Responsive Support Solutions are a small, boutique, disability service provider supporting adults and children in Townsville. We have a specific focus on “person at the centre” of all that we do and our holistic approach has us partnering, collaborating and working alongside our Individuals to help them to realise their goals and dreams and live their best lives. Vision
Responsive Support Solutions strive to provide high quality and meaningful support that focuses on the individual. Mission
Responsive Support Solutions stand for good client-centred services that are tailored to the individual. Our reputation as being a quality service provider that is flexible, reliable and who will provide the services that the person wants and needs. All of Responsive Support Solutions’ operations and activities are built upon the
Values of:
Person Centred
Flexible
Responsive
Trustworthy
Reliable
Approachable
The difference between ordinary and extraordinary is the little but extra, we bring the little bit extra. Responsive: we will be there because we care
Support: our people are at the heart of everything that we do
Solutions: focused, driven and creative, we will collaborate with you and your support network to problem solve and find a way to provide the support you need when you need it. Partnering with you to help you to live your best life! Our point of difference:
• Small boutique Disability Service focusing on quality and person at the centre
• Recruitment based on match
• Induction and ongoing training to Support Staff
• Targeted training based on the needs of the individual
• Mentoring of Support Workers and families using evidence-based practice
• Positive support strategies for behaviour (everyone really!)
We have extensive training and knowledge around the following:
• Intellectual disabilities
• Physical disabilities
• Progressive neurological disabilities
• Mental health disabilities
We are not risk averse and like to think outside the box, we will work with our individuals to find strategies to overcome barriers. We are not yet NDIS registered (we are working towards this,) which means that we cannot support anyone with a restrictive practice. We work with adults and children with NDIS plan’s that are plan-managed or self-managed. If a person would like to move their support service to us and bring some. or all of their existing team, we can accommodate this, the support staff would have to be inducted and work within our values-based model. Range of work:
We work within the Townsville area only, up to Bluewater, out to Alice River and down to Stuart. Supports we provide:
The support we provide is Activities of Daily Living and Community Access Supports.
