Agile Support Services

05/11/2025

🌟 Exciting NDIS Tool Alert! 🌟
Good afternoon everyone,

Today I had the pleasure of meeting with Lorien Crossle from Provider Plus, who introduced me to their new AI-powered program designed specifically for the NDIS community: FAM – Your AI Care Companion.

I felt this was worth sharing with you all.

Much like other AI tools such as Co-pilot, FAM allows you to ask NDIS-related questions and receive accurate, easy-to-understand answers. It also helps guide you to the relevant NDIS guidelines—it’s very helpful!

✅ You can start chatting as a guest—no personal info required.
✅ For a more tailored experience, you can sign in.
✅ If you choose to, you can upload your NDIS Plan to receive a personalised summary and deeper insights. (your plan isn’t saved.)

Let me know what you think!

27/10/2025

Any providers linked in with JPS?

Statement on conditions imposed on JPS Audit Specialists Pty Ltd Tuesday 21 October 2025 The NDIS Quality and Safeguards Commission (NDIS Commission) has taken decisive regulatory action to protect the integrity of the NDIS Approved Quality Auditor (AQA) Scheme by imposing new conditions on the appr...

20/10/2025

🆕 Update to the Respite Guidelines!

What you need to know

RESPITE is now officially called Short Term Respite (STR)!
So, what is STR?
👉 STR gives you a break from your primary informal supports (like family or carers) for at least one night, while ensuring you still get the support you need. It also gives your carers a chance to rest and recharge. 💤
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✅ What can STR funding be used for?
✔️ Standard accommodation (hotel, motel, cabin, cottage, hostel, respite facility)
✔️ Staying in your own home or a homestay (support only, not accommodation)
✔️ Support with daily activities – like getting ready, cooking, eating, cleaning
✔️ Support worker accommodation if they need to stay overnight with you
✔️ Support to access community, cultural or social activities note: not the activities themselves)
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❌ What STR is not for:

🚫 Holidays, cruises, or tourist travel
🚫 Airfares or interstate/overseas travel
🚫 Accommodation or programs for your informal supports
🚫 Meals, activities, or transport (unless already funded separately)
🚫 Day-to-day living costs (e.g. rent, bills)
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⏳ How long can I use STR?

🗓️ Up to 28 days per year, in blocks of up to 14 days at a time.
You can use it flexibly – for example, one weekend a month.
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📌 STR must meet these criteria:

✔️ You live with or get daily drop-in support from informal supports
✔️ You receive 6+ hours/day of disability-related support from them
✔️ One or more of the following applies:
- You receive high intensity supports (e.g. complex medical needs)
- You have complex behaviour support needs
- You live in a remote area with limited services
- Your informal supports are at risk of burnout
- Your informal supports have other caring responsibilities
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🚫 STR won’t be funded if:

❌ You live alone without drop-in supports
❌ You already receive 18+ hours/day of paid support
❌ You’re not actually taking a break from informal supports
❌ You’re in SIL, MTA, or ILO arrangements
❌ You’re in a housing crisis (other supports may be more suitable)
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👶 For children (under 18), STR is only funded in *exceptional* cases – when care needs go well beyond what’s typical for their age.
Please see read the full guideline here:
https://www.ndis.gov.au/media/8099/download?attachment

14/10/2025

ATTENTIONT! NEW PRICE GUIDE!

📢 NDIS Price Guide Update – Effective 24 November 2025
The NDIA has announced updates to the NDIS Pricing Arrangements and Price Limits (formerly the Price Guide) for 2025–26. These changes aim to make pricing clearer and fairer for participants and providers.
✅ What’s Changing?

New price limits for Art and Music Therapists, following an independent review.
Updated claiming guidance for ‘Other Professional’ support items.
Removal of the COVID Addendum and related support items.
Updated Modified Monash Model classifications for rural and remote pricing.
Specialist Disability Accommodation (SDA) calculator updates to reflect indexation changes.
Assistive Technology and Home Modifications updates, including new and revised support items.
Updated descriptions for Community and Social Participation activities.
New Operational Guideline for Therapy Supports – outlining what therapy supports are, when they’re funded, and who can deliver them.
https://ndis.gov.au/providers/pricing-arrangements

📅 Effective Date: 24 November 2025

14/10/2025

Good morning!
I’ll be hosting a free NDIS Information Q&A Session on Monday, 27th October at 5:00 PM (AEDT) via Microsoft Teams.
This session will focus on NDIS Price Guide specifics around charging, including an overview of the new Price Guide coming out in November.
Who should attend?

Independent Support Workers (primary focus)
Carers
Parents
Providers

The session will run for 1 hour and is open to everyone.
If you’re interested, please message me with your email address so I can send you the Teams link.
Thank you, and I look forward to seeing you there!

24/09/2025

Hi everyone, I am planning a NDIS information/Q&A session. Depending on interest this may occur over one or multiple sessions. Topics covered might include:
1. NDIS price guide and specifics around charging
2. NDIS code of conduct
3. Required Policies and Procedures
4. Service agreement and intake forms
5. Behaviour support and Behavioural Data collection
6. Report writing
7. Basics to becoming an Independent Support Worker.

If you are interested in attending, then please message me to express your interest or email me on paul@agiless.com.au. Please include in your message what your preference is around topics, time of event (days/ nights/ weekends) and also in person or via Teams/

There would be a small charge for each session.