14/11/2025
✨ Our Cancellation Policy ✨
Your appointment isn’t just a time slot; it’s a moment we’ve thoughtfully set aside just for you. Every treatment is carefully prepared in advance so you can walk in, exhale, and be cared for.
Life, of course, can be unpredictable. We understand things come up, and we’ll always do our best to support you where we can. However, when less than 48 hours’ notice is given, the full value of your treatment will be charged. This allows us to honour the time, preparation and team members dedicated to your session.
To help make everything seamless, you’ll receive a gentle text reminder 3 days before your appointment. Simply reply “YES” to secure your spot. It takes just a moment, and ensures we’re perfectly prepared for you.
Thank you for respecting our time as much as we respect yours.
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