25/08/2025
EXPRESSION OF INTEREST – HOSTEL COORDINATOR
Theodore Council on the Ageing is seeking an experienced Hostel Coordinator to run our Dawson View Hostel, in Theodore, Central Queensland.
Our boutique hostel offers comfortable and relaxed accommodation comprising of 6 single suites.
We would love someone to help our company grow and really treat it like their own. You must be highly personable and great at building relationships with people, have a strong sense of initiative, think on your feet, and willing to do whatever it takes to succeed.
Your responsibilities include:
Overseeing all functions of the hostel including the day to day coordination, management, reception, event management, maintenance, and housekeeping
• Responsibility for the hostel and its residents
• Developing and managing relationships with key business contacts
• Daily supervision and training of the team
• Coordinating hostel rosters, staff shifts and leave arrangements to ensure optimal staffing for daily hostel operations
• Creating systems and processes; preparing policies and procedures; and ensuring these processes are executed correctly
• Budget management and inventory control of daily hostel operations
As the successful candidate, you will have:
• Minimum 3 years of experience in a similar role in Hostels, Health, Hospitality, Business or similar
• An understanding of budgets and general accounting for the business
• Exceptional customer service, communication and interpersonal skills including negotiation, problem-solving, handling customer complaints and queries, and ability to quickly create rapport with guests and vendors
• Excellent organizational ability and a keen eye for detail
• Sales skills (desirable, however all training will be provided)
• A positive mindset and ‘can-do’ attitude
What we offer:
• Varied work duties in a dynamic, social and fun environment
• A 9 day/72 hour fortnight
For a copy of the position description or further information contact Suzanne Burgess on
07 4993 1805 or email manager@tcota.com.au
Applications close at 5pm on Friday, September 12th 2025.
TCOTA is an Equal Opportunity Employer
Please note that this position may be filled before the close date.
