The CareSide

19/02/2026

There is a lot of turbulence in aged care right now, with funding issues and excessive wait times creating barriers between support and the people who need it.

For some families, the challenges begin even sooner in the process. The initial conversations *about* aged care can be difficult—many older adults are hesitant to receive support, leaving their children and loved ones hesitant to broach the topic.

So what's the best way to break the ice and initiate those delicate talks? And how can there be a positive outcome for everyone involved?

We asked aged care experts to chime in, and their advice might surprise you.

https://www.thecareside.com.au/post/how-to-talk-to-parents-about-aged-care/

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It's difficult to talk to parents about aged care for many reasons. Here are essential expert strategies for having a productive discussion.

16/02/2026

Like the old saying goes: If you need to find a reliable home care provider, just ask a nurse. 😊

13/02/2026

Scams are everywhere, and many of them target older people. This article at Australian Carers Guide shares 5 steps seniors can take if they've lost money to a scam.

Being scammed can feel overwhelming. These 5 practical steps will help you respond quickly, protect your finances, and seek support.

11/02/2026

Many providers have increased their home care service rates under Support at Home. But why?

ICYMI, our team created an in-depth breakdown of Support at Home pricing, including reasons for the price hikes and unpredictable marketplace.

https://www.thecareside.com.au/post/support-at-home-pricing-service-rates-explained/

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Support at Home pricing is causing higher service rates than Home Care Packages—why is that? Here's what you need to know.

09/02/2026

Support at Home or CHSP?

The aged care landscape is shifting, and with so much to consider, many care recipients want to know which program is best for their needs.

We break it all down: https://www.thecareside.com.au/post/support-at-home-versus-chsp-best-option/

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Support at Home vs. CHSP — which aged care program is best for your needs? Let's break down the care services available in 2026.

05/02/2026

Effective care management requires developing the full picture, and developing the full picture requires communication—and dedication.

In this short clip, Care Manager Ahmed explains how he ensures care recipients get the best support possible by constantly communicating with their providers and fine-tuning care plans around that information.

02/02/2026

The AI revolution is here, but the playing field isn’t even for everyone—especially seniors.

Our team at The CareSide recently conducted a research study, and it revealed alarming generational gaps that could make older adults more susceptible to online scams and fraud.

Read the story: https://www.thecareside.com.au/post/ai-content-detection-study/

What do you think? Is the era of leaving seniors behind? Do you know someone impacted by an AI scam? Share your thoughts in the comments.

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New AI content detection study reveals alarming generational gaps that could alter how older adults participate in the digital world.

29/01/2026

This week in news: There's a lot of discussion about protecting younger people online, but what about older people? In this new article, SBS Australia explores the digital pitfalls plaguing seniors, including addiction, scams, and challenges with AI.

We're honoured to contribute our own AI research to this report, which you can find in the section about seniors' susceptibility to scams:

https://www.sbs.com.au/news/the-feed/article/phone-use-older-people/vjxqxzuso

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Some parents' and grandparents' screen time has become a concern. But what do we know about phone use and the ageing brain?

27/01/2026

How impactful can respectful home care be?

When Debbie found herself in a new and challenging chapter, she had to search for strength in places she’d never looked. Her home care team stepped up with the empathetic, deeply considerate care Debbie needed, empowering her to adapt and continue living safely at home with her dear pup, Miss Natalie.

Here's her story: https://www.thecareside.com.au/client-stories/debbie/

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Reliable and respectful home care has helped Debbie navigate a challenging chapter in her life. Here's her story.

26/01/2026

Have you noticed higher home care service rates since the start of Support at Home? You're not alone—and it's not a coincidence.

Many providers in Australia are now charging more for their services because that’s what they have to do to cover their operating costs. The result has been an unpredictable marketplace and inflated Support at Home prices that care recipients are struggling to meet.

This article breaks it all down: https://www.thecareside.com.au/post/support-at-home-pricing-service-rates-explained/

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20/01/2026

Older adults are being left out of AI safety conversations.

Our research on the challenges older adults have in accurately detecting deepfakes and AI-generated content was covered by El País, Spain’s largest newspaper. Seniors are particularly vulnerable as AI-driven scams and misinformation campaigns become harder to discern.

Visit the El País article at the link below. You can also find a link to our AI research in the comments.

Una guía para descubrir contenidos creados por IA muestra que los jóvenes detectan el 80% de los casos, mientras los mayores de 65 años aciertan solo la mitad

20/01/2026

Meet our team: Ahmed Jammoul, Care Manager

During his time with The CareSide, Ahmed has made a truly profound impact on the lives of many home care recipients.

His sincerity, honesty, and readiness to advocate on behalf of older people and their families make him an absolute favourite, and we couldn't be happier (or prouder) to have him on our team. 💙

Meet our team: Ahmed makes a profound impact on the lives of seniors with his sincere, thoughtful approach to care management. Meet Ahmed!