North East Coordination & Support Hub

North East Coordination & Support Hub At North East Coordination, we take a person-centred approach to everything we do.

We believe that everyone deserves the opportunity to live with choice, dignity, and confidence. Our mission is to support individuals to build independence and reach their goals—whether that means learning life skills, connecting with others, or gaining confidence in the community. We tailor our services to meet each person’s unique needs, strengths, and interests. With caring, consistent support, we help participants take meaningful steps toward living the life they choose.

27/12/2025

✨ Exciting Announcement! ✨

We’re excited to share that we are offering Support Coordination in the South East suburbs under our new name – Next Step Support Co.

🗓 From 5th January 2026, Support Coordination will be the only service offered in the South East at this time, while we work on establishing our dedicated local team of Support Workers in the area.

This marks an exciting new journey for our team, and we’re committed to building strong, reliable supports before expanding further. We can’t wait to grow alongside the South East community and look forward to sharing updates as our team continues to develop.

If you or someone you support is looking for compassionate, reliable Support Coordination, we’d love to hear from you 💙

👉 Stay tuned for more updates as we take this next step together!

16/12/2025

Due to unforeseen circumstances
Will be closed for the next 5 weeks, Todd will be intouch with families upon his return.

✈️ A Short but Special Trip to Melbourne AirportToday we supported a beloved family on their safe journey to their new h...
11/12/2025

✈️ A Short but Special Trip to Melbourne Airport

Today we supported a beloved family on their safe journey to their new home. It was bittersweet — we’re so happy for their next chapter, but sad to see them go. 💛

Wishing them all the love, safety and success in their new beginning.

09/12/2025

📸 Community Announcement!

We’re excited to share that our centre will be having a photo shoot on Tuesday, the 16th — and we’d love for your little ones to be part of the magic! ✨

If your child has enjoyed our play space and you’re happy for them to be photographed, come along and join in the fun.

🕤 When: Tuesday, 16th — between 9:30am and 11:00am
🎉 What: Free play session + community photo shoot

It’s a great chance to play, laugh, and help us showcase the wonderful things we offer to our community. We can’t wait to see you there! 💛

06/12/2025

Our email system is currently down. We are unable to identify the cause at this stage, but we are working to resolve the issue and will keep you updated. We sincerely apologise for the inconvenience.

🎄✨ Need 1:1 Support Over Christmas? We’ve Got You Covered! ✨🎄The holiday season can be a busy and stressful time — but y...
02/12/2025

🎄✨ Need 1:1 Support Over Christmas? We’ve Got You Covered! ✨🎄

The holiday season can be a busy and stressful time — but you don’t have to navigate it alone.
At North East Coordination, our amazing support staff are here 365 days a year, offering reliable, high-quality 1:1 support all through December and beyond.

Whether you need help with daily tasks, social outings, community engagement or crisis support, we ensure you feel valued, supported and empowered every single day.

💛 Christmas spots are filling FAST!
If you or someone you support needs assistance over the festive season, now’s the perfect time to secure your booking.

📞 Call us on 0448 771 905
📩 Email: enquiries@northeastcoordination.com
📍 5–7 Wills Street, Wangaratta VIC

Let us help you achieve your goals and enjoy a stress-free Christmas with the support you deserve. 🌟

01/12/2025

Your health, safety, and independence are always our priority. 💚

✨ Our team is trained and competent in:
✅ Medication Administration
✅ Complex Bowel Care
✅ Enteral Feeding & Management (PEG & NG Tubes)
✅ Urinary Catheter Management
✅ Seizure Management, including emergency medication such as Midazolam or Diazepam
✅ Pressure Care & Basic Wound Management
(We can tailor this support to your needs—just let us know what products you use)
✅ First Aid & Emergency Response

We pride ourselves on providing safe, respectful, and person-centred care for people of all abilities. Whether you need daily support, occasional assistance, or specialised health care, we’re here to help you take the next step with confidence. 💪✨

📩 Send us a message today to find out more or book a meet-and-greet!

