22/10/2025
Do you have an old model Samsung phone?
Have you done your system updates on old and current phones?
Your old phone may not allow 000 emergency calls?
Telstra has tested and found 11 older model Samsung Galaxy phones and about 60 models required system updates.
If you are in this category your phone may be blocked from its network.
Check your phone.
An emergency happens at the click of your fingers and your phone is the link between getting the ambulance to you as soon as possible and an ideal first aid outcome.
Some Samsung mobile phone users may be unable to call triple-0 in an emergency after Telstra announced testing had revealed more than 70 models were not connecting correctly.
