3,000 across the Eastern seaboard. Omni-Care will keep its team, locations and brand and will remain under the leadership of general manager Wendy Barnett.

Follow the link below to read more.



Shortly after the news of the provider acquiring Vision Australia’s home care services, Prestige has announced its takeover of Omni-Care.

One month on from its implementation, COTA Australia - for older Australians chief executive Patricia Sparrow and Older ...
08/12/2025

One month on from its implementation, COTA Australia - for older Australians chief executive Patricia Sparrow and Older Persons Advocacy Network CEO Craig Gear said their respective organisations are receiving reports that the new Aged Care Act has brought with it increased prices, decreased service offerings and longer wait times, leaving older people feeling worse off.

Senate Estimates last week found several ongoing challenges within the sector, including the finding that 93 per cent of SaH packages released since November have been interim packages that only offer 60 per cent of the services older people have been assessed as needing. Ms Sparrow said it was never made clear to older Australians that they would not be getting the full value of the package and that it has come as a shock.

Read the full story by following the link below.



OPAN and COTA Australia have both expressed concern that the implementation of the new Aged Care Act has failed to ensure older people are no worse off.

In case you missed it: this week's community care news included Ageing Australia CEO Tom Symondson sitting down with CCR...
06/12/2025

In case you missed it: this week's community care news included Ageing Australia CEO Tom Symondson sitting down with CCR to discuss co-contributions, teething issues with the new Aged Care Act and the assessment backlog, senators queried the lack of Support at Home data tabled during Senate Estimates, the Inspector-General of Aged Care Natalie Siegel-Brown found My Aged Care to be onerously complex to navigate, CareZen announced its virtual care pods will be able to host multiple services, Australian Unity and myHomecare topped the provider list in the Catalyst Report for 2025, ROSA released its 2025 home care benchmarking report and a second round of the Support at Home thin markets grant opened.

To read all of these stories and more in full follow the link below, and don't forget to subscribe to the weekly CCR newsletter to get the latest community care news delivered straight to your inbox.

SAHMRI Registry of Senior Australians COTA Australia - for older Australians Older Persons Advocacy Network



Community Care Review is owned and operated by THE INTERMEDIA GROUP (ABN: 94 002 583 682) W: www.intermedia.com.au E: info@intermedia.com.au PRIVACY & COPYRIGHT

Home care provider Silverchain has scooped up six platinum awards at the international Learn X Awards in Melbourne for i...
04/12/2025

Home care provider Silverchain has scooped up six platinum awards at the international Learn X Awards in Melbourne for its in learning innovation, workforce capability and the design of industry-leading solutions for home and the aged care .

“It reflects not only the dedication of Silverchain and our teams but also the critical role capability building plays in delivering the best possible care,” Silverchain capability group manager Kathryn Faulkner told CCR.

Read the full story by following the link below.



Kathryn Faulkner told CCR the awards reflect the dedication of Silverchain and the critical role capability building plays in delivering the best possible care.

In a “groundbreaking” development for regional and rural access to care, CareZen CEO and co-founder Margot Morton tells ...
04/12/2025

In a “groundbreaking” development for regional and rural access to care, CareZen CEO and co-founder Margot Morton tells CCR that the health care provider’s virtual care pods can now host multiple services.

The virtual care pods were built to provide a option for mental health support in rural communities but the technology change means the virtual care pods can now also host GP services, allied health and speech pathology services throughout the day.

Ms Morton explained that in theory, a person could get a GP referral in the morning and see a psychologist on the same day – if appointment availability allows.

Follow the link below to read the full story.



CareZen’s virtual care pods provide culturally safe, confidential and accessible mental health support for regional and rural communities, and soon they will be able to offer a range of other clinical services.

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