🌟 Now Accepting New Families for Complex & Crisis Support 🌟December / Holiday Support & January AvailabilityThe holiday ...
01/12/2025

🌟 Now Accepting New Families for Complex & Crisis Support 🌟
December / Holiday Support & January Availability

The holiday season can be one of the toughest times of the year for families caring for NDIS participants — especially when complex needs, behavioural challenges, or crisis situations arise.
If your family is feeling stretched, overwhelmed, or at risk of burnout, you are not alone — and you don’t have to wait. We are taking on new families now.

✨ What We Offer:
✔️ Crisis & Complex Support for families navigating high-stress situations
✔️ In-Home Assistance to help stabilise routines and reduce pressure
✔️ Respite Options to give parents, carers, and siblings a chance to recharge
✔️ Behaviour & Safety Support during challenging periods
✔️ Coordination & Guidance to help you manage support needs with confidence
✔️ Whole-Family Support, not just the participant — because burnout affects everyone:

Parents who are exhausted and juggling it all

Siblings who need space, routine, and understanding

Carers who deserve time to rest and reset

💛 Your family’s wellbeing matters.
Whether you need short-term holiday support or ongoing assistance into January, our team is here to step in, stabilise, and support your household with compassion and expertise.

📩 Send us a message or call today to secure support for December, the holiday period, or January.
Let’s make sure your family goes into the new year feeling supported, understood, and not alone. 💛

27/11/2025

Complex & Crisis Support – Person-Centred, Family-Focused, NDIS-Aligned

At NEC, we provide responsive, compassionate complex and crisis support that aligns with NDIS Practice Standards and puts each person—and their family—at the centre of every decision. Our approach focuses on preserving dignity, choice, and control, while strengthening daily independence and reducing pressure on the entire household.

We understand that every family’s situation is unique. Whether you need two staff supporting different routines, help getting the kids to school so you can get to work on time, or someone to help manage household tasks, we tailor our supports to fit your real-life needs.

Our team also provides reliable assistance with medical appointments, therapy sessions, and day-to-day coordination to help reduce burnout and maintain stability during challenging periods. We work alongside you to build independent living skills, strengthen coping strategies, and ensure your family feels safe, supported, and respected.

Our goal is simple:
To help every participant and family live a healthy, happy, and compassionate life, with the dignity and respect they deserve.

🎄 December Supports & Respite – Book Now! 🎄The holiday season is just around the corner, and spaces fill fast!Make sure ...
26/11/2025

🎄 December Supports & Respite – Book Now! 🎄
The holiday season is just around the corner, and spaces fill fast!
Make sure you book in your December supports and respite early.

🛌 Respite Stays
Enjoy a comfortable, supportive environment while families take time to rest, travel, or prepare for the festive season.

📣 Reminder: December is one of our busiest months.
Secure your holiday supports now to avoid missing out!

📩 Message us to book or join the waitlist.

🌟 2026 WAITLIST NOW OPEN! 🌟Next Step Support Co. is excited to announce that our 2026 programs are now taking expression...
26/11/2025

🌟 2026 WAITLIST NOW OPEN! 🌟
Next Step Support Co. is excited to announce that our 2026 programs are now taking expressions of interest. Secure your place early—spaces are limited!

Here’s what we’re offering:

⸻

🚐 Group Outings – 18+

Offering Male Groups, Female Groups, and Mixed Groups, our group outings are all about building independence, confidence, and community connection. Enjoy fun activities, social opportunities, and guided support in a safe, inclusive environment.

⸻

🎒 Homeschool Group – Primary School Ages

Designed especially for homeschooled children, this group focuses on social development, teamwork, creativity, and practical life skills. A supportive and structured program where kids can learn, explore, and make friends.

⸻

💛 Family Crisis Support

We’re here when things feel overwhelming. Our family crisis support provides compassionate, flexible assistance during difficult times—whether it’s stabilising routines, supporting children, or helping families navigate challenges with care and dignity.

⸻

📩 Send us a message to join the 2026 waitlist or to learn more about any of our programs.
Samantha@northeastcoordination.com
Let’s make 2026 a year of growth, connection, and support! 🌈✨

Address

5-7 Wills Street
Wangaratta, VIC
3677

Opening Hours

Monday 9:30am - 2:15pm
Tuesday 9:30am - 2:15am
Wednesday 9:30am - 2:15pm
Thursday 9:30am - 2:15pm

Telephone

0448771905

Website

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