The Help Hive Support & Coordination Services

05/03/2026

Support Coordinator Wanted

Elite operators only. No passengers. No pretenders.
We’re building a high performance Support Coordination team — the kind people talk about because the standard is unmistakable. We don’t hire average. We don’t carry dead weight. We want the coordinator who walks in, lifts the bar, and makes everyone else sharpen their game.
If you’re qualified, experienced, and known for getting results without drama, this is your arena.

What You’ll Command
• Turning NDIS plans into outcomes with precision, speed, and absolute accountability
• Coordinating supports like a strategist — clear direction, clean ex*****on, no loose ends
• Managing complex cases with confidence, composure, and professional authority
• Building participant capacity with genuine care and high expectations
• Keeping documentation tight, compliant, and audit ready every single time
• Cutting through red tape and inefficiency with smart, decisive action
What Sets You Apart
• Proven Support Coordination experience — real runs on the board
• Deep NDIS knowledge and the ability to navigate it like a pro
• Strong communication that moves people forward, not in circles
• A mindset built on integrity, ownership, and excellence
• Relevant qualifications in human services, social work, psychology, or similar
• A reputation for being reliable, organised, and unshakeably professional
What You’ll Step Into
• A high trust, high standards team that values impact over noise
• Leadership that backs you and expects the best — in the right way
• Space to grow, lead, and shape your role as the organisation expands
• A culture built on accountability, respect, and doing right by participants
• Flexibility and autonomy without the chaos or burnout culture

Ready to Join a Team That Doesn’t Settle?
Send your resume and a sharp, confident cover letter to Terri Legatt-Francisco – executive@thehelphive.com.au

If you’re the calibre we’re after, you’ll stand out immediately.

03/03/2026

At The Help Hive Support & Coordination Services, we believe Support Coordination works best when it’s built on genuine relationships.
Our focus is simple: understand the person, understand the plan, and create supports that actually move things forward.

No two participants have the same needs, so our approach is tailored, practical, and grounded in real conversations.

With The Help Hive, you’ll receive:
- Transparent communication
- Straightforward, honest advice
- Consistent action and follow‑through
- A participant‑led approach at every step

Support shouldn’t feel complicated. It should feel steady, personal, and purposeful.
We currently have availability for new participants seeking a coordinator who values people over process.

Toowoomba Disability & Support Services Pty Ltd

18/02/2026

🌟 We're Hiring: NDIS Support Workers (Casual / Part-Time)

📍 Various locations available | 💼 Immediate Start | 💙 Make a real difference

Are you passionate about empowering people with disability to live their best lives? Join our dedicated and values-driven team as a NDIS Support Worker!

We’re seeking compassionate, reliable, and proactive individuals to support our participants in achieving their goals and living as independently as possible. Whether it’s help around the home, assistance in the community, or building daily living skills—we want people who care.

✨ Key Responsibilities:

• Provide person-centred care tailored to individual needs
• Support with daily activities such as personal care, meal preparation, and household tasks
• Assist with community access, appointments, and social engagement
• Implement routines that support participant independence and well-being
• Maintain accurate and professional documentation and reporting

✅ About You:

• Genuine passion for supporting people with disability
• Strong communication and interpersonal skills
• Reliable, respectful, and able to work both independently and as part of a team
• Flexible availability (including weekends or evenings if needed)

🎓 Requirements:

• Current NDIS Worker Screening Check (or willingness to obtain)
• Valid First Aid and CPR Certificate
• Driver’s Licence and reliable vehicle
• Certificate III in Individual Support, Disability, or related field (preferred but not essential—training support available for the right person)

💡 Why Work With Us?

• Supportive team culture and ongoing professional development
• Flexible working arrangements
• Opportunities to grow within the organisation
• Make a meaningful impact in people’s lives every day

Ready to make a difference?
Apply now by sending your resume and a short cover letter to enquiries@thehelphive.com.au or visit

Trusted NDIS support services including support coordination, daily living assistance, STA, SIL and community support. Professional, person-centred care.

02/12/2025

19/11/2025

We are pleased to share that The Help Hive Support and Coordination Services is now an official NDIS Registered Provider. This is a significant milestone for our team and a wonderful step forward in strengthening the support we can offer to clients and their families.

