22/03/2020
AN UPDATE ABOUT OUR SERVICES IN RESPONSE TO COVID-19 ||
In this time of uncertainty, continuing to provide high-quality care to our clients, safely and to the best of our ability, is something we are not compromising on. Your health and safety, and the health and safety of your family, is of utmost importance to our team at Total Care Physiotherapy.
Our practices in Tamworth and Quirindi remain OPEN for regular face-to-face appointments.
Our team are diligently engaging in increased safety and hygiene procedures, consistent with guidelines from the Australian Government and from the World Health Organisation.
Some important things to keep in mind when you attend our space:
π¨βπ©βπ¦βπ¦We kindly ask that you limit the number of people who attend with you. This is to ensure that our practice complies with social distancing guidelines specified by our government.
π Our waiting areas and clinical spaces have been altered to comply with these guidelines. There are alternative seats for you to wait for your therapist in other rooms and outside.
π€§ We kindly ask that you cancel or reschedule your appointment, and please follow social isolation policies, if:
- You or an attending family member is feeling unwell.
- You have returned from overseas recently.
- You have been in contact with a known case of COVID-19 recently.
We have waived cancellation fees due to the current circumstances.
What to expect from this point on:
ππ₯ A move towards video and phone consults (called Telehealth) where possible. We will keep you updated about this as time proceeds.
π We will continue to take action in accordance to the recommendations and policies handed down by our governing bodies, and keep you updated as things progress.
Our staff will contact you with updates via phone, text, email or on social media.
Many thanks for your ongoing support and dedication to our service,
The Total Care Physiotherapy Team.