18/07/2021
Hello,
There can be a possible issue with the CPAP device you are using if it is a Philips Device. In Australia the Therapetic Good Administration (TGA) has issued a “Product Defect Correction”.
This is the TGA website that explains the issues with a link underlined to the Philips website. Please use this link or the one below to register your device.
https://www.tga.gov.au/alert/philips-recall-action-cpap-bi-level-pap-devices-and-mechanical-ventilators
https://www.philips.com.au/healthcare/e/sleep/communications/src-update
Please read through all of the information on the websites so you understand what you need to do.
You need to make an informed decision as to what you want to do in regards to continuing or not continuing to use the machine.
Call me if you have any other questions or believe you are having issues.
Regards
Elise
PS: Since the start of COVID-19 last year, production of machines and components have been hugely impacted resulting in a lower number of machines being available in the suppliers warehouses. Now with Philips devices currently being unavailable, stocks of all devices around the world have become an issue.
During last year we were limited as to what we could do in regards to sleep studies and implementing therapy. We kept getting referrals during the lockdown months and have pretty well caught up with those. This then created a backlog of people needing to commence therapy. This has been quite a stressful time for all and this latest issue will again cause issues.
We are doing our best to work our way through these challenging times and appreciate your understanding and patience. Elise
Find out about proactive efforts to address identified issues with a component in certain products of our Sleep & Respiratory Care portfolio.