The Happiness Lab

17/04/2026

16/04/2026

Wait, who let me be in charge?

14/04/2026

'My team needs to be more accountable.' Leaders tell us this every day.

The want more ownership, more honesty, and less blame.

But accountability doesn’t come from asking for it.
It comes from what your team sees you do when things go wrong.

Own it → they learn it’s safe to do the same.
Deflect it → they learn to protect themselves.

Culture is built in these moments. Your team are watching.

02/04/2026

Leaders, feedback is a wildly underused tool. When we expand how we use it, we unlock a powerful driver for growth and performance.

Want to know how to use feedback better? Download the good feedback guide (link in bio).

31/03/2026

Most leaders don’t avoid feedback because they don’t care.

They avoid it because they don’t trust how it will land.
So they soften it, delay it, and dance around it.

Ironically… that’s exactly what makes it awkward.

If you want to give feedback that actually lands (and improves performance), we’ve put together a free guide.

Link in bio.

10/03/2026

After 15+ years working as a leader and with leaders, there are a few things I’ve become pretty immovable on. Some come from research. Some from watching the same leadership mistakes repeat across organisations. And a few I learned the hard way myself.

Curious, which one resonates most? Or better yet…what’s a leadership hill you’d die on?

Carlie x

08/03/2026

For International Women’s Day, we went digging through the archives.

Turns out the clues about the work we’d end up doing were already there...

A concern for fairness and kindness.
Standing up for people.
Trying to do the right thing.
Helping others see different perspectives.
Supporting people to get along.
A touch of bossiness (or more depending who you ask).

These two little girls had no idea they’d grow up to work in leadership but looking back…it makes a lot of sense.

Remember, every little girl you know could be the leader of tomorrow.

Happy International Women’s Day 💛

25/02/2026

You might recognise some of these names from our leadership fitness program…
.triplegoal

It’s a pretty awesome experience to see some of your research icons speak live. Coming away with some fresh inspiration 😍😍😍😍

18/02/2026

To the leaders doing the

12/02/2026

PSA: If you feel like an imposter… good. The most competent leaders I know do too. You're in good company.

10/02/2026

Want a leadership skill that will genuinely set you apart?

Emotional agility.
Not being unbothered.
Not being robotic.
Not pretending you’re fine.
Feeling the feelings…and choosing a values-based response.

Watch Ted’s face in this scene. He feels it all - hurt, self-doubt, anger. But he doesn’t let it drive the decision.

In real leadership, emotional agility looks like:

- Having the tough conversation when it would be easier to let it slide.
- Holding your standards without raising your volume.
- Regulating yourself before you try to regulate the room.
- Being curious before casting blame.

The pause between emotion and action? That’s the edge.