In addition, we currently have capacity in Core Funded Supports, enabling us to assist more participants with:

• Assistance with Daily living supports
• Social and Community access
• Household tasks
• Assistance with Self-Care Activities
• Flexible core support needs

Our registration reflects our commitment to delivering high-quality, participant-centred support that empowers individuals to live with greater independence, choice, and control.

Our Vision and Mission Statement

"At The Help Hive Support and Coordination Services, our mission is to empower individuals living with disabilities by providing personalised, compassionate, and reliable support. We are dedicated to helping our clients navigate the NDIS, connecting them with the resources and services they need to lead independent and fulfilling lives. With a focus on collaboration, respect, and inclusivity, we create an environment where every person is valued, supported, and encouraged to achieve their goals."

Ethos:
At The Help Hive, we believe everyone deserves the opportunity to thrive. Our ethos is built on a foundation of kindness, respect, and a deep commitment to positively impact the lives of those we serve. We approach everyone empathetically, always listening to their needs and aspirations. Our teams work together as a hive of support, where each member contributes unique skills and dedication to ensure that every client receives the best possible care and assistance.

If you or someone you support is looking for reliable, compassionate, and professional NDIS services, we would love to help.

For enquiries or referrals, please message us on Facebook or contact us at enquires@thehelphive.com.au. 🐝

NDIS Provider number is 405 016 5816

13/11/2025

Keeping your NDIS account and information safe

NDIS have made changes to how they confirm your identity when you interact with the NDIS.

From 10 November, if you need to change your email address or mobile number, they will send you a one-time code. They will also send a confirmation message to both your old and new contact details.

These are extra security measures to make sure someone can't change your details without your consent.

When you log into the NDIS app or portal, they now check that your personal details match the information you use for other government services, like myGov.

If you haven't linked another government service like Medicare or Centrelink to your myGov account, they might ask you to do this.

Doing this doesn't give NDIS access to the information you share with those services. This is another way they are making sure that your NDIS account is secure.

You might see pop-up messages in the app or portal asking you to check your personal details to secure your account. These messages will explain what you need to do.

Learn more about keeping your NDIS account safe.

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06/11/2025

🎨 What a brilliant day out yesterday as part of our social and community support — we had the pleasure of attending the Banksy Art Exhibition on Queen Street, Brisbane!

Banksy, the globally celebrated (and still anonymous!) street artist, activist, and filmmaker, is known for his bold, witty, and thought-provoking creations that challenge convention and spark conversation. His iconic stencilling and powerful messages made the exhibition a truly memorable experience, igniting creativity and reflection among all who joined.

After soaking in the art, we kept the good vibes going with a stroll through the Queen Street Markets — indulging in delicious food, browsing local crafts, and enjoying lively entertainment.

It was a day filled with art, culture, connection, and great company — everything our social and community outings are all about.

Keep an eye out for our next adventure — we’d love to see you there!

26/09/2025

The Regional Disability Expo is coming to Toowoomba!

Come join us at this free event on 17 October at Clive Berghofer Recreation Centre to learn more about The Help Hive, and how you can join our amazing Hive community 🐝

05/09/2025

Connect for Mental Wellbeing Expo.
This expo's core purpose is to highlight how every person in the community can support positive mental health.
We want to create an inclusive and welcoming space for mental health consumers, carers, and community members alike.

Event Details:

• When: Tuesday, 7 October 2025
• Time: 10:00 AM – 2:00 PM
• Where: Civic Square Village Green (behind the Toowoomba Library)

What to Expect:
• Guest Speaker: We're excited to have Michelle (Ruby) Schneider, who will share her mental health journey.
• Theme: "Connect for Mental Health," which focuses on fostering connections with yourself, your community, your loved ones, and nature.
• Activities: The expo will feature free music, food, interactive community stalls and even free haircuts by Hair Aid.
• Objectives: We aim to promote community connection, reduce social isolation, and raise awareness of local mental health resources.
• We also want to celebrate the resilience and creativity of those with lived experience.

This special event is all about coming together as a community to promote mental wellbeing, celebrate strengths, and connect with local services and supports.

05/09/2025

Thriving Kids will focus on identifying developmental concerns earlier and establishing a national system of supports for children aged 8 and under with mild to moderate developmental delay and autism, and their families.

See fact sheet below:

04/09/2025

Small Steps, Big Wins 🐝

This is what community looks like - connection, support, and the space to grow.

With the right support and a caring team, one client has gone from needing daily help to living more independently — and feeling connected to their community.

It's the small steps that made a big difference. 💛

01/09/2025