The Hand Up Space

The Hand Up Space We are a boutique NDIS Registered Support Coordination service that gives people the Hand Up they deserve!! Disability led - Lived Experience
Wollongong, NSW

💡 Support that meets you where you are and helps you go further.Many Support Coordinators work alone, juggle multiple ro...
12/12/2025

💡 Support that meets you where you are and helps you go further.

Many Support Coordinators work alone, juggle multiple roles, face high admin pressure, and carry the emotional load of supporting others. For sole traders and lived experience practitioners, the work can be incredibly meaningful but also isolating.

That is why this feedback matters:

“As an NDIS Registered Sole Trader who is also an NDIS participant, I need a CRM that is accessible, affordable, and streamlines the admin processes inherent in this role.
Isolation and burnout are unfortunate side effects of our work, and the Masterclass training helps reduce that sense of isolation.”
— Nina Crumpton, The Hand Up Space

Support Coordinators tell us they value:
✔️ Accessible and intuitive tools that reduce workload
✔️ Affordable pricing that supports sole traders
✔️ A connected community through Masterclasses and SCC

Your work deserves support too. You do not have to navigate this role alone.

👉 Follow for tools, training, and community designed for Support Coordinators.

12/12/2025

Alright, I’ve fallen in love… with a calendar.
The Calendar is basically the house manager I wish I could hire but can’t afford.

What is it?
A big, bright digital screen that shows your day, your week, who’s coming into your home, and what’s actually happening — not what you think is happening through brain fog.

Why I think it’s brilliant for participants with support teams:
• Everyone sees the same info. No more rogue support workers rocking up unannounced.
• Routines become visual, predictable and calm.
• It fills the gap between “I should remember this” and “lol absolutely not.”

It’s about $500. Not telling you NDIS will cover it — don’t quote me — but honestly, it wouldn’t be the worst Christmas present to yourself or someone you care for.
Most features = free.
If you want the extras like meal planning or the digital photo frame, you’ll need the annual subscription.

But the cognitive load relief?
Chef’s kiss. Absolute magic.

Neens ✌🏽

Disclaimer - This is not a paid promotional ad.

Karen and Daryl are the absolute powerhouse duo behind  , and honestly… what a team.Thanks for having me at your Christm...
05/12/2025

Karen and Daryl are the absolute powerhouse duo behind , and honestly… what a team.
Thanks for having me at your Christmas lunch — such a gorgeous afternoon with even better humans.

And the way you both show up for so many people? It matters. A lot.
I hope you know just how valued you are in our community.

Neens 👋🏽✨

04/12/2025

Self-care as a Support Coordinator?

Yeah nah… absolute bo****ks most days.
This whole year has been rough NDIS sector-wide and I’m honestly just limping to the finish line at this point.

My one daily joy?
My advent calendar at 3pm. Tiny tea surprise = peak happiness.

What’s yours?

Neens 👋🏽

Out of Office — Monday 1 DecHey legends 👋🏽I’m out today. I’ll reply when I’m back tomorrow.Take care of yourselves.Neens...
30/11/2025

Out of Office — Monday 1 Dec

Hey legends 👋🏽
I’m out today. I’ll reply when I’m back tomorrow.

Take care of yourselves.

Neens ✌🏼

28/11/2025

Keeping cool as a Support Coordinator living with MS ☀️

Home visits in the heat absolutely flatten me — the fatigue hits quicker, my legs get heavier, and the cognitive load spikes. Heat sensitivity is real when you’ve got MS, and it can turn a normal workday into a full-on endurance event.

So…I upgraded the armour.
Picked up a new cooling vest (5XL) and two new hats from

Total game changer for surviving summer and still getting out to see my people.

If the heat is keeping you stuck at home, isolated and miserable — maybe this is the sign you needed to try a cooling vest too. Staying connected beats hiding from the sun any day.

Have a fabulous weekend!

Neens ✌🏼

26/11/2025

What a way to wrap up the year! 👏🏼

Kylie from absolutely delivered today. Hearing her talk about Dignity of Risk and how she backs people to live big, meaningful lives was something else. The story about supporting a woman with a traumatic brain injury to travel to Africa… honestly, that one hit me. Kylie, you’re a legend. 🌍✨

Emma from also shared their new MS-specific EP group, and I’m genuinely excited we now have this in Wollongong. As someone living with MS, this is a big deal. 💪🏼

And… the Illawarra Support Coordination Alliance officially turns ONE. It’s been a massive, messy, brilliant, challenging year — and I wouldn’t have made it through without Grateful for you. ❤️

And super grateful for who welcome us into their space and feed us with both kindness and food 👏🏼

See you all next year!

Neens 👍🏼

25/11/2025

🎉 Reminder! 🎉
Tomorrow, 1–2pm, is our last Illawarra Support Coordination Alliance meeting of 2025!

✨ What’s happening:
• FREE lunch from with Christmas treats 🎄
• Guest speaker 🤘
• talking about their new MS-specific EP group – exciting to see as someone living with MS! 💪

Can’t wait to see you all there!

Neens 👍🏼

21/11/2025

Good news of the week!
• Participant with a progressive neurological disability got a savage funding cut after a brief NDIS check-in.
• Peter made the cut with zero contact with me.
• I called the new NDIS provider line – got an apology and admission it was handled wrongly. Essential AT request wasn’t assessed.
• Complaint lodged re Peter’s conduct.
• S100 to be submitted.

Is it a win? Maybe… but hearing “sorry” from them is rare enough to celebrate.

Have an awesome weekend!
Neens 👏🏼

🎉 It’s the final ISA meeting of 2025! 🎉Join us Wednesday, Nov 26, 1–2pm for a special session of the Illawarra Support C...
16/11/2025

🎉 It’s the final ISA meeting of 2025! 🎉

Join us Wednesday, Nov 26, 1–2pm for a special session of the Illawarra Support Coordination Alliance.

✨ Guest Speakers:
• Kylie Jones from – reminding us that everyone deserves to have fun and the dignity of risk!
• Emma Kendall from – sharing the exciting new MS Get a Head Start exercise program for people living with Multiple Sclerosis.
Justine Leonard from will also provide Sector updates 👌🏼

🎄 And of course… a Christmas tasty-themed lunch sponsored by to celebrate the end of an amazing year!

Come for the insights, stay for the laughter, connection, and festive cheer. 💛

Neens and Michelle 👋🏼

14/11/2025

Roadtest: $1099 Equipmed Power Wheelchair
• Working as a Support Coordinator and Living with progressive MS doesn’t mean I get special treatment.
• Couldn’t wait 12–18 months for NDIS—needed a fast solution. This is it.
• Bariatric, surprisingly comfortable, easy to assemble, 12-month warranty.
• MS progression needs quick fixes, not slow bureaucracy that risks functional decline.
• Disclaimer: Talk to your care team.
• Questions? I might answer—but I reserve the right not to for personal privacy ❤️

Neens 👋🏽







Address

Crown Street
Wollongong, NSW
2500

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Alerts

Be the first to know and let us send you an email when The Hand Up Space posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram